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Mail App keep crashing after install El Capitan

After installed El Capitan, my mail app keep crashing after open for a few seconds. It show these data :

Process: Mail [1126]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: 9.0 (3094)

Build Info: Mail-3094000000000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Mail [1126]

User ID: 501



Date/Time: 2015-10-01 16:07:31.623 +0700

OS Version: Mac OS X 10.11 (15A284)

Report Version: 11



Time Awake Since Boot: 1300 seconds



System Integrity Protection: enabled



Crashed Thread: 12 -[AttachmentManager _synchronouslyPurgeAttachments] Dispatch queue: NSOperationQueue 0x7f9eb3fbad30 :: NSOperation 0x7f9eb6fd4480 (QOS: UTILITY)



Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY



------------------------------------------------


Anyone experiencing the same problem? any solution ?

MacBook Air, OS X El Capitan (10.11)

Posted on Oct 1, 2015 2:15 AM

Reply
81 replies

Oct 5, 2015 5:02 AM in response to claven1

This is definitely another solution for the Mail crashing: plug-ins. I saw posted by something on this that helped my problem: I had the Virtru email plug-in. Once I uninstalled this Mail stopped crashing.


Chris



A quick summary of different solutions I've seen on forums for this Mail/El Capitan crashing problem:

1) Uninstall email plug-ins

2) to remove the folder: "com.appe.mail"

at: /Users/Home/Library/Containers/

3) to remove the MailData folder from ~/Library/Mail/V3

4) Disable all accounts and one-by-one add them back in

5) Press Shift-start Mail; Disable Gmail account

6) Microsoft Outlook issues (still unresolved)

Oct 5, 2015 12:06 PM in response to Natdive

Process: Mail [6030]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: 9.0 (3094)

Build Info: Mail-3094000000000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Mail [6030]

User ID: 504



Date/Time: 2015-10-05 12:54:48.916 -0600

OS Version: Mac OS X 10.11 (15A284)

Report Version: 11

Anonymous UUID: 5DDB25FA-64B5-AC85-9200-5FCA67785854



Sleep/Wake UUID: C615450D-3EDA-4849-8119-A4EFD6C6D6B3



Time Awake Since Boot: 28000 seconds

Time Since Wake: 20000 seconds



System Integrity Protection: enabled

HELP !


Crashed Thread: 10 Dispatch queue: IMAPNetworkTaskHandler queue :: NSOperation 0x7fc32bf64c20 (QOS: BACKGROUND)



Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY



Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Wrong mailbox selected on connection, should be UISIL but is (null)'

abort() called

terminating with uncaught exception of type NSException

Oct 5, 2015 3:12 PM in response to claven1

I also had this problem. It was eventually tracked down to an email being sent to multiple addresses, created in Mailshot Pro on iPad. By switching off wifi as described here, I was eventually able to keep mail open long enough to locate the email in my "outbox" and delete it. That fixed it. I don't know if it's the multiple addresses or the original app that has caused the issue.

Mail App keep crashing after install El Capitan

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