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3d touch not working

Hi, when end I try to use 3D Touch on my iPhone 6s. All that happens is I get the cross in the corner of every app which gives me the option to delete them. What am I doing wrong? Many thanks

Posted on Sep 26, 2015 5:29 AM

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45 replies

Sep 29, 2015 3:36 AM in response to Neilaa

Same for me. Worked fine with 9.0. Now only works somewhat on 9.0.1. For example 3D Touch on Messenger now only says "new message" where before it had several option. Pressing on Mail does nothing (gives the 3 vibrations meaning no 3D Touch function), where it used to. Same for Reminders. However some like Camera still give all the proper options when you press it (4 or 5 choices come up).


I have hard reset the phone, completely reset and restored from iCloud, and been on the phone for hours with Apple. They are saying it is an issue with my 9.0.1 firmware (hence the erase and restore not fixing anything). But, no one has a solution. Very frustrating and wasting a lot of my time.

Sep 29, 2015 6:21 AM in response to bayley9299

Possibly. I also suggested to the apple tech that I go to 9.1 beta. He wasn't too helpful with that since the beta "isn't supported". Basically, we need to get the firmware off the phone and reloaded. How this is done I don't know. I may try to walk into an Apple Store and make them mess with it. I'm just worried I'll waste countless more hours there just for them to erase and restore from icloud and not solve the issue yet again.


Out of curiosity, are you guys having the exact same apps fail/partial fail with 3D Touch? I.e. Does your camera app and safari app work just fine, the mail app ddoes nothing, the phone app not gives the "create new contact", messenger only gives "create new message", etc? Just curious if, when it fails, does it fail the same way for us all, or is it sort of random for what works for some people and not for others.

Sep 29, 2015 7:09 AM in response to NovaJeff22!

I think I am worse off, 3D touch does not work with mail, camera, safari ..etc, all I get is the rest of screen greying out with no options. So I think it affects each of us differently perhaps.....


When I go to settings > general > accessibility > 3D Touch and click on the diagram, nothing happens.


I really should not have been so quick to upgrade to iOS 9.0.1 , should have left the phone as it was when I collected it.


Apple support final advise was to walk into an apple care centre and let them solve the issue.


I am "very hopeful" 😟

Oct 4, 2015 8:25 AM in response to Neilaa

just got new 6s myself and had the same problem.

try .... go


settings>general>accessibility>3d touch

and turn the feature off once.

turn the phone off ... back on

then go back & turn the feature 'on' again,


as someone already mentioned, even you set the touch sensitivity to "light"

you do have to press firm.....

good luck! this worked for me

3d touch not working

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