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Having trouble installing OS X El Capitan

I have tried downloading El Capitan about 3 times now and I keep getting this message when downloading This copy of the Install OS X El Capitan application can't be verified. It may have been corrupted or tampered with during downloading. Those anyone else have this issue/solution,

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Sep 30, 2015 5:07 PM

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69 replies

Oct 2, 2015 7:15 AM in response to sandro900

I have been trying to install the OS X El Capitan for the 2nd time and now the installer is stuck since 14 hours. Any recommendations what to do and how to fix it because i am not really ready to lose my previously installed software(s). Thanks in advance guys and looking forward to hearing back from you soonest ! I have a macbook pro with retina display (mid 2012) model FYI.


Soliman

Oct 3, 2015 8:36 AM in response to sandro900

Having the same problem. Downloading from App Store. I've deleted, re-downloaded, and attempted again 3 times -- same error. I checked the date issue -- it's set correctly on my machine.


I just typed in the following in terminal per above poster: hdiutil verify /Applications/Install\ OS\ X\ El\ Capitan.app/Contents/SharedSupport/InstallESD.dmg.


After a while, the bottom line message is:


hdiutil: verify: checksum of "/Applications/Install OS X El Capitan.app/Contents/SharedSupport/InstallESD.dmg" is INVALID

hdiutil: verify failed - invalid checksum


How could no fewer than 3 DOWNLOADS directly FROM THE APP STORE really have this problem??

Oct 3, 2015 3:54 PM in response to sandro900

I was hoping there might be another way to obtain the upgrade -- like a good old fashioned disk. Being told now during a "chat" with Apple Support that the only option is a download from the App Store.


Rep wanted to walk me through setting up another Admin User on my machine and trying to download it from that login. Don't have time now; might try them again on Monday. Frustrating.

Oct 3, 2015 3:55 PM in response to Caro1

Do you have any anti-virus software installed ? If you're getting this many failures it is either something acting on the download (such as anti-virus) or there is a problem with your network connection. If you don't have anti-virus, have you tried downloading from another network, i.e.. visit a coffee shop with free wi-fi and see if it works through a different ISP ?

Oct 3, 2015 4:09 PM in response to sandro900

During an erase and install, via a flash drive.

Apparently my problem was that I was trying to do this on a computer I hardly use and it was abysmally out of date.

I went into the terminal that's in the installer, ran a date command to verify the date and then set it.

Restarted the install, and it ran perfectly.


Hope this helps someone

Oct 3, 2015 7:07 PM in response to sandro900

Just to let you know one solution (after I've posted here multiple times and tried almost everything suggested, to no avail). Took my MacBook to an Apple Store with a Genius Bar appointment. They said others had had this problem. Took a bit over an hour for them to install El Capitan (from their Store) over Yosemite, and all my files and apps were saved! As usual, all employees were terrific. Just wanted to share a last resort.

Having trouble installing OS X El Capitan

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