New Shuffle appears and disappears in MY COMPUTER repeatedly.

007LTK,

Do you recall if Enable Disk Use was selected for your iPod?

If it is, the iPod should show up in My Computer when it is recognized. Otherwise the iPod my show up briefly, and then be hidden.

If it is showing up, and then disappear, and showing up again, that usually indicates a loose connection somewhere between the USB controller on the motherboard and the iPod Shuffle (Second Generation).

Is the iPod Shuffle (Second Generation) connected through a USB Hub? Many Windows-based PC's have front USB ports which are actually a hub.

Make sure the iPod Shuffle (Second Generation) is firmly on the dock.

I too have the same problem.

Specifically, I hear the computer establish a USB connection with the iPod, only to drop the connection within 3-4 seconds. (You can tell this on Windows XP because it makes a "ding" sound when a USB device is connected/disconnected).

This connection/disconnection happens repeatedly, occuring at least 6-7 times per minute. It however, does not crash Windows. Rather it seems to lock up my iPod shuffle, requring a reset of the shuffle.

The dock itself is connected to the USB port on the back of my computer, which I know is USB 2.0 and powered.

I suspect a bad connection between the dock and the shuffle.

Sigh...
Yoshi

Darkside Computer Windows XP Pro (How embarassing... not a Mac!)

(You can tell this on Windows XP because it makes a "ding" >>sound when a USB device is connected/disconnected).

This connection/disconnection happens repeatedly, occuring >>at least 6-7 times per minute.

I have noticed this same exact thing. The iPod is securely in the dock and the device manager sees a problem with the device.

My friends 2G Shuffle does this as well. We have tried plugging it into all available USB ports to no avail. It is almost as if, Windows is not properly recognizing the correct driver to use for the Shuffle. It is not a problem with the dock or cable, since the Shuffle works just fine with my Mac.

I'm having the same problems. The shuffle will connect and disconnect several times over and over. It's been very frustrating trying to find a way to get it to work. It's not the USB hub, I use it all the time to connect my video iPod. It's not the cable/dock, I took it to Best Buy and they had no problems. It HAS to be a software issue somewhere?

Same problem here, connect/disconnect repeatdly. Works perfectly in a notebook with Windows 2000 (USB 2.0 too), but not in my XP PC. It's not a USB issue, my iPod Video 5G works flawless in XP box.

I noticed that without iTunes installed not occurs the connect/disconnect thing, appears the unit in My PC (J: in my case) and don't disconnect, but if I transfer a file after a few seconds disconnect, led off, and didn't connect again.

Apple have to find a workaround to this problem!


Windows XP Pro

same thing happened to me, i couldnt even restore it, no choice except to go to a clean comp that never had itune or not, not sure if it matters but try it and u have register ur ipod to that itune, restore if u need to n xfer music from ur other comp to it. i know its a pain but thats how i fixed it, im guessin its either my comps usb that couldnt handle it. but try it. both comps were windows xp

I had the same problem after updating to iTunes 7.0.2.

Setting "Eable disk use" for each iPod fixed the problem for me.

Because enabling disk use requires to "safely remove hardware", I use a batch file and the program "deveject.exe" to eject my iPods.

Has only one tried getting it to work with Windows running in safe mode w/ networking (I am not sure if USB is allowed in safe mode, but it is worth a try). I will try it at my friends tonight and report.

Same type of problems here, really crazy stuff! I was able to get it to show and download a bunch of songs but now it says can't recognize usb device and after a few restarts of the computer and the iTunes program I finally get it to show but then when I try and update the songs it says it can't read or write to my iPod. There is some major bugs, there is no way that we are all having the same problems due to our own mistakes.

Clearly not own mistakes. Doing the same steps, in my Windows 2000 works, in my XP not.

Is Apple doing something for fix the problems?

javiff,

The iPod showing up and disappearing repeatedly is sometimes related to applications other than Apple software attempting to access the iPod.

iTunes will attempt to "hide" the iPod from the My Computer section unless "Enable Disk Use" is checkmarked. This allows iTunes to control when it is safe to disconnect the iPod, without having the computer user go through and manually eject the iPod.

However, if another application attempts to read from or write to the iPod while its hidden that can cause it to reappear. This can interupt communication between the iPod and the computer causing iTunes to report "An Unknown Error" has occurred, or have problems copying files to the iPod.

In this thread, another forum user states he was able to get around his "Unknown Error" occurred problem by disabling software that was accessing the iPod.
http://discussions.apple.com/thread.jspa?threadID=729568&tstart=0

Hope this helps,

Nathan C.

Is that is what is happening to others? It shows iPod_Control as a system file and disappears. Happens mostly when iTunes is accessing it, like adjusting song volumne. Very annoying. Is the suggestion to enable disk use and then this will stop.

Is that is what is happening to others? It shows
iPod_Control as a system file and disappears.
Happens mostly when iTunes is accessing it, like
adjusting song volumne. Very annoying. Is the
suggestion to enable disk use and then this will
stop.

Update - If I "Enable Disk Use" it no longer opens the window temporarily. I find this to be a bug since it now requires me to eject the device.

I have also got the USB 1.1 warning when I know its a 2.0 port.

It is a bug, and here is the workaround I use to make it easier to eject the iPod. This method is also useful for other USB devices, especially if you have several, and you do not know which drive letter is used for which device:

The program "deveject.exe" allows to eject individual USB devices using the unique USB IDs of the devices. It can be downloaded from Heise's ftp site:
ftp://ftp.heise.de/pub/ct/listings/0316-208.zip
The file "deveject.exe" in this zip-file should be copied to "c:\windows\system32\", so Windows can find it.

You can copy a shortcut to this program to the desktop or your quicklaunch bar, and edit the "Target" field in the shortcut's "Properties" to make it eject a specific USB device, e.g. your iPod. You can add additional shortcuts for other USB devices.

The "Target" field in the shortcut for my iPod looks like this:

C:\WINDOWS\SYSTEM32\deveject.exe -EjectId:"USB\VID 05AC&PID1301\000A270010C511C0"

You have to replace the USB ID with the ID of your iPod.
You get the USB ID of your iPod when you enter the "deveject" command without arguments at a command prompt, or cut-and-paste the following command into the "Open" field of the "Windows Start>Run" dialog
([Ctrl ESC] [r]):

cmd /c deveject && pause

The iPods are listed as 'USB Mass Storage Device'. You can use the mouse to mark the USB ID in the command window (you may have to press [Alt Space] [e] [k] to switch to the select mode), and then push [Enter] to copy it to the clipboard. You can then paste the ID into the shortcut's "Target" field.

If the shortcut is on the desktop, you can also define a "hot key" for the shortcut, e.g. [Ctrl Alt i] to eject the iPod.

Dell Dimension 8250 Windows XP Pro