Handoff and AirDrop not working in El Capitan

After upgrading to OS X 10.11 El Capitan, my Handoff and AirDrop stopped working between iOS 9.0.2 on iPhone 5S and my MacBook Pro Late 13. I've tried logging out of iCloud account on both devices numerous times, it didn't help.


For my friend with MacBook Air and iPhone 5S with same iOS version it works flawlessly.


Did anyone encounter similar issue, and if so, how did you solve it?

MacBook Pro with Retina display, iOS 9.0.2, plus iPhone 5S with iOS 9.0.2

Posted on Oct 1, 2015 6:18 AM

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316 replies

Nov 28, 2015 12:34 PM in response to AlexWoodblock

Just an update with one more positive result for getting Airdrop to work again between iPhone and El Capitan on my retina MacbookPro (El Capitan).


I did not have to do all the steps mentioned above.

Assuming you've got the Airdrop finder window open and have turned on to be able to send to contacts (yourself being one of them):

Enable Airdrop on the sending device (swipe up from home screen and enable if on an iOS device)

If that fails to send anything by enacting an Airdrop:

Try this first and see if you have the same positive result:


  1. Go to the computer's hard drive;
  2. Do not open the User folder Library.
  3. Turn off Bluetooth on computer.
  4. Open the system-level LIBRARY>Preferences> delete the com.apple.bluetooth.plist file.
  5. Empty trash (possibly optional, but that's what I did)
  6. Turn on Bluetooth.
  7. Try using Airdrop again. First sign that it will work is when your user's icon appears on both send and receiving devices.
  8. select a photo and try the Airdrop from one device to the other. That worked for me.
  9. If not, try re-booting both devices and try steps again.

Nov 30, 2015 10:31 AM in response to AlexWoodblock

I have had to same problem with airdrop on my phone and computer. I found out how to fix it at leave on my computer.

  • Open system preferences
  • Click on Sharing
  • Go to the very bottom of the the list where it says, "Bluetooth Sharing"
  • Make sure the arrow directly to the left of where it says Bluetooth Sharing is turned on.
  • Go to the Airdrop tab in Finder
  • On your phone, turn your bluetooth on if it's off or off then back on if it's already on
  • Make sure you are allowed to be discovered by everyone on both your iPhone and computer

After doing all of that, my airdrop seemed to be working just fine.

I hope this helped everyone who was experiencing this same problem as I.

Dec 2, 2015 6:42 AM in response to donkermo

excellent. this worked for me - thanks so much! i'm on a mac mini, using a bluetooth mouse, so was about to go get my old mouse out of storage so i could turn off bluetooth, but decided to delete the file com.apple.Bluetooth.plist from the system folder as directed, but WITHOUT TURNING BLUETOOTH OFF... handoff works great now between iPod touch and man mini.


it was working quickly and accurately from mac to iPod, but it wasn't working at all from iPod to mac, although it use to with yosemite. so now this is great, it's more useful to go from iPod to mac for me most of the time, and now it's fast and flawless. best wishes everyone.

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Handoff and AirDrop not working in El Capitan

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