El Capitan will not restart or shut down after I installed it on my MacBook Pro. It simply hangs up and does nothing and I have to manually shut down by holding the power button down.
MacBook Pro with Retina display, OS X El Capitan (10.11)
Free Sophos Antivirus version 9 was the cause of the same problem here on Mac Mini 2010.
Check the console well! it gives you hints where the shutdown hampers.
UNfortunately another piece of freeware that can be classified as crapware.
Avatron Air Display was the culprit for me as well. As soon as I quit this from the menu bar the system went into a restart as intended. Update complete.
I just wanted to add my kudos to the list. I had given up on solving my inability to shut down or restart. I've been putting up with it for nearly a year. But recently, I came back determined to fix the problem. I had gotten rid of my digidesign application files a long time ago to no effect. Someone in this discussion suggested removing the hidden digidesign kext files. That did the trick. Thank you, thank you, thank you!!!
That is how I logout and restart too.
Double clicking a command script on the Desktop eg off.command with contents
sudo shutdown -h now
does the work around job here
I had the same issue and just had solved the problem. It actually freezes due to the activity of BambooCore / Wacom softwares (if any). Terminate / delete this activity from the Activity Monitor during the freezing of your Shut Down process. It should be back to normal shut down again (worked for me!)
And oops, it's 2016. Hope this will (still) be useful.
Yes yes yes! I've had to force-shut my Mac down for some time now and this fixed it! Thank you for posting!
Thanks! I don't know if it will last, but restart is working again. I had leftovers from Digidesign in my system folder. I deleted them since I no longer have the app on this computer. The restart worked beautifully! I've had this issue for a very long time (sometime after upgrading to Yosemite) and the only thing that had worked previously was to start in single-user mode. This no longer worked today, but your solution did. Yay!
Yes. Manually removing all of the obsolete Avid, Digidesign, Pro Tools, MBox 2 files, drivers, plist items and keck files did the trick. This was the process I used and my Mac is healthy again. Apparently these obsolete files were creating the hang with OSX 10.11.6
Thanks, this worked for me!
Too bad bad it was a nice little app.
Still happening two years later to my Mac cluster :-(
This worked for me! Bamboo app on startup was the culprit. Thank you!
Mac Finder not responding or crashing fix - YouTube
that is how i fixed my restart and shutdown issues. ( although i didnt find the finder.plist, i deleted the dock.plist . Result? - fabulous)
El Capitan will not restart or shut down.
