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iPhone 6S plus horrible speaker audio quality on Skype

I'm using iPhone 6S Plus, and found the speaker audio quality is horrible when using Skype.

I uploaded a sample audio, please tell me whether this is a hardware problem or not.


iOS version is V9.0.1

The audio quality when playing music seems fine.

iPhone 6s Plus, iOS 9.0.1

Posted on Sep 27, 2015 4:08 AM

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Posted on Sep 27, 2015 4:41 PM

same here

39 replies

Oct 22, 2015 5:31 PM in response to llihan

I have the same problem since the purchase of my 6S with Facebook messenger on loudspeaker and after lengthy discussions with Apple they had told me it is the Facebook app and To contact The app developers for Facebook to report this problem. This problem has been going on now for a month. my iPhone 6 it works perfectly, but on my new phone (6s) it is a serious problem and it seems to be many people with this new iPhone have this problem. A lot of my business runs through this app as well as my wife is in another country, I feel like throwing this phone at a wall!!! Apple and Facebook have not given a sign that anytime soon there will be a fix!

Oct 31, 2015 11:10 AM in response to llihan

HI, I have the same problem on all phone calls in my Iphone 6S Plus with IOS 9.1. The sound quality from the earspeaker is horrible when making phone calls. I have now already 4th Iphone 6S Plus and they all have had exactly the same issue. First one was tried to be fixed at Apple service. They even changed the earspeaker but no change in the sound quality. I have changed a new SIM card from the same operator, no change. I have tried a SIM card from other operator, no change. It seems to be the problem is not in the earspeaker itself as the voice recorder plays flawless sound via earspeaker. The problem has to be somewhere in the phone functionality - either software or hardware. Both Iphone 5S and 5C do not have any problem with the same SIM card and they have a perfect sound quality.


When I have called Apple support they said they have not heard earlier anything about this problem. It sounds really strange as the sound quality in all of these 4 phones have been identical and below any standard. Many people have been complaining about this since IOS 8.3 in Iphone 6 and the problem still exists in IOS 9.1 with Iphone 6S and 6S Plus. APPLE PLEASE DO SOMETHING!

iPhone 6S plus horrible speaker audio quality on Skype

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