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Google contacts iOS 9 sync problem

Anyone else in here using google contacts and calendar with their iPhone?


I did some googling and apparently only changes you make on your iPhone are pushed instantly to your Google account. The other way around though, if you make changes on the web or from an android device, push doesn't work. So far so good.


I set fetch to manual because I'm pretty much adding calendar events and contacts 99% of the time from my iPhone. Calendar events sync as soon as I open my calendar app.

The problem is contacts.app. No matter what I do it just won't sync. The refresh button in the upper left corner does nothing. The only way I can force a sync is when I change something else on the iPhone. For example when I add another contact the little spinning wheel appears and it pushes the change to Google and at the same time it seems to fetch the changes I made on the web or on my android tablet.


I honestly can't remember if it has always been this way or if iOS 9 broke the refresh button in contacts.app

iPhone 6, iOS 9.0.1

Posted on Sep 24, 2015 11:43 AM

Reply
68 replies

Nov 5, 2015 8:09 AM in response to brenden dv

I wish I can have a down vote option like Stackoverflow in here. Can Apple team stop provide such kind of go f yourself support on their bugs? You are insulting our intelligence by providing a link to FAQ or support page. Another way of linking lmgtfy.com to us.


The knowledge base, which you have provided, was last updated on Jul 17, 2015. It has been marked as archive and no longer be updated by Apple. bronin7 created this thread provided that he/she is using iPhone 6 with iOS 9.0.1. And you gave us an outdated article which I suppose most people who suffer from this problem have already searched and found that article before coming into here.

Nov 7, 2015 12:08 AM in response to tburtnett

I have the same problem. All my contacts are on google. To get Contacts sync with google, I tried what flavfac suggested and go to Settings->iCloud, then the spinner wheel will appear on top status bar, and somehow it starts syncing my google contacts. You could also try turning on (or off) iCloud contacts (which I just set up with only one contact), which seems to work for me. It's closest thing to the "not working" Refresh button. Hope this helps..

Dec 2, 2015 1:46 PM in response to cosa81

On my iPhone 6 iOS 9.1. Under Mail, Contacts, Calendar, then under Fetch New Data.


Turn off Push


Turn on Fetch


Open Contacts and the recent contacts I entered in Google Contacts synced immediately.


Change push settings back.


Turn on Push.


Resume use of iPhone.


Repeat when adding new data to Google Contacts.


Well...it worked for me today. No promises about tomorrow.

Dec 6, 2015 6:42 PM in response to Mykellee

I have all my contacts sync-ed to Gmail. I'm using iPhone 6 upgraded to iOS 9.1 over the weekend. Disaster, lost contacts. What I did:


1. Settings -> Mail, Contacts, Calendars -> Gmail -> Switch OFF Contacts sync -> "All gmail contacts will be deleted from iPhone" -> DELETE.
2. Checked contact list, all empty.
3. Went back to step 1 to switch ON Contacts sync in Google.
4. Went back to contacts, instead of that refresh icon on the top left that does absolutely nothing, I saw "GROUPS".

5. Select "GROUPS" check and un-check "ALL GMAIL".


All my contacts came back.

Dec 7, 2015 8:00 PM in response to bronin7

How about this work around... Create a contact called Aaa. Whenever you need to manually sync select Aaa, click notes, click a letter and then select return to contacts. I.e. you can edit a contact's notes without having to click the edit button. If Aaa is the first contact in your list or marked as a favorite you are only one click away from Aaa's notes. Changing notes changes the contact which updates google and at the same time picks up any other changes. 4 clicks is better than nothing.

Dec 21, 2015 4:52 AM in response to bronin7

I just got a new iphone 6s after years on a trusty Android phone, and am facing the exact same problem regarding Google contacts sync. My hundreds and thousands of contacts on Google are not syncing to the new iphone. Calendar, photos and messages have all synced fine, but contacts, which is the most important item, has not synced at all. I have tried every solution to this problem that has been suggested in this thread. In addition, I have spent 3-4 hours on the phone with Apple tech support who have also basically given the same solutions, but to no avail.


I must say I am terribly disappointed in this much vaunted Apple. I was really looking forward to my first Apple product, a brand new cutting edge iphone, but it is unable to perform the most basic feature, i.e. seamless syncing of contacts with Google. Even the cheapest available Android phone in the market is able to perform this basic feature which my new iPhone can't. As a long-standing Android user, I am most disappointed in this failure by Apple.


Google's contact feature is world class and I want to continue using it on my iPhone. I don't want to make Outlook or iCloud as my default contact storage. Sadly, this poor functionality of iPhone is not letting me do this.


I feel like I just should gift this phone to my old mother, because without dynamic syncing of contacts this iPhone is only good for playing video games and taking photos.


Regards,

a very disappointed first time Apple user

Jan 1, 2016 5:59 AM in response to SohaibA

I just added a contact on iPhone. Did not sync to either my Google account or iPad.


On iPhone, I then went to Settings >> iCloud and hit "Contacts" button, making it green. Waited 2 seconds then turned it back off. Went to Google, new contact was there, but still not on iPad.


Went to iPad and did same procedure (Settings >> iCloud and hit "Contacts" button, making it green. Waited 2 seconds then turned it back off). Contact then was also now on iPad.

Doesn't make sense to me that iCloud >>Contacts switch would trigger sync with Google, but seems to.

Unfortunately "It just works" no longer applies to Apple. These goofy "fixes" reminds me of Windows XP.......

Google contacts iOS 9 sync problem

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