iTunes 12.3.0 will not open on PC

Running a Corp issued laptop. I support the mobile community for a large company. I updated to iTunes 12.3.0 today and now the application won't open.


I see the process start in Task Manager, but the application never opens on screen. We're running Win 7 Enterprise.


Any thoughts/insights on where to start looking for root cause would be appreciated!

iPhone 6, Windows 7

Posted on Sep 21, 2015 8:00 AM

Reply
7 replies

Nov 3, 2017 7:05 AM in response to AVRakk3187

Hello,


How did you solved your issue, if you did?

I could fix this problem strangely by following this :

http://ccm.net/forum/affich-278794-cannot-connect-to-itunes-stores

« I found this on another site and it fixed my problem: Opened iTunes. Clicked on Preferences and under Parental Controls disabled access to the iTunes Store.

I then checked the box to allow access to iTunes U. When I tried loading the store this time, it sent me directly to iTunes U with no problem.
I then went back into Preferences and enabled access to everything and tries reloading the store.
Voila. I can now connect to the whole store with no problems. Strange »

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12.3.0 will not open on PC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.