Softwareupdated high memory

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schrievers Author

Level 1

5 points

Softwareupdated high memory

Hello,

I have macbook Air 13" made end of 2010.

With 2.13 GHz intel core 2 duo CPU, 4 GB memory and 256 GB Flash.

Since a few months a go he is doing stange.

High memory usage and every day he reboot the system or look like it.

But the reboot only happens when i lock my mac and go away.

When i return i see my account and guest account login

The "reboot" happens sometimes more than ones a day.

When i check the taskmanager i see that the cpu is doing nothing but my memory is very busy with something.

Softwareupdated and kernel_task are using the most of the memory (400MB or higher).

I have already use the links which i found on this form.

http://osxdaily.com/2015/07/01/fix-frozen-app-store-updates-and-high-softwareupd ated-cpu/

OS X Yosemite 10.10.4 Combo Update

This moment i run OS X Yosemite 10.10.5

I hope someone can help me with this.

MacBook Air (13-inch Late 2010), OS X Yosemite (10.10.5)

Posted on Sep 23, 2015 1:42 AM

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Answer 1

Linc Davis

Level 10

209,739 points

Sep 23, 2015 12:38 PM in response to schrievers

This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

Back up all data and read this whole message before doing anything.

Triple-click anywhere in the line below on this page to select it:

/var/folders/zz

Right-click or control-click the highlighted line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

IMPORTANT: It's been reported a few times that a computer failed to restart after the zz folder was moved to the Trash. If that happens, it means that the operating system is corrupt (and was already corrupt before you moved the folder.) In that case, there's no need to panic. Just reinstall the OS. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used. If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data, including all your documents and settings, will be preserved.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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Answer 2

schrievers Author

Level 1

5 points

Sep 23, 2015 11:03 PM in response to Linc Davis

Hello Linc,

Thanks for your help.

I will try this today and will come back with the results.

regards

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Answer 3

schrievers Author

Level 1

5 points

Sep 28, 2015 4:03 AM in response to Linc Davis

Hello Linc,

I have now tested for a few days with no issue any more.

Thanks again for your help.

Kind regards

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Answer 4

Jun 8, 2016 11:04 AM in response to Linc Davis

I've got the same issue but on my mac this folder won't show anywhere, suggestion?

MacBook Pro (13 pollici, Metà 2012)

2,5 GHz Intel Core i5

4 GB 1600 MHz DDR3

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Answer 5

Linc Davis

Level 10

209,739 points

Jun 8, 2016 11:33 AM in response to Linc Davis

In case anyone else finds this old thread: If you're running OS X 10.11 ("El Capitan") or later, please do not follow the instructions that I posted here months ago. Those instructions were for version 10.10 and are not suitable for later versions. Start your own discussion with a full description of the problem.

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