Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
I think it was after latest update, I plugged my phone into my computer to back it up but nothing happened.
I updated the computer, I uninstalled iTunes, tried 3 different cables, all apple originals, but nothing!
Can't get the computer to recognise the phone, and puts up same message when plugged into different computer.
iPhone 5, iOS 9
Okay, I got it fixed thanks to Apple Support.
You need to to go your uninstall program and uninstall these items.
Itunes
Bonjour
Apple application support 32 bit
Apple application support 64 bit
Apple mobile device support
After these have been uninstalled, go to itunes.apple.com and re download Itunes.
After it was done downloading and installed, I was able to connect back to Itunes and sync my devices.
Worked! Thanks.
Instead of 'Trust This Computer' phone now says 'Allow this device to access photos and videos' and will not sync with iTunes. Please help.
