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El Capitan update won't boot

Hi All,


I've just downloaded and installed El Capitan from the App store to my Macbook Pro Retina and now it won't boot. It finished telling me how long it was going to take, rebooted to apple logo with progress bar but it just hangs with the progress bar at 90-100% for hours.


I've forced it to restart numerous times and even run recovery and re-installed. Same issue.


In Verbose mode the last thing it says is 'Waiting for DSMOS'.


Not good, thanks Apple.


Anyone else with the same?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 1, 2015 6:45 AM

Reply
130 replies

Oct 4, 2015 6:02 PM in response to urquhartps

Same issue on a late 2011 MBP. Reinstalling ElCap from the recovery partition gets me one boot of usage, but as soon as I restart the progress bar freezes at 0%. I'm pretty discouraged to hear of the amount of people having this issue. I plan on trying Urquhartps's fix tomorrow, but for the moment I am incredibly frustrated and feel like Apple have left us hung out to dry on this one.

Oct 5, 2015 1:05 AM in response to Camillus

Good morning,


Today I started a chat with Apple Support which resulted in a callback from Apple. Nice service. Friendly people out there. Apple-like. That might be the difference between them and others ;-) But the result was a little bit frustrating for our problem: Finally, in my situation the showed me two alternatives: Doing a clean install with manually backing up and restoring my personal data (with the help of Time Machine) or wait for an update of El Capitan - to be announced in the press. This also Apple like - they never show updates directly on their website. They announce it to the public press and we need to track that on our own.


BTW: Did someone ever open a chat with an Apple Technician ? Is that really a human being on the other end or is it a machine responding there ? Well, it was natural speech, even in my language (german), but it sounded somehow generated ...


Cheers

Christian

Oct 5, 2015 4:30 AM in response to pietfromhoorn

Hi pietfromhoorn. it looks like you have to do one of these 3 workaround.

1.- go back to Yosemite using backup (if you have one of them) --> Entering in recovery CMD+R meanwhile your MacbookAir is starting.

2.- copy your essential data, format your HDD and install a new El Capitan or Yosemite installation from the scratch.

3.- wait for next Apple's release and update for OS El Capitan.


I did second one and finally i got my Macbook Air alives again. Bad news, i lost my programs with installation from the scratch, but at least i can continue working with my laptop.


Good luck buddy

Oct 7, 2015 9:19 AM in response to urquhartps

I solved this on my 13 inch Mid 2011 MacBook Air and my 17inch Mid 2009 MacBook Pro - after reinstalling the OS 4 or 5 times on the Air and fighting with the Pro 3 times after each reboot it was the same - login and the progress bar stuck at ZERO for hours at end so, I decided to turn off FILEVAULT. The machine says it needs to restart to make changes and it does. Now it will take a few hours to decrypt the drive, but until Apple fixes this I am running unencrypted.

El Capitan update won't boot

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