today I dropped my phone and my screen cracked severely. I went to a local I Fix It store and they said it was nothing more than a cracked screen and replaced the screen. Now every time i press the home button or the lock button to see my screen my screen starts off bright and then fades into a reddish hue. It also wont let me move my screen at all. it is stuck. Is this just a problem of a scam or is something seriously wrong with my phone?
iPhone 5c
Even if it weren't, you can not longer get support or service from Apple for that phone.
Apple does not sell iPhone parts. Having it opened and serviced by an unauthorized party means you have forfeited all rights to service from Apple for that device.
If whoever replaced the screen can't fix it, then see if you can find a competent 3rd party who can or just buy a new phone.
Sorry.
Sorry, but you are just flat out wrong. There is no addition of labor, parts, shipping, etc. iPhones are replaced, not repaired. It's a flat fee. It does NOT work the same way that repairs on Macs work.
See this document: https://www.apple.com/support/iphone/repair/
Wrong. They won't touch it at all. As soon as they see it's been opened they will hand it back and tell you to have a nice day. The only option they will offer you is to purchase a new phone at the retail price. They will, however, recycle the old one at no charge.
TRUTHAMERICA wrote:
It can be cheaper to replace instead of repairing...
No, it can't actually. Apple charges a flat rate for repairs. Screen replacements are around $100 depending on model. Out of warrant phone replacements range from $149 to $369. Half of the retail price at most. Apple does not actually repair phones (except for screen replacements) in store. They replace the device entirely.
I was based out of Lejeune with Weapons Platoon, Lima Co. 3/6.
If you are referring just on the screen.. you are correct. The Apple Store will run diagnostics and fix small repairs. Anything other, they will be sent off to be repaired.. And that's where the cost can increase. After you add labor, the parts, shipping, taxes, etc., it could be cheaper just to buy a new one compared to spending the money and fixing it.. Again this depends on the situation. The Apple Store will replace the glass on the phone.
I was with Marine Aviation Logistics 31. Thank you for your service Marine!
Take it back to whoever fixed it and see if they can make it right.
Apple won't touch your phone now under any circumstances.
so was it a problem by the company who replaced my screen?
Actually you could have Apple still fix it, but you would have to pay the repair cost, which sometimes it is cheaper to buy a new phone.
I guess my Apple Store does favors...
I Sent my phone to Apple last Wednesday with a cracked screen. They have replaced the phone. Odd for a crackd screen......
Where were you stationed? I was in the Marines as well... Stationed at MCAS Beaufort, SC.
If it was simply cracked, it wouldn't be a problem. If it was opened by a third party, however, they won't touch it.
It can be cheaper to replace instead of repairing...
I'm not wrong man.. My wife broke her screen... I took it to the Apple Store and they replaced the screen in the store..
DDid you actually read what I wrote? If a 3rd party has opened the phone, Apple won't touch it.
Got my screen fixed now it wont work
