You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

External hdd won't eject properly since El Capitan

27" iMac, 13 2, fusion drive, OS X 10.11 My LaCie back up drive's icon turns green after the first back up is complete but I can't eject it, except by forced eject. If I force eject it, then turn it back on, it will perform another back up but stay orange when it is done. Any one else have this problem?


I normally do 1 back up a day, then eject the disk and turn off the drive instead of leaving everything on at night. Any help at all would be appreciated as I am a creature of habit and resist change.


Thanks in advance: Tom

iMac (27-inch, Late 2012), OS X Yosemite (10.10.1), Fusion Drive

Posted on Oct 1, 2015 10:15 AM

Reply
134 replies

Oct 25, 2015 1:38 PM in response to EVISCERATOR

I'm having the same problem - ever since the El Capitan os x update my external drives WILL NOT eject. My one backup drive was corrupted to the point Apple Genius Bar could not do anything with it (damaged internal software; could NOT unmount the drive). Thankfully I had done a backup before I came to the store - I bought a new 5T drive and I did a TimeMachine backup. The Genius bar wiped my laptop and restored from the newest backup, BUT I'm having the exact same problem. If my working drive (or my new backup drive) became corrupt that would be absolutely horrible, since I'm a photographer - loosing someone's wedding photos would basically not be an option...


I tried adding BOTH drives (the working one and the new backup) to the privacy thing, and that's not fixing anything. Still the same problem. Any other ideas? I've already had my OS X resinstalled..


To make the matter worse, I only have an El Capitan backup, so the Genius Bar told me that I cannot roll back to Yosemite for OS X, because it will not let me restore from an El Capitan backup...


HELP PLEASE?!

Oct 25, 2015 8:00 PM in response to eknowlen

Gosh this is getting serious, I do hope my back-ups have not been corrupted, how does one check this anyway. I have entered Time Machine and all looks Ok. I suppose one must delete a file and then go to back-ups and replace it and see if all Ok.

If not how do we check the back-ups are good.

Today it happened to me soon after I woke the Mac up, it again replaced my back-up drive icon with another Mac hard drive one and put my back-up icon on a different part of the desktop. Resulting in two mac hard drive icons neither of which would eject.

I am thinking that it is happening more since the recent update of last week. I am leaving things as they are for a while as usually I reboot my mac to put things back to normal, going to see if I get another event ending up with three mac hard drive icons.


I hope everyone who is suffering this have put in a "Bug Report" to Apple as I was advised to do and did. Here's hoping for a fix asap. Quite annoying.

Oct 25, 2015 8:14 PM in response to derekfromwhangarei

I finally had enough today... I ended up restoring my Macbook pro to the Yosemite (which was NOT easy - my husband ended up having to custom make a restore file on an SD card...). I am just loading everything back from a backup drive and performing new backups in the Yosemite. That OS is so much more stable, I've had problems with literally everything since the upgrade. I finally decided to roll back. I'd advice the same after my drive being corrupted (first time in my life such a thing has happened). I simply cannot risk more stuff like this happening.

Oct 25, 2015 8:56 PM in response to derekfromwhangarei

Time machine appears not to work correctly! I duplicated a photo did a back up deleted the extra photo and then entered time machine and tried to restore the duplicate. Could not find it. I deleted a document, entered time machine, could not find it to restore from any of my previous backups.

First the mail problems (solved by wonderful people in these forums) and now time machine problems. I am thrilled that my iMac runs faster with El Capitan, however, my mail and my back ups are more important than speed!

Oct 25, 2015 9:19 PM in response to BertingAP

I hope so also. I really don't think I should have to rely on any 3rd party apps and have to pay for them as I have paid a premium price already for the reliability, security, and, functionality of an iMac. My backups are for just in case. I still like my iMacs, and the components are first class. This is not a hardware problem, only software, which I am sure that apple will eventually fix. Just hope that I don't experience a hardware failure or an Act of God before the problem is addressed.

Tom

Oct 25, 2015 9:31 PM in response to EVISCERATOR

My sentiments exactly. Something has changed in El Capitan to create this situation so Apple, I am sure will issue a fix in the near future.

I do feel that after all the beta issues to so many testers out there that these issues should really not happen. My question is "exactly what do they test and how come these things are not picked up?" they are not minor issues so how come they were not noticed.

Oct 26, 2015 5:17 AM in response to derekfromwhangarei

I invite everyone dealing with this issue to report it to Apple if you haven't done so already at http://www.apple.com/feedback/macosx.html


For those with a developer account, please file a bugreport.


The more people send it in, the higher the chance (theoretically) that Apple will work on a fix. Just posting in the forum unfortunately is not enough.


Thanks.

Oct 28, 2015 10:14 AM in response to Koen

Very interesting Koen. I have a fusion drive and quite a bit of experience with it. Presently I believe that the boot and recovery partitions are stored on the HDD portion of the fusion drive with the logical volume group (coreStorage) being the SSD+HDD with the SSD being first. I have done several clean installs (Yosemite and El Capitan) and 1 time in Yosemite I was able to reverse the order of the LVG with the HDD first and the SDD second. The computer ran just fine like this but I knew that it was not set up as intended by apple, so I put it back. While the drives were reversed, I did not notice where boot and recovery partitions were stored, but I think that they may have been on the SSD as the computer booted up extremely fast. Now you have me thinking!

External hdd won't eject properly since El Capitan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.