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Photos crashes after El Capitan upgrade

After the upgrade to El Capitan, Photos now crashes, the error messages is:


Photos must quit because the photo library has become unavailable or its data is corrupt.


The library was fine before the upgrade.

The file size is 121.54GB

Any sugestions?

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 1, 2015 8:18 AM

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Posted on Oct 1, 2015 9:13 AM

As a test hold down the option key while launching Photos and create a new test library - doe it crash or does it work correctly?


LN

16 replies

Oct 1, 2015 9:53 AM in response to D_Quick

Behavior:

When I boot from a shutdown and open Photos it tries longer to open the file and got further before crashing.

My Albums and menus now show up completely on the left hand side before crashing.

After the "first opening" it crashes almost immediately.

I've tried this 3 times now. I don't know if it's moving any further now though.

Oct 3, 2015 7:02 AM in response to LarryHN

NOT solved form me.

Tried to launch with option and command keys but after a 5% of recovering it breaks with

03/10/15 15:58:22,263 Photos[737]: Error: Error Domain=com.apple.reddwarf Code=14 "RDErrorLibraryTypeUnknown" UserInfo={NSURL=file:///Volumes/Macintosh%20HD/Users/XXXmynameXXX/Pictures/Foto %20Library.photoslibrary/, NSLocalizedDescription=RDErrorLibraryTypeUnknown, NSUnderlyingError=0x7fcfe3ded890 {Error Domain=com.apple.lithium Code=317 "LiErrorLibraryTypeUnknown" UserInfo={NSURL=file:///Volumes/Macintosh%20HD/Users/XXXmynameXXX/Pictures/Foto %20Library.photoslibrary/, NSLocalizedDescription=LiErrorLibraryTypeUnknown}}} while trying to open Foto Library.photoslibrary

OF COURSE such library was perfectly working on Yosemite

Please Help.

Oct 3, 2015 7:47 AM in response to marcofromponsaco

Lots of folks having this issue judging from recent posts here. Me too.


The Option+Command Repair Library solution didn't work. I restored the last previous photo library system file that was working fine prior to El Capitan's release, Got the same "cannot open the library" error message, then tried the recommended Repair option to similar effect. Posted here in another thread and was recommended to trash the whole "old" photolibrary and start anew because everything is already on iCloud. I had been hoping to avoid that "solution" because uploading/downloading from that iCloud Photos library takes forever and a day/week.


I followed the advice, anyway, as I was out of choices (the Time Machine backup file was useless under the El Capitain version pf Photos).


Opened a new instance of Photos and told it to make a new library as recommended.


Then made that the System Library for Photos on this machine (MBA). And connected it to my iCloud account.


From there, it started to update/synch/and download what I had spent months culling in my Photos library.


I knew this was going to have to happen (yet) again and had been hoping to avoid it (yet) again.


Apple has sucked at syncing from as far back as iDisk, MobileMe, and they're still trying to figure out iCloud.


Sure enough, I opened a New Library as recommended, then waited for iCloud to populate the app with my previous stuff. Surprisingly, it went pretty fast on the updating part. Then it bogged down. On my MBA I had chosen "Optimise Storage" to save disk space, and it's been crawling like a 3-year-old across a carpeted floor for the last two days in terms of uploading/downoading.

i know from earlier that the answer is wait and let the Apple servers catch up.


Still, I was using Photos with few problems under Yosemite, and it seems El Capitann broke it for me and others. Not indicting the program itself-indicting it's implantation in El Capitan. There are enough posts here from users to indicate their is a problem.

Oct 4, 2015 4:23 PM in response to chake2

Hi,

I found a way to repair corrupt *.photoslibrary which crashed after El Capitan update where the simple repair did not work.


1. Move the corrupt library to another place

2. Start Photos with alt and create a new library

3. Show package content from your original library in finder and copy the folders Masters and resources into the new created library (Overwrite)

4. Start Photos with alt & cmd to start the repair process.


This did the Job for me.


Regards

Andreas

Oct 6, 2015 1:41 PM in response to SaberRider

Creating a new library and copying the suggested folders didn't work for me. The repair process stops at 5% saying that the library has not been recognized (?!?!)

Again

06/10/15 21:56:29,293 photolibraryd[783]: Failed to open library Libreria di Foto New.photoslibrary Error: Error Domain=com.apple.lithium Code=317 "LiErrorLibraryTypeUnknown" UserInfo={NSURL=file:///Volumes/Macintosh%20HD/Users/XXXMyNameXXX/Pictures/Libr eria%20di%20Foto%20New.photoslibrary/, NSLocalizedDescription=LiErrorLibraryTypeUnknown}

06/10/15 21:56:29,294 Photos[2304]: Error: Error Domain=com.apple.reddwarf Code=14 "RDErrorLibraryTypeUnknown" UserInfo={NSURL=file:///Volumes/Macintosh%20HD/Users/XXXMyNameXXX/Pictures/Libr eria%20di%20Foto%20New.photoslibrary/, NSLocalizedDescription=RDErrorLibraryTypeUnknown, NSUnderlyingError=0x7f90d61bc3f0 {Error Domain=com.apple.lithium Code=317 "LiErrorLibraryTypeUnknown" UserInfo={NSURL=file:///Volumes/Macintosh%20HD/Users/XXXMyNameXXX/Pictures/Libr eria%20di%20Foto%20New.photoslibrary/, NSLocalizedDescription=LiErrorLibraryTypeUnknown}}} while trying to open Libreria di Foto New.photoslibrary


Simply RIDICULOUS over a new created library!


Please Apple DO SOMETHING your first releases of the OS are reaching the standard of those of Microsoft!

Regards

Marco

Oct 6, 2015 2:15 PM in response to D_Quick

Same problem here.


Upgraded my 21.5" iMac to El Capitan and tried to load my photos library which is on an external drive. Immediately got the error message.


Then upgraded my MacBook Pro to El Capitan and the library opened on there. Until today.


A couple of days ago I spent a very helpful hour on the phone to a senior Apple support technician. Together we tried various things on my iMac (all of the above and a few other things too), all to no avail. His suggestion was to wait a week or so for the first upgrade to El Capitan to come out and see if that fixes it. The other suggestion, probably redundant now given that others are having this problem, would be to reinstall the OS from scratch and then restore the computer from Time Machine.


Anyway, as mentioned above, the Macbook Pro was working fine (albeit with very limited use of Photos) until today, when the same message appeared.


This is clearly a relatively wide-spread issue so hopefully it'll be fixed in the near future.

Photos crashes after El Capitan upgrade

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