Hi, I am having the same IMAP problem - only with OUTLOOK, I tried Apple mail - it got no where! ... I spent 3 hours on phone to a very nice apple girl... got no where - They told me to ring microsoft, they just wanted money and me to by the latest software and receive a 30day offer of support with it. My very nice Server people have been trying to help - we are getting nowhere.... Can you help I need the info in green. Please
Adding an IMAP Email Account
E-mail address --> MYEMAIL - I know this
Password ---> Password for email account
Username ----> Me
Type —>IMAP
Incoming mail server IMAP server : --> mail.bottle.com.au, Port No. : 143
Check/ Tick <i> </i> —>Override default port
UNCHECK / DO NOT TICK
—>Use SSL to connect (recommended)
Outgoing mail server ( SMTP) ---> smtp.bottle.com.au, Port No. : 587
Check/ Tick <i> </i> —>Override default port
UNCHECK / DO NOT TICK
—>Use SSL to connect (recommended)
Check/ Tick <i> </i> —>Override default port
Add Account
—>Press
NEW WINDOW – Settings for: smpt.bottle.com.au
Authentication —> None, Use incoming server info or user name and password ??????????????
Username ----> Caroline Wareham
Password ---> Password for email account
Unqualified domain —> What goes here???? ??????????????
OK
—>Press
NEW WINDOW – Security
Digital Signing ---> What goes here???? ??????????????
Signing algorithm ---> What goes here???? ??????????????
Check/ Tick - Sign outgoing messages<i> </i> —>Do I tick this???? ??????????????
Check/ Tick <i> - Send digitally signed message as clear text</i> - Send digitally signed message as clear text—>Do I tick this???? ??????????????
Check/ Tick <i> - Include my certificate</i> - Include my certificate —>Do I tick this???? ??????????????
Encryption Certificate -->What goes here???? ??????????????
Encryption Algorithm -->What goes here???? ??????????????
Check/ Tick - Encryption outgoing messages<i> </i> —>Do I tick this???? ??????????????
NEW WINDOW – Security
Sent 3 options – Store sent messages in this folder OR Don't store sent messages in this folder Drop down menu - Sent Items (Server) OR Sent Items (On my computer) ??????????????
Drafts –Store drafts messages in this folderDrop down menu - Drafts(Server) OR Drafts (On my computer) ??????????????
Junk –Store junk messages in this folderDrop down menu –Junk (Server) OR – other option is in grey
??????????????
Trash Check/ Tick –Move deleted items to this folderDrop down menu –Deleted items (Server) OR – other option is in grey
?????????????? - Drop down menu Never, one week etc
Trash Check/ Tick –Mark messages as deleted ??????????????
Trash Check/ Tick –Do not automatically delete messages??????????????
Trash Check/ Tick –Permanently erasedeleted messages? When outlook closes.
??????????????
OK
—>Press
NEW WINDOW – Server
Check/ Tick <i> </i> —>Download headers only
Check/ Tick <i> </i> —>Except inbox
Check/ Tick <i> </i> —>Sync all imap folders every 2 minutes
Check/ Tick <i> </i> —>Use imap IDLE if the server connection after 29min
IMAP Root folder —> What goes here???? ??????????????
OK
—>Press