You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Pro keeps logging out since El Capitan

Upgraded my Mac Pro to El Capitan, all went well. I logged in, then logged into iCloud and that also went well. But then it crashed with a kernel panic, restarted OK.

It now is running OK but after a few minutes it will log me off and back to the password prompt. Very frustrating and not able to work with it in such very short windows of time.


Anybody else seeing this?


Paul.

Mac Pro, OS X El Capitan (10.11)

Posted on Oct 1, 2015 4:29 AM

Reply
393 replies

Nov 3, 2015 7:05 AM in response to gagich

This is not a fix, but as some other people did, I've removed the GT120 cards to use only one GTX 650 Ti Boost in my Mac Pro 4.1, with my 2 Samsung (sorry!) displays => no problem at all, everything works perfect. Of course with no boot screen. But the more I use El Capitan, the more I like it, as my (obsolete…) Mac seems to work faster than ever :-)

Nov 9, 2015 1:48 AM in response to Paul Hodson3

Have the same problem as all. 2009 2x GT120 and 3x 24" monitors. Was thinking if I buy a GTX 680 I could run all 3 monitors on one card to side step this mess and get on with my work. Before doing so does anyone have this logout issue using 2 cards and neither are a GT120? Does anyone else run 3 monitors on one card and do you get acceptable performance? Cheers

Nov 9, 2015 7:49 AM in response to Skewif

I had 2 GT 120 with 4 displays, same issue like the rest logoff every 10 to 30 sec.

Only thing that has worked for me so far no logouts, crashes or any problems in over a month but no boot screen:

User uploaded file

I installed the NVS 510 card has 4 Mini DisplayPort 1.2, Using:

Philips FTV 48" TV mini dp to hdmi cable

Acer H236HL Apple MiniDP to DVI Adapter X 2

VGA DisplaySamsung 24" Apple MiniDP to VGA Adapter, but orders 2nd mini dp to hdmi cable.

Nov 9, 2015 1:24 PM in response to sfrv

Hi Skewif,


Yes performance was reasonable (although I did tend to notice a little slow down on occasion). Totally usable though.


And yes, it is the only card in the machine (upgraded after my second ATI card died, then had one of these 680s die on me too).


I haven't had much luck with graphics cards in Mac Pros. In fact, now that I think about it, killing 5 graphics cards (including the original intel mac pro) in 8 years might suggest that while it works, the cards don't appreciate lots of monitors and being driven hard. ;-)

Nov 9, 2015 2:25 PM in response to Paul Hodson3

I would hope everyone who is experiencing this logout/WindowServer Crash is spending the time to get on the phone and complain to Apple Support that you and many others are having this problem. And not just relying on this thread to get it corrected. We need a strong voice to get this fixed.

the following is just a snip of the crash report in the console.


Process: WindowServer [332]
Path: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSer ver
Identifier: WindowServer
Version: 1
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: WindowServer [332]
User ID: 88


Date/Time: 2015-10-29 11:33:00.091 -0400
OS Version: Mac OS X 10.11.1 (15B42)
Report Version: 11
Anonymous UUID: D5EBA521-CA81-B87A-677B-71A4CFAEF209



Time Awake Since Boot: 8200 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000017f9d2100
Exception Note: EXC_CORPSE_NOTIFY


VM Regions Near 0x17f9d2100:

CoreAnimation 000000017e9c8000-000000017f9d2000 [ 16.0M] rw-/rwx SM=PRV

-->

CoreAnimation 00000001812f0000-0000000181af5000 [ 8212K] rw-/rwx SM=PRV


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.GeForceTeslaGLDriver 0x00000001644ad51d 0x164197000 + 3237149

1 com.apple.GeForceTeslaGLDriver 0x00000001644ad206 0x164197000 + 3236358

Nov 9, 2015 6:01 PM in response to gagich

Mac Pro (Early 2009)

El Capitan 10.11.1 (15B42)

2 x 24" Apple LED Cinema Displays (1920 x 1200)

ATI Radeon HD 4870 512 MB graphics

NVIDIA GeForce GT 120 512 MB graphics


After upgrading to El Capitan I was getting logged off every few minutes.


My system has been stable for the last hour after installing this nvidia driver and rebooting.

http://www.nvidia.com/download/driverResults.aspx/93555/en-us


Hope this helps someone!

Nov 10, 2015 1:24 AM in response to Paul Hodson3

Hi,

I asked Nvidia about it and below is answer:


Your case is being escalated to our Level 2 Tech Support group. The Level 2 agents will review the case notes and may attempt to recreate your issue or find a workaround solution if possible. As this process may take some time we ask that you be patient and a Level 2 tech will contact you as soon they can to help resolve your issue.

So, nothing to say... I hope they won't ignore us too long...

Mac Pro keeps logging out since El Capitan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.