Updated iPhone 5 to iOS 9 and Cannot connect to internet

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Level 1

0 points

Updated iPhone 5 to iOS 9 and Cannot connect to internet

I recently updated my iPhone 5 to the new iOS 9.0 and ever since I can only connect to the internet if I am tethered to wifi. The phone does not connect to the LTE even when I toggle the Cellular Data to "enable LTE." Today, I updated to the 9.0.2 in hopes that the newest update would fix my issues...Alas, it did not. My current phone carrier is T-Mobile and my wife who has a Nexus 6 has no connectivity issues at all. I know it's a different phone but it's the same carrier. Is my iPhone just obsolescent on the new operating system and I am forced to now upgrade to an iPhone 6 or 6s? Or is the real issue with T-Mobile, even though I have not exceeded my data plan?

iPhone 5, iOS 9.0.2

Posted on Oct 1, 2015 10:53 AM

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Answer 1

Berbyq

Level 1

17 points

Oct 4, 2015 7:33 PM in response to daoben5

I'm also experiencing this issue on an iPhone 5 and 5s running 9.0.2. on the Bell network. The only thing that works for me is a hard reset. However, this only works for a while. Had both of these phones since new, never experiencing this before. Definitely appears to be an iOS bug.

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Answer 2

elcpu

Level 7

31,772 points

Oct 4, 2015 7:36 PM in response to daoben5

Not having the issue with 2 iPhone 5 on this household (AT&T). Try a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything.

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Answer 3

Berbyq

Level 1

17 points

Oct 4, 2015 7:46 PM in response to elcpu

Apples website says to only do this as a last resort. That statement makes it a bit scary lol.

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Answer 4

elcpu

Level 7

31,772 points

Oct 4, 2015 8:15 PM in response to Berbyq

It is not scary at all. If you want me to, I'll do so on all my devices now and report back. Have done so hundreds of times..... and you will not have any problems at all. LOL...

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