I installed OS X EL Capitan and since the install my computer crashes and shuts down 2-3 times a day. There is no logic or pattern to these crashes. Anyone else having this issue?
MacBook Air (13-inch Mid 2013), iOS 9.0.2
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Luis, You are correct that the Symantec product is Norton anti-virus for Mac. I have read numerous pros and cons of anti-virus software on Macs and can't seem to break the habit (?due to fear) of using it. I will follow your advice and post results. Thank you for your prompt reply.
Luis, Here is the Etrecheck report. Any advice you can provide would be appreciated, Carl
EtreCheck version: 2.6.6 (226)
Report generated 12/18/15, 7:14 AM
Runtime 1:33
Download EtreCheck from http://etrecheck.com
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (Retina, 13-inch, Early 2015)
[Click for Technical Specifications]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 53 - SN = D865305Y0JGFY5GA4
Video Information: (What does this mean?)
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software: (What does this mean?)
OS X El Capitan 10.11.2 (15C50) - Time since boot: about 4 hours
Disk Information: (What does this mean?)
APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.78 GB (170.78 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: (What does this mean?)
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/LaCie Desktop Manager.app
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.4) [Click for support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.5f7 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.10.3f7 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9) [Click for support]
System Launch Daemons: (What does this mean?)
[failed] com.apple.airportd.plist [Click for details]
Launch Agents: (What does this mean?)
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] com.symantec.errorreporter-periodicagent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.symantec.errorreporter-periodic.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.plist [Click for support]
[loaded] com.symantec.nav.migrateqtf.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.mlbam.nexdef.plist [Click for support]
User Login Items: (What does this mean?)
AdobeResourceSynchronizer UNKNOWN Hidden (missing value)
Dropbox UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
LDMStatusItem Application (/Applications/LaCie Desktop Manager.app/Contents/MacOS/LDMStatusItem.app)
LaCie Desktop Manager Application (/Applications/LaCie Desktop Manager.app)
Launch Nikon Message Center 2 UNKNOWN (missing value)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
SymSecondaryLaunch UNKNOWN (missing value)
Other Apps: (What does this mean?)
[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck
[running] com.dymo.pnpd
[running] com.lacie.desktopmanager.statusitem.71712
Internet Plug-ins: (What does this mean?)
DYMO NPAPI Addin: Version: 1.0 - SDK 10.9 [Click for support]
Default Browser: Version: 601 - SDK 10.11
DYMO Safari Addin: Version: Unknown - SDK 10.9 [Click for support]
AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.235 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version
User internet Plug-ins: (What does this mean?)
npBcsMcTcIO: Version: Unknown [Click for support]
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.78 GB Disk used: 79.00 GB
Destinations:
LaCie [Local]
Total size: 499.76 GB
Total number of backups: 7
Oldest backup: 9/18/15, 6:36 PM
Last backup: 12/9/15, 10:46 AM
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 79.00 GB X 3)
TOSHIBA EXT [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 10/7/15, 7:53 PM
Last backup: 12/9/15, 2:08 PM
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 249.78 GB X 3)
Top Processes by CPU: (What does this mean?)
21% com.apple.WebKit.WebContent(5)
10% WindowServer
3% kernel_task
2% fontd
0% mdworker(8)
Top Processes by Memory: (What does this mean?)
852 MB com.apple.WebKit.WebContent(5)
778 MB kernel_task
213 MB Safari
131 MB Mail
115 MB mdworker(6)
Virtual Memory Information: (What does this mean?)
2.52 GB Free RAM
5.48 GB Used RAM (1.42 GB Cached)
25 MB Swap Used
Diagnostics Information: (What does this mean?)
