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iPhone 6s Plus battery percentage getting stuck

My iPhone 6s Plus battery percentage gets stuck frequently. Like for example, it will say 87% all day, and then I'll plug it in for an hour, and it will still say 87%.


The only fix I've found is to power the phone off and then turn it back on. Then the percentage will update correctly, and will usually continue to update properly for awhile. But eventually it gets stuck again.


In the 3 days since it was delivered on Friday, I've had to reboot my iPhone 6s Plus at least four times to fix this issue.

iPhone 6s Plus, iOS 9.0.1

Posted on Sep 28, 2015 12:16 PM

Reply
258 replies

Dec 14, 2016 7:02 AM in response to Lawrence Finch

Hi Lawrence,


i recently purchased a 6S (non plus) and although the battery seems to last as long as my old 6, the percentage will decrease in small increments for general use (4% in a few minutes for Instagram), then remain stuck for other applications.

Watching YouTube videos will also drain considerably faster than my old 6.


In terms of fault finding, I have contacted apple support who ran a diagnostic and stated that the battery health is good. I have run the battery down until the phone switches off and charging to 100% to see if the battery will recalibrate. It does appear to be software related.


Failing that, the phone is eligable for the battery replacement program that apple is running.


If you have any suggestions, please feel free to let me know. I'd appreciate any advice.

iPhone 6s Plus battery percentage getting stuck

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