Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos not syncing (iOS 9 / watchOS 2)

After recently upgrading to iOS 9 on my iPhone 6; I noticed that photos were no longer being pushed to the watch (I am syncing the "All Photos" folder so the most recent are available on my Watch), and thought this might be an issue that will remedy itself with watchOS 2 or with a restore.


Since then, I had to trade out my iPhone for a refurb at the Apple Store, so went through the whole process of restoring the Watch from backup, etc. but this did not rectify the issue (it was still iOS 9, watchOS 1.0.1 at this point).


And now with watchOS 2 released to the public, with both being on charge the duration of last night, the photos still haven't appeared. I've tried changing the folder, changing the amount of photos syncing, and I've tried boot cycling both devices. The photos are simply not syncing. Other services such as apps, music, etc. are all fine.


Is this a common issue that anyone else is noticing? I'm sure when they were syncing under iOS 8 they slowly appeared once by one within photos – at the moment, I'm just getting "No Photos" in the Photos app on the watch, and "0 Photos" listed under usage in Settings.

Watch Standard 42mm, Watch OS 1.0.1, Stainless Steel – Blk Sport – 42m

Posted on Sep 22, 2015 4:14 AM

Reply
Question marked as Best reply

Posted on Sep 23, 2015 1:06 AM

I have the same problem, though after disconnecting from and reconnecting to my iPhone my photo's on mu watch are partially in synch. There are some "blank spaces" left on my watch when showing photo's. I have also changed the number of photos from 100 to 250 on the watch app but nothing happens. I have contacted support after upgrading my iPhone to iOS9 but before upgrading my Wacht to Watch OS2. Then i was advised to wait for OS2......

73 replies

Oct 21, 2015 10:14 PM in response to highcool

highcool wrote:


Seems to be fixed in iOS 9.1. This is before updating to Watch OS 2.0.1 from 2.0, so it was an iOS issue after all.


Synced up to the 250 limit from the album All Photos, which has almost 10k photos.

Not working for me - in fact it's even worse! Before the 9.1 & 2.0.1 update it would partially sync after a watch restart, however now I'm stuck with the same 6 photos from 'favourites' & no matter what they won't change.


Awful!!

Oct 21, 2015 11:02 PM in response to coldsweat

PLEASE IGNORE MY ABOVE COMMENT!


Not working for me - in fact it's even worse! Before the 9.1 & 2.0.1 update it would partially sync after a watch restart, however now I'm stuck with the same 6 photos from 'favourites' & no matter what they won't change.


Awful!!



edit: After a phone restart, everything seems to be working as it should & I have tested the 'all photos' syncing a few times with 500 photos. Bravo!!!

Oct 22, 2015 8:14 AM in response to Churchil

Got an email from Apple to call them a few days ago - been busy- , but have read these posts and installed iOS and watch os latest and it all seems ok with me (all photos set to 500 pics downloading as I type), even the Usage aspect of the watch app is working again. Churchil, just check your using latest iOS too. Restart both devices, then call Apple Support if you've no luck; they got it fixed for most of us it seems. Good luck.

Oct 22, 2015 1:13 PM in response to Churchil

That's a shame!

I restarted mine twice I've remembered plus just noticed that it was only updating whilst the app was open on the iPhone for a awhile ; I'm sure that doesn't help you I'm sorry. im guessing you should call Apple Support (better to speak to someone than use the online thing in my opinion as it takes minutes rather than hours to progress through the checklist they'll ask you to follow). Good luck matey. Hang on a minute... Just check this - make sure you aren't on the All Photos album when you restart the phone and watch, maybe try favourites, than once it's selected a different album then restart and choose All Photos. I seem to remember that working a month ago (not for long but it kind of got me unstuck I remember). Hope that makes sense. Worth a try I guess.

Oct 30, 2015 7:43 AM in response to simonbuysellit

Syncing (All Photos) between the Apple Watch and the iPhone (6 Plus) used to work seamlessly for me when I first bought it, until the time when watchOS 2 was installed. I would take a photo with my phone, and it would instantly show up in my watch's photos app. Whoever is responoble for the sync code has a lot of bug fixing to do. :-(

Sep 10, 2016 6:28 AM in response to jamie.shaw

I'm just "tuning" into this now. Just uploaded latest software on my iPhone, and watch. Now I cannot get my photo album on the watch to select a new permanent picture for the face of the watch. I have tried unpairing the watch, to no avail. I have a total of 12,000+ pics in my library, but only use Favorites album for the watch - with 139 photos in favorites. I increased the photo size to 500 on watch, thinking that might be ok but changed it back to 250 photos, hoping it would solve this issue. Didn't. I can select a picture - but it won't "keep" it - instead it rotates all the 139 pictures on the face of the watch. I must be doing something wrong! Anyone can guide me here? Thanks much!

Oct 25, 2016 5:13 PM in response to simonbuysellit

Same photo syncing problem. I'm using the Apple Watch face called photo album and trying to sync 25 favorites photos to it. I am connected to the cloud on my phone. Original photos are on it, but none of the changes have registered. Have restarted/reset all devices: computer, iPad, apple watch, iPhone . 1800 photos in iCloud, so it's a very small file compared to some of the others having problems.

Photos not syncing (iOS 9 / watchOS 2)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.