I did a clean installation of El Capitan. And I've tried whatever I could from resetting the PRAM to deleting the messages files but it continues to show "inactive" though iMessage works fine in my iPhone and iPad.
This is what is shown in the console. Anyone know how to get it fixed?
MacBook Pro (Retina, Mid 2012), OS X El Capitan (10.11)
Unfortunately I cannot change the location right now as I have 50GB iCloud paid using my local credit card. Glad it got fixed for you. It still hasn't got fixed for me 😟
I just tested it. I have another account. Seems like US account is working. But when my location isn't US it shows inactive.
I also have an iCloud subscription and it doesn't effect that, I did the change through https://appleid.apple.com/account/ and not through Appstore !
oh you're sure? Because I used to have my iCloud account as US and it did not accept my UAE credit card at that time. So I had to change it. Let me anyways try.
Thanks!
Ah! there is a problem. I can't use 2 step verification when location is US with my UAE number. 😟
hey it worked! Last time i remember they created issue with my phone number it did not bounce back that error! THANKS!
Just changed Primary Address of my apple id to US and everything worked well.
Same issue here
apple please fix it
So i also hade this problem and could not fix it! till today!
as many of you stated my applestore account is with a deferent country than my phone number, so what i did i went to https://appleid.apple.com/ and changed my address in the ID on the link so it will have the same country as my phone number and the problem was fixed ! i think should fix this bug in the system ! but this is a temp fix
Yes it's a temporary fix. But do go apple feedback and message them. As more people report it, it might help speed up the fix.
Worked for me - thank you very much.
But it only worked AFTER logging in to Facetime, then iMessage: in that order.
I tried the VRAM reboot, safe mode boot and logging straight into imessage, that did not work.
So I tried the VRAM reboot, safe mode boot and logging into factime, then into imessage, that did work.
In case this helps anyone: After updating to El Capitan, my Messages app wasn't working (all my contacts were designated "offline") even though my iPhone Messages app was fine. The solution was to start FaceTime on the computer (which also appeared to be offline) and sign with my Apple ID. For some reason this also enabled Messages.
I had a lot of trouble setting up 2 MacBook Airs and an iPad on iMessage & FaceTime. I finally figured out that the problem was with our Xfinity network. I'm not exactly sure why, but I couldn't sign into iMessage until I logged off our home wifi and connected to the hotspot on my iPhone 6s. After I got the computers signed in and iMessages activated I logged back into our home's Xfinity network. Everything seems to be fine now.
Hi,
I have an actual fix that has worked on two different systems where I have had this issue when upgrading from Mavericks to El Capitan.
1) Quit Messages
2) Sign out of and quit Facetime
3) In Keychain, search on iMessage, then export and delete all the Encryption and Signing Keys (if any)
4) Sign out of iCloud
5) Open a Terminal window and enter the following commands:
mkdir -p ~/Desktop/foo/bh
cd ~/Library/Preferences
mv com.apple.iChat.* ~/Desktop/foo/
mv ByHost/com.apple.iChat.* ~/Desktop/foo/bh/
mv *essage* ~/Desktop/foo/
mv ByHost/*essage* ~/Desktop/foo/bh/
chmod 0 ~/Desktop/foo
6) Restart Mac OS X and sign in
7) Start Messages
8) In Messages, go to Preferences-->Accounts and it should allow you to enter a password.
9) Sign in to iCloud
10) Sign in to Facetime
Everything should now work. If so, you can kill ~/Desktop/foo and your exported keys; if not, restore everything you have previously wiped and try something different.
this worked for me. thank you JRK
iMessage inActive after installing El Capitan
