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mattm754 Author

Level 1

2 points

Screen stays dark when alarm goes off in the morning

When I use my iPhone 5 with iOS 9 as my alarm clock to wake me up (iOS clock app), the alarm sounds, but the screen does not light up. This means I have to fumble around in the dark to turn off my alarm. I have found that if I set a different alarm (a minute or two after the original alarm sounds, or an alarm during the day) the screen lights. A new alarm at a different time, if it is the alarm that wakes me, does the same thing where the alarm sounds and the screen stays black.

Is there some deep-sleep function that automatically turns on?

By the way, I have Do Not Disturb on at night, and is still on when the alarm goes off.

Does anyone else have any issues like this with iOS 9? It never did this on previous versions of iOS.

iPhone 5, iOS 7.1.1, A1428

Posted on Sep 23, 2015 5:33 AM

104 replies

Nov 26, 2015 12:08 AM in response to Hogpharmer

Exceptionally irritating bug

I'm on a iPhone 5.

EVery morning when my phone alsrm goes I have to reboot my phone to turn off the alarm and use my phone.

ITs not EVERY time but is nearly every time.

msfergus

Level 1

0 points

Nov 28, 2015 12:06 AM in response to mattm754

if it's any help, I've found that pressing the volume controls (either button) activates the snooze and thereafter the screen illuminates.

Nov 30, 2015 12:39 PM in response to Hogpharmer

Only a full reboot works on my iPhone 5

Dec 4, 2015 1:53 AM in response to MarcoBata

My DND is set to turn off at 6am, the alarm goes off at 7. Screen doesn't light up with the alarm since IOS9...Except on rare occasions.

gadgetto

Level 1

13 points

Dec 22, 2015 1:56 AM in response to mattm754

Definitely fixed in 9.2 (at least on my iPhone 6s)

Dec 22, 2015 8:23 AM in response to iammartymcfly

Already using one of Apple's default tones, so that's not my issue unfortunately.

Jan 20, 2016 4:03 AM in response to Vixyswillie

I'm on 9.2.1 now and have still the same problem. This Update did not fix that bug for me.

Apr 12, 2016 3:45 AM in response to mattm754

I Have the same issue with my iPhone 6 every morning.

Jun 2, 2016 7:46 AM in response to willmtaylor

SStill nothing? Is no one else having this issue (alarm turns on screen only for 10 seconds)?

Jul 31, 2016 9:50 AM in response to Idiocracyofapple

SStill have this problem on my iPhone 6 running 9.3.3

Jul 31, 2016 1:32 PM in response to FrankieViturello

AS the first post was rectified by an OS update and my problems with this has gone on across multiple updates, it sees, silly to think updating your firmware would cause this issue.