Why is Apple Wallet zoomed in on the screen??

The bug seems to be in the full screen Display Zoom. Go to settings, display and brightness, then set Display Zoom view to "Zoomed". Note you'll lose a row of icons in Springboard and a lot of screen real estate. But Wallet will appear normal. I think an Apple developer multiplied instead of dividing or vice-versa.

eberrong wrote:

Please help!

Let Apple know that you are experiencing this issue (all feedback submissions are read, but you should not expect to receive a reply):

https://www.apple.com/feedback/watch.html

You may also wish to contact Apple Support:

https://www.apple.com/support/iphone/contact/

Ceejay28 wrote:

Just a 'me too'.

That is not the purpose of threads here. To log a "me too" with Apple, submit feedback or contact Apple Support as suggested above:

https://www.apple.com/feedback/watch.html

I also have the same issue with my brand new iPhone 6s. The only way to see the whole card in Wallet is to switch to Zoomed View, which is not what I want, or what should need to be done. This is clearly a bug, and I have reported the issue using the link below—others should as well. It is worth noting, that the cards do display properly on the Home Screen with the double-press setting enabled.

Submit Feedback To Apple: http://www.apple.com/feedback/iphone.html

EDIT: Looks like my Apple Weather App is also affected! The right side is cut off.

Apple's QC on usability issues is just getting dismal. I really hate to say it (because I got sick of people saying it years ago), but I believe Steve would have had heads rolling for crap like this by now. Really getting tired of this stuff.

I can confirm a couple other user's suggestions. Switching to Zoomed display mode makes them show up the right size. You can just switch it back after you've edited what you need. Or, double clicking the home button on the lock screen also brings them up in the right size. You have to use a fingernail or be very quick because touch ID is really fast.

Same issue here... setup wallet after 9.0.1 on new 6S... Was working fine for a few days... haven't used to actually make a charge yet but opened many times to test... opened today to show someone, and sure enough zoomed problem... tried force quit app, tried hard reset on phone, no luck... yet if you dbl click the home button from a locked screen to pull up the wallet (turned on by deafult) it displays properly... yet after viewing that I thought it might reset it... nope I also hate the "no we havent heard of this problem" when you goto a apple store, and simply always suggest a restore... which 90% of the time never fixes the problem and waste your time, and you lose data

So I was also experiencing this issue, and after many MANY backups and resets, I believe I have found a workaround doing the following steps:

*Note* Create all the backups using iTunes, NOT iCloud. After you have verified that your iPhone 6/6s no longer has the bug, you can create a new iCloud backup.

1) Create a backup using your old iPhone 5/5s on iTunes, NOT on iCloud

2) Erase your iPhone 6/6s, and set up as a new iPhone

3) Create a NEW backup of this reformatted iPhone 6/6s in iTunes

4) Restore your iPhone 6/6s using your old iPhone 5/5s backup

*Note* This will copy all your old apps and settings over and will carry over the Apple Wallet bug

5) Lastly, do a restore from iTunes with the new iPhone 6/6s backup you also created from iTunes

*Note* this should transfer over the CORRECT Apple Wallet Settings without the bug while keeping your old applications.

If some people could test this and let me know if it works. Feel free to task me any questions. The only drawbacks I have fund are that it will not carry over any text messages, contact favorites, or app folders, BUT it's the only method I have found so far that neutralizes the Apple Wallet bug for those upgrading to an iPhone 6/6s from an iPhone 5/5s until Apple pushes out a new update.

Just spoke with Apple Support -- there is a software fix that was done yesterday and should be in the next release.

In the meantime, you will need to go to Settings -> Display & Brightness, and change the View from Standard to Zoomed... Once in the Zoomed mode, the Apple Wallet will appear normal. Annoying, yes, but at least it lets you confirm any CC's you set up and delete any boarding passes that may have expired.

Alternatively, you can confirm your Credit Card under Settings -> Wallet & Apple Pay.

Hope this helps.

I had this issue too, but is now resolved.

The thing I did was to turn on UI zooming.

(Settings > Display & Brightness > Display Zoom)

Allowing it to change (screen goes dark), then turning it back to "Standard" after.

The Wallet app now displays as it should, no image or button cutoffs.

Hope that helps for some of you.

Can confirm that merely switching from Zoomed to Standard did not resolve the bug. Still present in 9.0.2. All iPhone models are affected. However it appears it is only related to restoring back ups to new hardware. My 5S on 9.0.2 was fine. I then performed an iTunes restore with backup data to a 6. It would be helpful if the 'double-click for Wallet' on the lock screen included Delete capabilities. It makes sense to not allow for deletion of cards when accessed via this method (kids making mistakes, friend's being jerks, etc.) but how about offering 'edit' capabilities when accessed via 'double-click' with TouchID authentication?

Just give you guys an advice. this bug seems to be coming from iPhone 5/5c/5s. if you back up your old iPhone and bring the data over to the new one that when the bugs comes over. start the phone as a new iPhone and that bug is not there.

did it myself and it works. title annoying that i have to reinstall all the apps again. but its better to do that then having a zoomed screen.

I Just installed my phone and have the same issue. The wallet is zoomed in standard display setting. The wallet is fixed when the display setting is zoomed. However I am not a fan of this zoom display setting. Apple should fix this asap and reimburse me for the trouble caused. my boarding passes, Apple pay etc. Is not working ...

iDukz wrote:

Just give you guys an advice. this bug seems to be coming from iPhone 5/5c/5s. if you back up your old iPhone and bring the data over to the new one that when the bugs comes over. start the phone as a new iPhone and that bug is not there.

did it myself and it works. title annoying that i have to reinstall all the apps again. but its better to do that then having a zoomed screen.

This makes sense.

Just bought two iP6's and set one up from iCloud and the other as a new phone. Both accounts previously on 5s's and the phone with the zoomed in wallet was the device that was restored from the 5s backup.

Same problem here. Set up iPhone 6S from a backup of iPhone 5S. After a month of following this and many other discussions in Support Communities about this problem, submitting feedback, and contacting Customer Service, I took the new iPhone to the Genius Bar at my local Apple Store. The "solution" was to restore the phone and set up as a new phone. Items in the wallet now appear in the appropriate size. Of course, I had to download all my apps, rebuild all my settings including Touch ID and passcode, reconfigure my wifi and Bluetooth connections, and sync my tones. And, of course I lost a lot of information including my Activity data since June. Oh, and did I mention that I had Activity data because I have an Apple Watch paired to my phone, which also had to be restored, paired, and configured. So much for a smooth transition from one device to another. Apple, you let me down! All told, four to five hours of work to get my phone to work as expected, more to communicate the problem to the company. And from Apple... the sound of crickets.