Q: Mail App keep crashing after install El Capitan

Ditto.

Date/Time:             2015-10-01 08:30:52.405 -0500

OS Version:            Mac OS X 10.11 (15A284)

Report Version:        11

Anonymous UUID:        13891DD3-7483-3EEC-D364-14D0E82B71F0

Sleep/Wake UUID:       ADF5A308-3FDB-4230-BBBA-B8E227EE5A98

Time Awake Since Boot: 11000 seconds

Time Since Wake:       5200 seconds

System Integrity Protection: enabled

Crashed Thread:        9  Dispatch queue: IMAPNetworkTaskHandler queue :: NSOperation 0x7fad64d4fe70 (QOS: UTILITY)

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /Accounts'

abort() called

terminating with uncaught exception of type NSException

Application Specific Backtrace 1:

0   CoreFoundation                      0x00007fff9a16ebd2 __exceptionPreprocess + 178

1   libobjc.A.dylib                     0x00007fff901064fa objc_exception_throw + 48

2   CoreFoundation                      0x00007fff9a1738aa +[NSException raise:format:arguments:] + 106

3   Foundation                          0x00007fff885f7f46 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 198

4   Mail                                0x00007fff8c8290bc -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 308

5   Mail                                0x00007fff8c780fb8 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 488

6   Mail                                0x00007fff8c775476 -[MFIMAPAccount gmailLabelWithName:] + 954

7   IMAP                                0x00007fff979dd4f5 -[IMAPMailboxSyncTask _gmailLabelsForNames:] + 370

8   IMAP                                0x00007fff979dad3e -[IMAPMailboxSyncTask syncUIDsOperationFinished:withFetchResponses:vanishedUIDs:] + 896

9   IMAP                                0x00007fff979fb837 -[IMAPSyncUIDsFlagsAndLabelsOperation main] + 644

10  Foundation                          0x00007fff8854c1c6 -[__NSOperationInternal _start:] + 654

11  Foundation                          0x00007fff885481b0 __NSOQSchedule_f + 194

12  libdispatch.dylib                   0x00007fff8f4a2453 _dispatch_client_callout + 8

13  libdispatch.dylib                   0x00007fff8f4a7083 _dispatch_queue_drain + 754

14  libdispatch.dylib                   0x00007fff8f4ad6c9 _dispatch_queue_invoke + 549

15  libdispatch.dylib                   0x00007fff8f4a5d9b _dispatch_root_queue_drain + 538

16  libdispatch.dylib                   0x00007fff8f4a5b48 _dispatch_worker_thread3 + 91

17  libsystem_pthread.dylib             0x00007fff914a14f2 _pthread_wqthread + 1129

18  libsystem_pthread.dylib             0x00007fff9149f375 start_wqthread + 13

I had the same problem, but I believe I've fixed it.  It's seems to have been related to the fact that I have multiple email accounts active in the app, as many people do.  The initial download of all messages from all accounts seemed to be overloading the app, causing it to crash.  See if this works for you:

1. Before opening the Mail app, turn off your wifi connection (prevents mail from trying to download mailboxes from all accounts at once).

2. Launch Mail app and go to Mail -> Preference -> Accounts tab.

3. Click each of your accounts on the left side of the Accounts window, then uncheck the box next to "Enable this account."  Disable all of your mail accounts.

4. Close Preference and close the Mail app.

5. Relaunch the mail app and reconnect to wifi.

6. Go back to Mail -> Preferences -> Accounts tab, and enable the first account.  Give the app plenty of time to download all messages until you no longer see "Checking for Mail..." at the bottom left of the app screen (may take a few minutes depending on how many messages you have on the server).

7. Once the app is no longer "Checking for Mail..." repeat this server for each of your other accounts.  I saved Gmail until last since it's my biggest, which took the longest - about 5 minutes (I use multiple Gmail accounts).

After enabling all accounts, the crash issue stopped for me.  Hope it works for you!

Hi - this worked for my iCloud account but then when I enabled my GMAIL account it didn't work. In Mail Connection doctor it says:  GMAIL SMTP connection and login to server succeeded.  GMAIL IMAP - Could not connect to this IMAP server.  Check your network connection and that you entered the correct information in the Account preferences.  Also verify that the server supports SSL.  If it does not, deselect the "Use SSL" checkbox in the Advanced tab of Account preferences.  Any suggestions how to fix this?

People, i followed BartoloTX 's advice and it works.

Thanks! x Monica

This worked for me, turning on the accounts one by one.  However, overnight, having multiple accounts enabled in Mail, and leaving the app open, it terminated again.

I follow this approach and no improvement.

My problem appears a little different. Once I click on the Mail app icon, it doesn't even open any window or change the pull-down menus at top...it doesn't appear to have a chance to check any accounts.

So, something is preventing the program from starting.

Any other ideas? Thanks in advance!

Chris =)

I follow your steps but after restart I have the same problem again

Hi

I have exactly the same issue. Mail crashes within seconds of start.

I have tried to open without WiFi. Same problem.

The issue seems to be connected to gmail...

Does Apple really want us all to switch to Outlook???

Thanks for your help

Cobroleon

System Integrity Protection: enabled

Crashed Thread:        12  -[AttachmentManager _synchronouslyPurgeAttachments]  Dispatch queue: NSOperationQueue 0x7fb4cbfeac90 :: NSOperation 0x7fb4bc831e00 (QOS: UTILITY)

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

*** Terminating app due to exception while holding database lock 'NSInternalInconsistencyException', reason: 'Cannot set MFGmailLabelStore as data source for message.'

abort() called

try this

DA-Thess

I deleted my GPGMail.mailbundle file from Library/Mail/Bundles/ and the app stopped crashing on startup.  So my first thought for anyone having crashing is to think about whether you have any add-ons (GPG in my case), that may be the culprit.

This is definitely another solution for the Mail crashing: plug-ins. I saw posted by something on this that helped my problem: I had the Virtru email plug-in. Once I uninstalled this Mail stopped crashing.

Chris

A quick summary of different solutions I've seen on forums for this Mail/El Capitan crashing problem:

1) Uninstall email plug-ins

2) to remove the folder: "com.appe.mail"

at: /Users/Home/Library/Containers/

3) to remove the MailData folder from ~/Library/Mail/V3

4) Disable all accounts and one-by-one add them back in

5) Press Shift-start Mail; Disable Gmail account

6) Microsoft Outlook issues (still unresolved)

I know Virtru well. I believe they no longer offer the Apple Mail plugin beta, so don't expect them to update or fix any time soon.  When I was to encrypt, I use the Gmail web interface.