Dec 18, 2015, 07:13:24 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071324_[redacted].crash
Dec 18, 2015, 07:13:13 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071313_[redacted].crash
Dec 18, 2015, 07:13:03 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071303_[redacted].crash
Dec 18, 2015, 07:12:53 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071253_[redacted].crash
Dec 18, 2015, 07:12:43 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071243_[redacted].crash
Dec 18, 2015, 07:12:33 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071233_[redacted].crash
Dec 18, 2015, 07:12:23 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071223_[redacted].crash
Dec 18, 2015, 07:12:13 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071213_[redacted].crash
Dec 18, 2015, 07:12:03 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071203_[redacted].crash
Dec 18, 2015, 07:11:53 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071153_[redacted].crash
Dec 18, 2015, 07:11:43 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071143_[redacted].crash
Dec 18, 2015, 07:11:32 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071132_[redacted].crash
Dec 18, 2015, 07:11:22 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071122_[redacted].crash
Dec 18, 2015, 07:11:12 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071112_[redacted].crash
Dec 18, 2015, 07:11:02 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071102_[redacted].crash
Dec 18, 2015, 07:10:52 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071052_[redacted].crash
Dec 18, 2015, 07:10:42 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071042_[redacted].crash
Dec 18, 2015, 07:10:32 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071032_[redacted].crash
Dec 18, 2015, 07:10:22 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071022_[redacted].crash
Dec 18, 2015, 07:10:12 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-071012_[redacted].crash
Dec 18, 2015, 06:43:39 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064339_[redacted].crash
Dec 18, 2015, 06:43:29 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064329_[redacted].crash
Dec 18, 2015, 06:43:19 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064319_[redacted].crash
Dec 18, 2015, 06:43:09 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064309_[redacted].crash
Dec 18, 2015, 06:42:59 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064259_[redacted].crash
Dec 18, 2015, 06:42:49 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064249_[redacted].crash
Dec 18, 2015, 06:42:41 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064241_[redacted].crash
Dec 18, 2015, 03:00:02 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-18-030002_[redacted].panic [Click for details]
Dec 18, 2015, 03:00:01 AM Self test - passed
Dec 18, 2015, 02:59:34 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025934_[redacted].crash
Dec 18, 2015, 02:59:24 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025924_[redacted].crash
Dec 18, 2015, 02:59:14 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025914_[redacted].crash
Dec 18, 2015, 02:59:04 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025904_[redacted].crash
Dec 18, 2015, 02:59:00 AM ~/Library/Logs/DiagnosticReports/CalendarAgent_2015-12-18-025900_[redacted].cra sh
Dec 18, 2015, 02:58:54 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025854_[redacted].crash
Dec 18, 2015, 02:58:51 AM ~/Library/Logs/DiagnosticReports/CalendarAgent_2015-12-18-025851_[redacted].cra sh
Dec 18, 2015, 02:58:48 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025848_[redacted].crash
Dec 18, 2015, 02:58:46 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025846_[redacted].crash
Dec 17, 2015, 12:22:36 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-12-17-122236_[redacted].cpu_reso urce.diag [Click for details]
Dec 17, 2015, 07:21:28 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-17-072128_[redacted].panic [Click for details]
Dec 16, 2015, 02:48:43 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-12-16-144843_[redacted].cpu_reso urce.diag [Click for details]
Dec 16, 2015, 09:56:33 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095633_[redacted].crash
Dec 16, 2015, 09:56:32 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095632_[redacted].crash
Dec 16, 2015, 09:56:31 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095631_[redacted].crash
Dec 16, 2015, 09:56:29 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095629_[redacted].crash
Dec 16, 2015, 09:56:29 AM ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2015-12-16-095629_[redacte d].crash
Dec 16, 2015, 09:56:28 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095628_[redacted].crash
Dec 16, 2015, 09:56:27 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095627_[redacted].crash
Dec 16, 2015, 09:56:26 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095626_[redacted].crash
Dec 16, 2015, 09:56:24 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095624_[redacted].crash
Dec 16, 2015, 09:56:23 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095623_[redacted].crash
Dec 16, 2015, 09:56:22 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095622_[redacted].crash
Dec 16, 2015, 09:55:11 AM ~/Library/Logs/DiagnosticReports/UserNotificationCenter_2015-12-16-095511_[reda cted].crash
Dec 16, 2015, 09:55:05 AM ~/Library/Logs/DiagnosticReports/Problem Reporter_2015-12-16-095505_[redacted].crash
Dec 16, 2015, 07:24:16 AM ~/Library/Logs/DiagnosticReports/Spotlight_2015-12-16-072416_[redacted].crash
Dec 16, 2015, 07:24:11 AM ~/Library/Logs/DiagnosticReports/UserNotificationCenter_2015-12-16-072411_[reda cted].crash
Dec 16, 2015, 05:23:57 AM ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-16-052357_[redacted].cras h
