Is there a problem with API to SmugMug?

Question

Level 1

0 points

Is there a problem with API to SmugMug?

Trouble uploading my pix to SM from Aperture, just within the last week or so (that I noticed it anyway). The system tells my 'publishing' and shows a gauge of percentage complete, but the gallery on SM is empty. It's built, but 0 photos. Tried several different galleries, multiple times, reboots included and not working. SM tells me this isn't the first they've heard of this and suggested it may be the API between Aperture and the SM site. They also said that it may be difficult getting Apple to address as they don't support Aperture any longer. I know that - and that was not a great customer service experience.

Anyone else having this issue or can Apple assist me??

Thank you,

Joe Alcodray

iMac, OS X Mavericks (10.9.2)

Posted on Sep 23, 2015 11:10 AM

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Answer 1

pmarszoo

Level 1

6 points

Sep 25, 2015 1:43 PM in response to jmalcodray

Yes. When I select the pictures I want to upload in Aperture and try to upload to smugmug it doesn’t get beyond the logging-in phase. It just hangs there and I have to Force Quit Aperture to be able to get rid of the pop up box and use Aperature.

SmugMug basically said "sorry we are not updating our plug-ins for Aperture, you will have to find another way to upload photos to your galleries".

Not impressed with SmugMug at the moment. I exported my files to the desktop and then used their basic uploader-took forever.

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Answer 2

Sep 26, 2015 3:39 PM in response to pmarszoo

I intentionally have never used the Plugin, as I don't want Aperture to Sync with SmugMug. I do reliably continue to upload to SmugMug via SmuginProforAperture as I did before the creation of the plugin/sync method.

Ernie

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