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Text message notifications on iOS 9 not recognising contacts

Since upgrading to iOS 9, any text message notifications seem to appear with the number rather than a contact name, but if i open the message app they are listed against the correct contact name.


This means that no custom text notifications are working either as the notification doesn't seem to be able to link the number to the contact record. It seems to work for iMessage, but anything sent as a normal text comes through as a number not the stored contact. I've tried the usual - reboot, switching off dial assist etc, but none of that has made a difference. I've also tried making sure the contact record has the same format as the number showing in the notification (e.g. with +44 in front) but that hasn't helped either. Can anyone help?

iPhone 5s, iOS 9

Posted on Sep 21, 2015 1:17 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2017 10:34 AM

I tried almost everything mentioned above. Finally, I edited the contact for just one of the phone numbers affected within my iMessages by adding a +1 to the beginning of the number. Went back to my Messages app, and all names had reappeared.


Maybe this will work for someone else? Soooooo frustrating! And weird.

160 replies

Text message notifications on iOS 9 not recognising contacts

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