Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod will not connect to iTunes.

Hello,

I am having issues with my ipod not connecting to itunes. I have the recent update for i tunes and I now have Windows 10. I have tried restarting my computer and device and nothing has worked. It shows up in the devices section of my computer but it will not connect to itunes.

Any help is appreciated.'

Thanks in advance

iPod touch

Posted on Sep 25, 2015 4:52 PM

Reply
Question marked as Best reply

Posted on Sep 27, 2015 11:57 AM

If not

iTunes: Fix iPhone or iPod Not Detected in Windows 10

Then

See

iPhone, iPad, or iPod not recognized in iTunes for Windows

- I would start with

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

1 reply
Question marked as Best reply

Sep 27, 2015 11:57 AM in response to Firefighter13

If not

iTunes: Fix iPhone or iPod Not Detected in Windows 10

Then

See

iPhone, iPad, or iPod not recognized in iTunes for Windows

- I would start with

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

Ipod will not connect to iTunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.