Well how's this. One year and at least two "dot number" revisions to iCloud app for WIndows, and the issue is still not resolved.
PLUS... iCloud still does not work to synchronise contacts or calendars with Outlook 2013 or 2016. It was pretty bad with Win 7 / Outlook 2007, getting more and more flakey so eventually I bit the bullet and upgraded to Win 10 and OL 2013 (I had heard iCloud doesn't work with 2016, so I thought I was being clever) - now it doesn't even come close to working *AT ALL*. When you install iCloud then "configure" it to sync Outlook by checking the boxes, it rumbles away for a minute then comes back and says it is now synchronising. It lies.
So, all in all, unhappy customer. At least the phone suncs with the cloud, and I can access contacts and calendar in web pages, but that's not exactly ideal. For one thing, no address book in Outlook so I have to copy/paste from a web page all the time. FRUSTRATING!