How to Remove Advanced Mac Cleaner Virus

Hey Jraby,

I know I'm only level one, but please scroll up and read what others are doing that worked. I searched through my folders and files for hours. The only thing that worked for me was Going to the AMC website and downloading the uninstall. Try whatever else you are comfortable with, but this is the only thing that worked for me.

Bigh1212 wrote:

The only thing that worked for me was Going to the AMC website and downloading the uninstall.

When trying to get rid of a piece of software from an untrustworthy developer that used sneaky methods to get their software onto your hard drive, I wouldn't recommend downloading another program from that same developer and running it to remove the software. There have been many cases where such "uninstallers" have not fully removed the software, or have even installed new things after having made it look like they uninstalled it.

Link I am coming to you bc you have been so helpful in the past. This morning a fake Adobe update led me down a rabbit hole that installed that Advanced Mac Cleaner virus. I thought I had it removed (I even cleared cache per another Apple support tip) but now I keep getting surprise Safari tabs opening to tell me I need to clean my virus. This tread of yours from 2015 isn't working, but I was hoping you may have some new assist. Thanks in advance, Linc.

Tom, Hope you can read this? Your only looking at the first page (2015) there are 9 more pages with how to get rid of AMC. The lesson I hope you learned is NEVER DOWNLOAD a program from a third party. Always go to the company site (in this case Adobe, just type Adobe.com in your search if not bookmarked already) support > downloads.

Yes, Vince, I am usually very careful about 3rd parties. This one popped up on startup of my machine and I took it to be legit. Never again. I believe I have gotten rid of AMC--I did read forward for more current fixes. However--I am still plagued by Safari tabs that open spontaneously warning me to renew McAffee or to click for a virus scan, etc. Is there some way to rid myself of these? BTW I'm macOS 10.13.3 and Safari 11.0.3

OK, Vince, so I read through these support community pages and the net result seems to be a lot of conflicting recommendations combined with convoluted threads that I can't follow. What would be most helpful would be for a high level person to give me the clearest Apple-approved advice to solve my problem. A scold about 3rd parties doesn't help me now.

Sorry, I didn't mean to come across as scolding. I just wanted you and others to remember it. AMC loaded onto mine and I didn't even click on it. Just a bad webpage and let them know too. I had my computer locked up by it. Nothing could be done, no menus, no dock, force quit locked out. Found it in the app folder but wasn't sure if deleting just that would fix it so I played their game, went to AMC site and found uninstall and that worked for me. Others have other ways but I stick to what worked for mine. Good luck

What if I cannot get to this location on my infected Mac? How do I triple click on that line? Is there another place where I can enter that line's contents on my infected Mac?

Just what I needed. Clicked a broken link to update my "Adobe Flash Player." Huge mistake.

download this file and execute - problem solved

http://cdn2121.advancedmaccleaner.com/amc/more/amc_uninstaller.zip

I see. But when I Google search for it, many results pop up and I don't know which one to choose...

The top result does not show the same logo as the one I previously installed.

Is this it?

I did this but at step one it said the following: What should I do now?

Thank you so much, this was very helpful!

I did the same thing as C.R.S. and have the same results. No luck.

This post helped me ... thank you.