after updating ios9 i cant send or receive mms or sms picture text

Did the first step, my # already had 16135009000#

..mms still not working ...I can send SMS no problem

thanks anyhow!

Replaced the SIM card for a second one, thinking that would flush out that temporary number I received upon signing up. It didn't work.

Talking to Wind, they now state they are not supporting iMessage nor Facetime.

I'm leaving Wind. They are useless. Their system is not Apple-recognized so they don't get certain features. So, they sell a package in ignorance and don't inform customers their system doesn't support the iPhone. Rather sad, and illegal.

Go to Settings->Phone->My Number and make sure your correct phone number is entered.

Although Wind doesn't realize it, in the last week they fixed the iMessage activation problem so you can use iMessage with your phone number without resorting to complicated work-arounds. Unfortunately MMS is now an issue when using iOS 9.

Found this tidbit on their site.

Please note: at this time, the use of FaceTime and iMessage on compatible WIND network iPhones will function with the use of an Apple ID. Currently, WIND Mobile is not an authorized dealer of Apple Canada, as a result, certain proprietary software has not been made available to WIND to the fullest extent in an official capacity.

Not really apple's problem when they aren't obligated to support their network.

I too have this issue,

I just spent an hour on the phone with Wind mobile tier 1 support re entering all the mobile settings and then spent 15 minutes on hold being forwarded to tier 2 support to hear a guy say " it is an Apple issue, call them"

I was on the phone with Apple checking all the settings, directed the agent to the wind mobility site to review the mobile internet settings and was told " Apple considers this to be a carrier issue"

Looks like i will be rockin my BB Z30 while i look for a new carrier

Ya that's a Wind problem. I moved. Wind doesn't get recognized by Apple, but Wind won't tell you that.

I'm with Virgin. Call them, they can give you a deal if you move. They did for me.

Cheers

Thanks for the update!

Did you get the impression Virgin was receiving some moves from Wind in regards to this issue?

g

Nothing. I checked out rates, won't go with any Bell, Rogers or Rogers reseller, so I went back to Virgin. They offered me a better price than I was paying before.

Done.

i just changed my phone carrier from Fido to wind and had the same issues with MMS on my iPhone 5, I called wind and the walked me through setting it up and it works fine

It is not the phone company. So please do not blame win company. It has to be apple because i am with metro Pcs and my iPhone 6s Plus is doing the same. I Do agree that it is unfair to use mms when we are paying to use it and in order to use it we have To down grade. Apple needs to come up with a solution fast. Another issue I had is itunes would not except my debit card and over charged me after it charged me. Apple need to do better than this before they loose a lot of customers. I love iPhone better than android but Apple is becoming a headache.

I finally get a very best 😉 APN setting which enable ;

- Metro PCS LTE data kick in whenever you out of WiFi zone

-this works on the latest IOS 9.2.1

-also tested it work on my iPhone 6S Plus and 6 as well.

In one condition that the Iphone has to be factory / IMEI unlock with no blacklisted.

I tried this, and now I can't send any texts at all. Any idea how to reverse it?

BioRich wrote:

I was told that Wind is not supporting the phone number for either iMessage or Facetime. I reminded them they did not inform me that there was no support for Apple technologies when I obviously walked in and registered an iPhone 6.

Not sure really what to do now.

Cheers

Change your carrier to one that actually supports iPhones, or change your iPhone to something that Wind actually support.

Same issue here, since I updated to iOS 9.3.3 about 2 weeks ago I am no longer able to send / receive MMS messages.

Today I updated to iOS 9.3.5 the issue persists. Clearly Apple's update broke this functionality because my carrier settings have not changed and it was working fine before the update.

iPhone 5c

Carrier settings (as per wind mobile support)

APN: mms.windmobile.ca

Username: blank

Password: blank

MMSC: blank

MMS Proxy: 74.115.197.70:8080

MMS Max Message size: blank

MMS UA Prof URL: blank