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iPhone 6s Distorted Sound

Hello All,


I have just received my iPhone 6S (iOS 9.0.1) and i'm really enjoying the new features, however I've noticed that when I have my Ringer Volume turned up full there is a slight crackling/distortion when playing sounds from the bottom external speaker.


The best way I've found to reproduce this issue is by going into settings, turning the ringer volume to full (having the ringer volume anything below full will stop the distortion) and then playing the ringtone "Opening", the speaker will make a minor distorting sound at the high points of the ringtone.


I've spoken to a friend who has a 6S Plus and they have reproduced the same issue, I would like to ask if anyone in the community could try the ringtone above and let me know if they get the same problems with the speaker?


Thanks in advance

Craig

iPhone 6s, iOS 9.0.1

Posted on Sep 26, 2015 10:51 AM

Reply
364 replies

Oct 10, 2015 10:46 AM in response to mr3j

Have about 50% battery with sound check off and the distortion isn't noticed. So, I think we'll since it seems to be related to 100% battery for some ODD reason, what would happen if I put it on Low Power Mode, turned that on and then could notice the distortion. Wth is going on :/

Oct 12, 2015 2:11 PM in response to hydrate

I actually recorded the ringtone Opening, and Slow Rise from my 6s on full volume into my macbook and sent it to my 5s. My 5s has never had any distortion whatsoever and has always sounded clear and fairly balanced. When the ringtone from the 6s was played at full volume through my 5s, there was distortion. I am by no means an expert on any of these matters. What do you all feel about that. Maybe the tones in ios9 are simply coded or something too loud?

Oct 12, 2015 3:02 PM in response to ewskydawg

Well, all I can say is from day one I thought the sound suspect - especially compared to 5s which always sounded good enough to watch YT vids without headphones. This iPhone 6s is really hollow sounding - yes a cheap speaker that can't handle any peaks. The swoosh sound fades with a hollow crackle and certain notes trip it... but you need the volume to get the weight of sound, especially for Siri replies....


...took mine back to Apple Store before the 14 day return and without really even testing it, just listening they screwed their faces up at the 'buzzing' sound on certain notes - just over exposed, hash sound with no depth.


They gave me a replacement iPhone no problem - but the new one is the same - if not worse.

The build on these iPhone6s's is really suspect. My home button clicked on my previous one - this replacement is better. Plus there was excess plastic insert protruding from the headphone socket , which used to rub against my little finger while holding - the replacement is better.


The 3D touch on this new one is however much firmer and erratic, I'm scared to press too hard - the back of the phone has a slight depression in it (i.e. not totally flat) which causes the case to shift under pressure.


Can I really go back to a 5s, since passed on to my son?

Oct 12, 2015 4:41 PM in response to King of GCSE

Hi everyone!


I have read through the last 5 pages of comments to see if I could help you with your little issue that you have.


Now lets look at like a normal speaker and volume. Remember when you play music and put volume up to full, the noise amplified by the speaker can become distorted and sound funny when the speaker can't handle the sound at full volume. The speaker is trying to emit the sound as loud as it can and when its constantly trying to do that it can distort the sound. If you have tried playing music full volume on speaker or a phone call on full volume on speaker it can also become distorted ( in a phone call it depends how loud the person speaks because if they scream through it increases the volume of the volume meter already set on the iPhone that you have if that makes sense, possibly damaging the speaker. So if the volume is already on full, it will become even louder then what the speaker can handle.)


Like any speaker if what is coming through is set at a Volume that is too loud for the speaker to handle then it will blow and have to be replaced.


My Advice is to not have the sound on your phone set to max all the time as it will cause damage and general wear to the speaker over time. If your speaker is still distorted even at low sound then you may have have a device issue in the phone where the speaker is damaged or the volume and sound isn't calculating properly with the Apple system iOS.


At the end of the day the iPhone was never made to be absolutely perfect, nothing can be perfect forever and generally the more you use it the technology wears inside. Your local Apple Provider can probably help you out with this but unless the speaker is completely damaged and won't play sound I can't guarantee that they will replace the iPhone as a Apple Fault.


Hope this is helpful


Regards


Ridge

Apple Guru

Oct 13, 2015 5:31 AM in response to ridgefromnz

I tend to agree with your logic and all speakers are of course not created equally or the hardware that drives them. To that note, I have been listening to my wife 6s and mine extensively over the past couple of days (She is really mad at me!). There are two notable differences, mine is louder than hers but both have similar distortion with opening ringtone. You literally have to put them up to your ear to notice it, so it is minor. Where you can differentiate is the text message swoosh, which distorts on mine but not on hers. If you dial mine back on the volume 5% or so, we are not able to tell the difference in loudness but my swoosh is not distorting anymore.


My previous iPhone 6 was the opposite. It was too quiet compared to my wife's but neither had noticeable distortion. So it could be that my new 6s is just driven harder and at 100% is louder than normal which is above the speakers threshold. So it still is hardware related in a way but not necessarily faulty hardware but just not operating within the softwares designated region and has to be manually dialled back. Best of luck for everyone.

iPhone 6s Distorted Sound

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