Attempting to copy to the disk Macintosh HD failed. An unknown error occurred (-54).

I am trying to sync my new iPhone 6S to iTunes via USB. I keep getting this message: "Attempting to copy to the disk Macintosh HD failed. An unknown error occurred (-54)." Can someone please help? I've already repaired Disk Permissions via Disk Utility on my Mac and also Reset all Settings on my iPhone to no avail.

Posted on Sep 29, 2015 7:04 PM

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47 replies

Feb 21, 2016 11:02 AM in response to Dizzy D

I had the same error when trying to back up my 6S in iTunes on OS X El Capitan. I tried many of the things mentioned (reboot, reboot in safe mode, restart phone, etc.) and nothing worked. The solution for me was to unlock my phone before backing up. (I should have read the full thread before trying any solutions...) I'm not sure why were getting an error message about the Macintosh HD when the problem is that the phone is locked...

Mar 5, 2016 2:11 PM in response to mikebdba

mikebdba wrote:


I had the same error when trying to back up my 6S in iTunes on OS X El Capitan. I tried many of the things mentioned (reboot, reboot in safe mode, restart phone, etc.) and nothing worked. The solution for me was to unlock my phone before backing up. (I should have read the full thread before trying any solutions...) I'm not sure why were getting an error message about the Macintosh HD when the problem is that the phone is locked...

THANK YOU! Unlocking my 6 Plus before syncing is the one thing that finally worked for me!

May 29, 2016 1:44 PM in response to Dizzy D

I have had the same error 54 issue appear recently. Following the advice from experts here, I tried a few simple procedures -restarting, using the disk utility- to no avail, until thinking about some hints also here, I realised I had never used iBooks in my MacBook, just in my iPad, so I just logged in to iBooks in my MacBook, repeated the iPad sync-ing procedure and the issue disappeared!! The conclusion in my case is rather obvious, the logging-in procedure I describe seems to be a requirement for a correct sync, but what I do not understand is why this error only appeared for the last two weeks or so. The only difference I can think of is that I have been archiving quite a lot of PDFs in my iPad iBook Library recently. This is written in the hope that it may help others not very much computer-literate as I am, the same way that -quite by chance- it helped me.

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Attempting to copy to the disk Macintosh HD failed. An unknown error occurred (-54).

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