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Level 1

23 points

IOS 9 and GPS - are there issues?

Since upgrading my iPhone 6 to IOS 9 (and ultimately IOS 9.0.1 I have experienced issues with my GPS. I use Motion X GPS while in the car and up until the change to IOS 9 it has been reliable and rarely (if ever) dropped out even in the centre of cities. Now I have the situation where it takes quite a while to acquire GPS satellites and the connection breaks after a few minutes / miles and a reboot of the program is required to re-acquire a GPS Satellite signal only to drop out again a few minutes later. Has anyone else experienced this or is it a fault with Motion X GPS?

Posted on Sep 29, 2015 10:24 AM

118 replies

Oct 21, 2015 8:20 AM in response to memel75

I have exactly the same problem in Waze and GoogleMaps, and in Compass (iOS 9.0.2, 5S). Interestingly Strava seems unaffected. I took the advice on this thread and submitted a bug report at the feedback link. Hopefully they will squash this one with 9.1 or 9.1.1. I would like to have my speedy, crisp and accurate navigation back - I need it!

RTS48 Author

Level 1

23 points

Oct 21, 2015 8:27 AM in response to RTS48

Thank you all for your insights and comments. Can I please encourage everyone who reads this post to submit feedback to Apple as this forum is not monitored by them. You can feedback here_

http://www.apple.com/feedback/iphone.html

memel75

Level 1

0 points

Oct 26, 2015 3:09 AM in response to RTS48

Still the same with iOS 9.1.

Any diagnostic tool somewhere to check if it's the chip (maybe) ?

hpo2342

Level 1

0 points

Oct 26, 2015 3:26 AM in response to memel75

After iOS 9.1 didn't fix it, I returned my 6S and got a new one, which worked fine.

RTS48 Author

Level 1

23 points

Oct 26, 2015 6:00 AM in response to RTS48

As others have reported, IOS 9.1 did not fix the issue. Looks like a return to Apple is called for. Meanwhile I will submit feedback again to the Apple website flagging up the continuing issue. However I'm not sure that it is a hardware problem because my GPS seemed to be fine under IOS 8.

memel75

Level 1

0 points

Oct 27, 2015 5:08 AM in response to RTS48

Hi,

I contacted https://getsupport.apple.com/ and chatted with the support.Really helpfull 😎

Some info that can help are here About privacy and Location Services for iOS 8 and iOS 9 - Apple Support

Next step for me : backup / restore

Backing up How to back up your devices using iCloud or iTunes - Apple Support

and

Restore as new Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

I let you know if it solve my problem

Manu

dwalbert

Level 1

0 points

Oct 27, 2015 5:23 AM in response to memel75

I tried that about a week ago. It didn't fix my device/GPS tracking issues. Still problems on my end.

jbrad29

Level 1

4 points

Oct 27, 2015 5:32 AM in response to dwalbert

IM the same. Tried toggling location services, hard reset. Back up and clean install followed by restoring backup. Nothing has helped! Im booked in with the store on Friday! They'd better fix or replace as its Apple's iOS update that's broken it!

RTS48 Author

Level 1

23 points

Oct 27, 2015 6:22 AM in response to RTS48

I too have had a long chat with Apple Support resulting in a reset of all the iPhone settings (which caused some problems with a code generation app that needed to be reactivated). I'm not sure if it did anything as I haven't had the opportunity to field test yet. Most of Apple's chat (which it failed to save - convenient!) centred around MotionX GPS not issuing an IOS 9.x update. However both WAZE and Runkeeper have updated their apps and I have not noticed an improvement.

I am going to try to swap my phone but I'm not sure that is possible here in Bolivia (no Apple Store)

ticisl

Level 1

0 points

Oct 28, 2015 7:09 AM in response to RTS48

I have and Iphone 6. Same GPS / wi-fi problem here after upgrading to 9.x. Last version didn't solve the issue. Nothing helped: hard reset, hard reset while localization is deactivated, restore and then blank install as new iphone. I called apple support and there's no solution. I also followed your lead and reported the bug. :-/

tjsisti

Level 1

8 points

Oct 28, 2015 3:36 PM in response to ticisl

Same issue here too. First on my iPhone 6, then I got the iPhone 6S+ and that one also has issues. Exactly as explained in this thread. Definitely an issue. I reported it also.

Oct 31, 2015 5:26 PM in response to RTS48

Same issue here, my main app use is Waze, and i tested on Google Maps, and Apple maps, my iPhone6 is with latest update (9.1). 😢

Nov 1, 2015 4:53 AM in response to RTS48

I have the same experience starting from upgrade to iOS 8.4 both on old iPhone5, iPad 3 and recently bought 5S. All of them never experienced bugs like this, but not i have horizontal GPS accuracy at 65m which makes almost every location-based app unusable.

I've reported it too.

RTS48 Author

Level 1

23 points

Nov 1, 2015 5:39 AM in response to abravitov

That's strange - I didn't notice any problems with either my 5S or my iPhone 6 under IOS 8.4. The symptoms only manifested themselves with IOS 9.x My partner is still running a 5S with IOS 9 so I must check that out to see if the problem is specific to the iPhone 6.

M1nardi

Level 1

0 points

Nov 1, 2015 6:22 AM in response to RTS48

LLike you, I had no issue with iOS 8.4, only after upgrade to 9.x. I have a 5s. My partner has an iphone 6 on iOS 9.x with no issue at all. It seems to be hit or miss, which will make it difficult to resolve what the issue is, much less how to resolve it.

IOS 9 and GPS - are there issues?