Mac Pro keeps logging out since El Capitan

Upgraded my Mac Pro to El Capitan, all went well. I logged in, then logged into iCloud and that also went well. But then it crashed with a kernel panic, restarted OK.

It now is running OK but after a few minutes it will log me off and back to the password prompt. Very frustrating and not able to work with it in such very short windows of time.


Anybody else seeing this?


Paul.

Mac Pro, OS X El Capitan (10.11)

Posted on Oct 1, 2015 4:29 AM

Reply
393 replies

Oct 22, 2015 3:29 PM in response to Paul Hodson3

I'm on 10.11.1 official with an Apple GT120 and an Apple Radeon 5770. I just updated the nVidia drivers to 346.03.03f01 and rebooted. Plugged in my fourth monitor (24" single-link) to the GT120's DVI port and it took only about 60 seconds for it to crash. So, I don't think the problem is resolved.


Note that I caved and bought an Apple Radeon 5770 card to put in my machine so that I can drive three (of my four) monitors with just that card (so I'm at 75% instead of 50%). The Radeon seems plenty solid, and as has been mentioned before, it's plugging anything into a second nVidia card that triggers the problem.


Out of curiosity, what kind of ports are people using? Any chance it's related to DVI vs. Mini-DP? I wonder if the people who aren't having as much trouble are all using one kind of port?


Another question: I'm on a 4,1 that I upgraded to a 5,1 (firmware) so I could put in a six-core chip. I assume some of the many people on this post are still running 100% OEM configurations?

Oct 24, 2015 10:02 AM in response to Paul Hodson3

Hi guys,


I've spent almost one week at the phone with the apple care service in Europe. A very nice guy helped me a lot and is trying to understand this bug.


He told me that they want to solve this problem with the engineers. To do so, every days they called me to do something new to do in order to find the origin of the bug. We have done the reset of SMC, the thing with PRAM, screen captures of the console, going back to Yosemite, and going to EC again etc.


Today, the apple care service called me and made me write a special command in the terminal, then they sent me an apple program to capture data at the moment the computer crash, and it has crashed.... I've sent them a lot of informations to give to the apple engineers so they can make an update or a patch. They also told me that they have read this discussion and they'll try to do their best.


They should call me on monday, the 2nd of november 2.30 Pm, Paris time, if I can get more informations and specially a solution i'll be glad to give it to you here.


My mac pro is a late 2009 4.1, with to GT120 and 2 apple displays 24".


Hope it'll work

Oct 24, 2015 11:41 AM in response to zenondelay

Salut Zenondelay,


Juste pour info, j'ai aussi été en contact avec Apple, exactement dans les mêmes conditions que toi, avec rigoureusement les mêmes procédures de tests, essais en tous genres, suivi téléphonique, par mail, captures, promesses d'engagement, etc. pour un autre problème que celui qui nous intéresse dans ce fil.

Ça n'a débouché sur rien.


Donc espérons qu'ils soient plus efficaces cette fois !


For non-French people, all I'm saying to Zenondelay is that the way Apple-France-Europe treats the problem is absolutely NOT a guaranty to get a fix. I've been in contact with them, just as Zenondelay is, for another problem and it has never been fixed. French and European engineers do refer to Apple-US: they can only wait for these people to find a solution. Let's pray, brothers! ^_^

Oct 24, 2015 12:32 PM in response to Eric Elziere

To the extent that it helps anyone, I've had the same problem 2 x cinema display w/ 2 x GT120 on a Mac Pro. I bugged this issue against my Dev account back on 1 Oct. They closed my bug as a duplicate of another report. Since there's no visibility of someone else's bug report, there's no way for the end user to validate that it's the same issue ... just have to assume that they have correctly identified it as the same. Also, end users can't see the text or any back and forth on that other bug, the only item that shows up is that it's still "Open". So no fix in 10.11.1 :-(


If there's any upside, presumably, there's a known issue, and at some point perhaps the bug will be fixed by development. I'm with everyone else with the level of frustration. Especially as it seems like this was a problem with Mountain Lion (Mountain Lion keeps logging user out...) which was ultimately resolved.

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Mac Pro keeps logging out since El Capitan

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