How to Remove Advanced Mac Cleaner Virus

I have just noticed on My Macbook Air that window pop up on my Macbook Air apps Advanced Mac Cleaner and inform me that its start to scan my Mac and save my Macbook from errors.


Last night my younger brother was used my Macbook Air and i suppose accidentally he was installed this utility. Is it good for my Mac or should i uninstalled it right now. Because scan is complete already and its shows me 1389 Errors on my Macbook Air. Should i purchase this tool full version or remove it. because on other discussion thread on apple website here i just noticed that everyone share their bad experience and recommended to uninstall. Advanced Mac Cleaner is fake virus utility. What to do now. Should i remove these 1389 errors or uninstall it

MacBook Air, OS X Yosemite (10.10.5)

Posted on Sep 28, 2015 1:13 AM

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Question marked as Top-ranking reply

Posted on Feb 10, 2018 6:07 AM

I downloaded and installed malwarebytes. Had to run the scan, clear the quarantine, empty the trash and restart my MacBook Pro twice, but it finally got rid it. Here's the link: Malwarebytes | Free Cyber Security & Anti-Malware Software

128 replies

Jul 28, 2016 9:47 PM in response to markh7482

  1. Firstly, you will need to turn off the program and disable its process from the Activity Monitor.
  2. Secondly, you will have to remove the program from your login items. That way it will no longer start when you turn on your Mac or simply login.
  3. The previous two steps will stop the program from operating but we still advise you to outright remove it, even if it is no longer active in any way. This is probably the most annoying and time consuming part. Removing the app from your Applications folder and dragging AMC to Trash most likely won’t be enough (though you should still do that). You will probably also need to access several other folders and delete some of their contents. Here’s a list of those folders and their files and sub-folders that you’ll need to move to delete.

~/Library Folder – Advanced Mac Cleaner; hlpramc

~/Library/Logs – Advanced Mac Cleaner.log; helperamc.log

~/Library/Application Support – Advanced Mac Cleaner; amc

~/Library/Caches – com.pcv.hlpramc; com.PCvark.Advanced-Mac-Cleaner

~/Library/Saved Application State – com.PCvark.Advanced-Mac-Cleaner.savedState

~/Library/Preferences – com.pcv.hlpramc.plist; com.PCvark.Advanced-Mac-Cleaner.plist

~/Library/LaunchAgents – com.pcv.hlpramc.plist; com.PCvark.Advanced-Mac-Cleaner.plist

from https://howtoremove.guide/remove-advanced-mac-cleaner-virus/

Jan 15, 2016 2:13 PM in response to pina-legnica

Follow my advice earlier on. You need to remove it. You may not have ruined your computer, these things can be resolved but they are a nuisance.


In future check out any download that does not come from Apple or the App Store itself. I am not saying there are not good apps available elsewhere, but you can always ask here what the community thinks about something you have found. Await a reasoned reaction and you will be much safer.

Feb 1, 2016 2:00 PM in response to oneadam211

I did the same thing, I dragged the app to the trash. Then I followed the steps that Linc Davis wrote in the post on top of this page to remove the rest of the files. Now, everything is gone.


I think you just need to follow his steps and you will be good to go.


On a side note, I have been installing and using Filezilla for years, never once have I downloaded any spyware or anything else from them. Perhaps because I always do "Custom Install" on everything I install to make sure that I don't download unwanted extras. I believe I got this because of a game I play (War of Beach) let me download a few apps to earn free gems, and that same day I ended up with this Adv. mac cleaner app.

May 13, 2016 1:00 PM in response to markh7482

I could really use some help in uninstalling advanced mac cleaner as I am having serious issues to follow the instructions provided. When I try to delete the file in applications, I get error code 43. Also, when I try to follow the instructions posted here, it doesn't work. For example, when someone provided the link to triple click to highlight and then right click, I don't get the option to do anything with it on my computer. I have El Capitan, but my laptop is about 6 years old. Please help. I'm never downloading mac cleaning software again.

Aug 30, 2016 7:26 PM in response to Community User

* Edited

Accidentally followed the outdated steps by Linc Davis. I also thought you were Linc Davis, sorry for the confusion!




I really appreciate your prompt response. I just deleted the one "com.pcv" file that you mentioned and kept all the others. I also just ran a search and checked my apps folder and did not find the "Mac File Opener".


I have never used Quicktime to create a screen recording of my plist and applications before and I'm not sure how to go about the process.


Thanks in advance for your help.

Oct 10, 2016 4:03 AM in response to Sea.Bass

This is exactly how I acquired "Advanced Mac Cleaner," and now even when attempting to close the program it says nothing other than "NA" and refuses to be sent to the trash. In the past I have had this virus and removed it fairly easily, however this time has been much more invasive and impossible to remove. Considering the method of how it got in in the first place, thought you'd be a good person to seek advice from! Any such luck?

Feb 1, 2017 6:31 PM in response to Linc Davis

Thanks a lot - this fixed the problem! Not exactly like you described it, because my finder did not cooperate. It would just not show the file/folder you mentioned after control click > Services > Reveal... Instead it would show a folder I'd just used before. (Luckily I realised that I shouldn't delete that one...)

I went on terminal windows to delete the file/folders in the command line. Hadn't done this in a while and needed to remember the dangerous "rm -r".

I checked when all these files were created, and indeed, they all had the same time stamp!

I restarted the computer a few times and the silly Cleaner pop up window doesn't appear any more :-)

I noticed another used mentioned he had probably gotten this thing from downloading flash player and I think that was the same for me.

Thanks again

Feb 21, 2017 6:13 AM in response to tscan

The AdwareMedic app referred to in the post marked Apple Recommended was legit, but that was 2015... it's no longer available, as AdwareMedic has now become Malwarebytes Anti-Malware for Mac.


Currently, be cautious of anything calling itself AdwareMedic. There have been several fake AdwareMedic apps taking advantage of the name recognition to scam people, one of which is still in the Mac App Store.

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How to Remove Advanced Mac Cleaner Virus

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