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SergZak Author

Level 6

10,354 points

iOS 9 Volume Indicator with Smart Cover bug

Just putting this out there for those searching for the same issue...

There is currently a bug in iOS 9 that prevents the on-screen volume indicator from being displayed on-screen when the device is wakened from sleep using the Smart Cover/Smart Case. The volume buttons still do in fact adjust the volume as they should, but there is no on-screen volume indicator that shows the volume and it's adjustment level. The workaround is to sleep the device again, but waken it using the Sleep/Wake switch rather than the Smart Cover...or simply wake the device using the Sleep/Wake switch in the first place. This has been tested on two iPad mini 2's and an iPad Air 2.

Posted on Sep 19, 2015 8:59 AM

Top-ranking reply

Steven519

Level 1

26 points

Posted on Sep 19, 2015 10:13 AM

AM having this same exact problem. It's a pain having to sleep the device every time I open the Smart Cover. I like using my Smart Cover for the ease and to protect the screen. I've sent in a report a bug to Apple so I'm hoping this gets enough attention for them to address it. Im not the only one who's having this problem as I've been contacted by a few people. Do you notice when you close your Smart Cover it is making a different clicking noise from before the ios9 update. Im getting a low single click rather than the loud double click as before.

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84 replies

SergZak Author

Level 6

10,354 points

Dec 8, 2015 1:35 PM in response to Allaboutappletech

This issue has still not been fixed with iOS 9.2...

Dec 8, 2015 2:15 PM in response to SergZak

What kind of programmers work for Apple? Those morons can't fix this bug since iOS9. Shame on you!!!

Dec 8, 2015 4:05 PM in response to grafcable

Its very annoying - does anybody know, if there are any 3rd party cases available, that are not affected by this bug ?

Or is it the same for all cases / covers ?

SergZak Author

Level 6

10,354 points

Dec 8, 2015 4:59 PM in response to Horacewimp

If the case has the ability to lock/unlock the device by using a compatible magnetic sensor, I doubt the brand would make a difference.

Or choose a case without the ability to Lock / Unlock the device (no magnetic sensor in the case).

You can de-select the Lock / Unlock feature under Settings but of course, then the "smart" feature of the Smart Cover will be disabled but the volume icon will reappear since the cover is not being used to Lock / Unlock the device.

You can also setup the device to use a passcode which also "corrects" the volume indicator bug since you are not using the Smart Cover to actually Lock / Unlock the device...the passcode is being used to do it.

Guy1717

Level 1

8 points

Dec 10, 2015 1:33 AM in response to grafcable

I Second that emotion. I used to be a happy customer but that's over since ios 8 and it gets worse with ios 9. In september Apple told that they would focus on stability with a 100 times or more repating that it would be AMAZING, well, it's not, it's just FRUSTRATING

Guy1717

Level 1

8 points

Dec 10, 2015 1:41 AM in response to Guy1717

I Just wonder why a small percentage, like us, have this problem. Not everybody has this, so what is the cause? I have Ipad mini2 and Air 2, both having the same issue. When will a next update come? 1 month? 2 months? Or longer? And will it be fixed by then? SIGH......don't call an Apple center...they will reply : Huh? Never heard of this problem. Yeah,right .

new slogan : "It used to just work"

Guy1717

Level 1

8 points

Dec 10, 2015 1:57 AM in response to Guy1717

And no.... It's NOT amazing !

Guy1717

Level 1

8 points

Dec 10, 2015 2:18 AM in response to Guy1717

I just did a full restore Ipad and set up as new, without even installing one app. Same problem

I just found out when pulling up Control Center and sliding the volume control there, the volume display is back

So for your information, don't bother restoring your Ipad

Guy

Gesteira

Level 1

4 points

Dec 21, 2015 3:42 PM in response to SergZak

I Have exactly the same issue. iPad Air, iOS 9.2 it is anoying.

BSIAND

Level 1

4 points

Dec 27, 2015 4:10 AM in response to SergZak

IOS 9.2.1 and still doesn't work. It's very frustrating ...

SergZak Author

Level 6

10,354 points

Dec 28, 2015 8:44 PM in response to BSIAND

BSIAND wrote:

IOS 9.2.1 and still doesn't work. It's very frustrating ...

And still, we wait...

Guy1717

Level 1

8 points

Dec 30, 2015 12:34 AM in response to BSIAND

This is unbelievable and so frustrating. They are copying the Windows OS experience

If I turn on "change with buttons" under "general/sound" then it works, but this is not good for alarm sounds

SergZak Author

Level 6

10,354 points

Dec 30, 2015 3:42 PM in response to Guy1717

Like I mentioned earlier in a couple of posts (I believe), if you enable the passcode option on the device, the device's volume icon shows just fine after opening the Smart Cover, then entering the passcode. No, this is not a fix, nor a valid reason to actually be using a passcode but it's a valid workaround until Apple decides to fix this annoying issue. Maybe they think everybody uses a passcode on their devices that remain in the home and see it as a non-issue. Whatever the reason is, I keep reporting the issue but as mentioned and reported by others here, it has still not been resolved since iOS 9.0 (that introduced this bug) was released.

I've pretty much lost all hope that this will ever be resolved...yet still I report it. It's all we can do.

Guy1717

Level 1

8 points

Jan 1, 2016 2:47 AM in response to SergZak

can I report it more than once? Does that really help?

SergZak Author

Level 6

10,354 points

Jan 1, 2016 12:12 PM in response to Guy1717

You can report it all you want...maybe they will get the message and fix it. But at this point, I'm really beginning to doubt that. There's a different long-standing bug (on-screen keyboard keys don't highlight correctly when tapped if you have "increase contrast" enabled) that began with iOS 7. This has to this day, never been corrected either and I've reported it at every single iOS update since then...😐

iOS 9 Volume Indicator with Smart Cover bug