You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SergZak Author

Level 6

10,354 points

iOS 9 Volume Indicator with Smart Cover bug

Just putting this out there for those searching for the same issue...

There is currently a bug in iOS 9 that prevents the on-screen volume indicator from being displayed on-screen when the device is wakened from sleep using the Smart Cover/Smart Case. The volume buttons still do in fact adjust the volume as they should, but there is no on-screen volume indicator that shows the volume and it's adjustment level. The workaround is to sleep the device again, but waken it using the Sleep/Wake switch rather than the Smart Cover...or simply wake the device using the Sleep/Wake switch in the first place. This has been tested on two iPad mini 2's and an iPad Air 2.

Posted on Sep 19, 2015 8:59 AM

Top-ranking reply

Steven519

Level 1

26 points

Posted on Sep 19, 2015 10:13 AM

AM having this same exact problem. It's a pain having to sleep the device every time I open the Smart Cover. I like using my Smart Cover for the ease and to protect the screen. I've sent in a report a bug to Apple so I'm hoping this gets enough attention for them to address it. Im not the only one who's having this problem as I've been contacted by a few people. Do you notice when you close your Smart Cover it is making a different clicking noise from before the ios9 update. Im getting a low single click rather than the loud double click as before.

View in context

84 replies

Etuj

Level 1

41 points

Oct 8, 2015 1:40 AM in response to SergZak

Same issue here. However I do have passcode and smart case, and the volume button is not responsive after waking from smart over. I have to re-lock the iPad using the power button and then unlock with home button for it to start working. I have iiPad Air.

Etuj

Level 1

41 points

Oct 8, 2015 1:43 AM in response to SergZak

Etuj

Level 1

41 points

Oct 8, 2015 1:45 AM in response to Etuj

Sorry duplicate post! Having issues with this site.

SergZak Author

Level 6

10,354 points

Oct 8, 2015 9:52 AM in response to Etuj

Seems as if this issue affects different iPad models differently. I have two iPad mini 2's and an Air 2 under iOS 9.0.2 and they all behave the same way. If wakened with Smart Cover only, no volume icon. If a passcode is used and the iPad is wakened with the Smart Cover, then the passcode is entered, the volume icon displays fine. I've heard differing reports with different devices, such as an Air 1...it's a strange issue.

Etuj

Level 1

41 points

Oct 8, 2015 11:59 AM in response to SergZak

Sorry yes I see what you mean about passcode, if the allocated time for passcode to kick in when smart cover down then it works. If you use and then put cover down, and pick up before the passcode kicks in then yes the volume control doesn't work when using the buttons on the side of the device.

SergZak Author

Level 6

10,354 points

Oct 21, 2015 5:08 PM in response to Etuj

This issue has still not been corrected in iOS 9.1. 😐

BSIAND

Level 1

4 points

Oct 22, 2015 12:02 AM in response to SergZak

Same problem here with IOS 9.1..............................

Budy1234

Level 1

0 points

Oct 31, 2015 5:49 AM in response to SergZak

Same issue here. I'm using an iPad4 with iOS9.1.

I don't use a passcode.

When I open the cover there is no volume indicator.

When I activate the iPad with the power switch or home button and swipe the lock screen, the volume indicator works fine.

Budy1234

Level 1

0 points

Oct 31, 2015 6:15 AM in response to Budy1234

Supplement: When I use a passcode, close and reopen the cover, swipe the lock screen, enter the passcode, the volume indicator is visible.

Oct 31, 2015 8:46 AM in response to SergZak

just updated to iOS 9.2 beta... Problem has yet been fix if anyone is curious in knowing....

SergZak Author

Level 6

10,354 points

Nov 12, 2015 12:07 PM in response to Community User

Silvermourne wrote:

just updated to iOS 9.2 beta... Problem has yet been fix if anyone is curious in knowing....

Can you clarify that answer? So it has not been fixed in iOS 9.2 beta?

Nov 15, 2015 3:08 PM in response to SergZak

hello!!!!!!! guys i have found an extremely simple solution for ios 9.1!

1. see the volume bar? on the left of it is a small button that can be changed left to right. it normally is left and change it to right back to left it should say Ringer silent and then Ringer full bar and pull up your bottom thingie like swipe up from the bottom and done. if your button changes for lock screen,go in settings,general,look for USE SIDE SWITCH TO: and click Mute. hope i helped!!!!!

SergZak Author

Level 6

10,354 points

Nov 15, 2015 3:49 PM in response to GotenksSS3

Sorry but that doesn't help in the least bit. Yes, it does show the volume icon when the side buttons are used but the buttons only control the alert and keyboard sounds (or "Sound Effects" as shown on the volume icon). This only allows the volume icon to display when on the Home Screen or in main apps like Safari or Mail or Messages (etc). If you're in a game or a similar app that uses the standard "Volume" icon, the icon still does not display.

BSIAND

Level 1

4 points

Nov 22, 2015 1:56 AM in response to SergZak

I just upgraded to ios 9.2 beta 4 and problem still exists

Nov 25, 2015 4:28 PM in response to Sh1r3sy

I was having this exact same issue thanks for the help guys!

iOS 9 Volume Indicator with Smart Cover bug