El Capitan: Cannot Connect to the App Store

I can easily browse the internet on my home macbook with only a few security problems in browsers after El Capitan was installed yesterday, etc... but the App Store is completely broken, message "Cannot Connect to the App Store".

I have considered lowering my security to try and circumvent.

Does anyone know how to repair the App Store?

MacBook Pro with Retina display, OS X El Capitan (10.11), null

Posted on Oct 1, 2015 4:37 PM

32 replies

astronay

Level 1

0 points

Mar 1, 2016 1:23 PM in response to JHBrewer

Did you ever find a solution for this? I can acces iTunes but I can't access the app store.

royal-k

Level 1

4 points

May 18, 2016 12:32 PM in response to Marina-Good

Nothing here worked for me.

Instead, I followed these steps:

— Open Activity Monitor

— Find "mDNSResponder"

— Force Quit Process

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

El Capitan: Cannot Connect to the App Store

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up