Stuck key on 12 inch Macbook keyboard

I wonder if anyone can help me. The "i" key on the keyboard of my 12 inch Macbook is sticking. It does not have the same "click" or tactile feedback that the other keys have. I try to keep the keyboard clean and free of crumbs, dust, etc, however something just doesn't seem right. Is there a safe way to remedy the problem myself?


Thanks!

Chris

MacBook (Retina, 12-inch, Early 2015), OS X Yosemite (10.10.5)

Posted on Sep 19, 2015 5:20 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2017 11:00 PM

Hi Chris. If it is just one key, the very first thing I would try is taking a small pry tool or small flat screwdriver and prying the key off. They just snap on/off, just don't be so forceful as to break something. I would suggest taking some high percentage IPA-Isopropyl Alcohol, such as 99% along with a cotton swab, and clean all underneath the key as best you can. Once done, snap the key back on and test it out. I can't tell you the number of times this fixes these keys. Of course if the key is actually worn out, it will need replacing, but makes sense to try a 30 second high rate of success solution first.

Sincerely,

Brenden

134 replies

Dec 8, 2017 4:57 AM in response to ChrisM10

I also have an early macbook 12" that is now almost useless. The space bar, left shift and 'e' key no longer function. The space bar is physically off the laptop and I have tried to find a replacement key but there is nothing in stock. I did replace the 'e' key successfully but the shift key only worked for a few days. I called Apple repair and it would cost about $500 to repair it. For me that is hard to swallow, but it is also hard to have a 2 year old Apple laptop that is junk. I still have a perfectly working first generation macbook aluminum so this is very disappointing to me. What is more frustrating is I see many articles and complaints but Apple only seems to offer an expensive repair. I really hope they step up and fix this issue or I might have to give up on them.

Feb 5, 2018 8:42 PM in response to ChrisM10

Samehere,stickey space bar return key andshift key. Itspainfulto try to work with a productso shoddy asmyexpensiveMacbook. <-And this is a good sentence example. Iwasjust about to order a newMBPbut nowreading that the keyboard is the same,Iamnot investing again for a 4th laptopfromApple. My MacBookisout of warranty,but just before it went out a year ago,Ihad the keyboard replaced...andnowbasically a year after,this is my typing life.

BacktoDellIguess.

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Stuck key on 12 inch Macbook keyboard

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