Dec 16, 2015, 02:23:53 AM ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-16-022353_[redacted].cras h
Dec 16, 2015, 02:23:43 AM ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-16-022343_[redacted].cras h
Dec 16, 2015, 02:23:35 AM ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-16-022335_[redacted].cras h
Dec 16, 2015, 02:23:19 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-16-022319_[redacted].panic [Click for details]
Dec 16, 2015, 02:22:46 AM /Library/Logs/DiagnosticReports/mds_stores_2015-12-16-022246_[redacted].crash
Dec 16, 2015, 02:22:42 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-12-16-022242_[redacted].cra sh
Dec 15, 2015, 11:42:18 AM ~/Library/Logs/DiagnosticReports/Mail_2015-12-15-114218_[redacted].crash
Dec 15, 2015, 11:41:52 AM ~/Library/Logs/DiagnosticReports/Mail_2015-12-15-114152_[redacted].crash
Dec 15, 2015, 11:41:03 AM ~/Library/Logs/DiagnosticReports/Mail_2015-12-15-114103_[redacted].crash
Dec 15, 2015, 11:40:25 AM ~/Library/Logs/DiagnosticReports/Mail_2015-12-15-114025_[redacted].crash
Dec 15, 2015, 11:39:44 AM ~/Library/Logs/DiagnosticReports/Mail_2015-12-15-113944_[redacted].crash
Dec 15, 2015, 08:17:23 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-15-081723_[redacted].panic [Click for details]
Dec 15, 2015, 05:55:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-15-055557_[redacted].panic [Click for details]
Dec 15, 2015, 12:53:45 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-15-005345_[redacted].panic [Click for details]
Dec 14, 2015, 07:23:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-14-072326_[redacted].panic [Click for details]
Dec 14, 2015, 05:22:25 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-14-052225_[redacted].panic [Click for details]
Dec 13, 2015, 07:09:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-13-070941_[redacted].panic [Click for details]
Dec 13, 2015, 04:08:39 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-13-040839_[redacted].panic [Click for details]
Dec 12, 2015, 10:35:13 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-12-103513_[redacted].panic [Click for details]
Dec 12, 2015, 02:29:49 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-12-022949_[redacted].panic [Click for details]
Dec 10, 2015, 08:42:48 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-10-084248_[redacted].panic [Click for details]
Dec 10, 2015, 06:00:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-10-060040_[redacted].panic [Click for details]
Dec 6, 2015, 04:11:31 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-06-161131_[redacted].panic [Click for details]
Dec 4, 2015, 06:30:47 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-04-183047_[redacted].panic [Click for details]
Dec 2, 2015, 02:17:39 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-02-141739_[redacted].panic [Click for details]
Dec 1, 2015, 04:09:00 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-01-040900_[redacted].panic [Click for details]
Nov 30, 2015, 03:01:14 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-30-150114_[redacted].panic [Click for details]
Nov 29, 2015, 08:13:21 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-29-081321_[redacted].panic [Click for details]
Nov 29, 2015, 03:12:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-29-031211_[redacted].panic [Click for details]
Nov 28, 2015, 09:48:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-28-214845_[redacted].panic [Click for details]
Nov 28, 2015, 04:06:54 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-28-040654_[redacted].panic [Click for details]
Nov 26, 2015, 12:38:51 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-26-123851_[redacted].panic [Click for details]
Nov 26, 2015, 08:56:46 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-26-085646_[redacted].panic [Click for details]
Nov 26, 2015, 05:51:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-26-055141_[redacted].panic [Click for details]
Nov 25, 2015, 07:23:24 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-25-072324_[redacted].panic [Click for details]
Nov 23, 2015, 11:38:32 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-23-113832_[redacted].panic [Click for details]
Nov 23, 2015, 07:51:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-23-075141_[redacted].panic [Click for details]
Nov 21, 2015, 07:31:48 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-21-073148_[redacted].panic [Click for details]
Nov 20, 2015, 07:27:38 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-20-072738_[redacted].panic [Click for details]
Nov 20, 2015, 01:21:46 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-20-012146_[redacted].panic [Click for details]
Nov 18, 2015, 10:43:03 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-18-224303_[redacted].panic [Click for details]
Nov 18, 2015, 06:11:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-18-181138_[redacted].panic [Click for details]
Nov 18, 2015, 05:08:50 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-18-170850_[redacted].panic [Click for details]
I would start by uninstalling Norton and see how it affects the system.
Also, I am not sure what the LaCie software, but it apparently is not being loaded, so I don't think it is causing anything.
Software by external drive vendors is useless on the mac, so I would never install it. You may want to uninstall this as well.
You also have Adobe pdf plugin - I understand that old versions of this cause problems. Some people may require this for special pdf handling, but for most people Adobe Reader and the Adobe plugin are not needed. I suggest you uninstall or make sure it is fully updated.
Luis, I have uninstalled Norton, will allow MBP to sleep for a long period and see if it crashes then post again. The LaCie is an external HD for back-up. The Adobe is fully updated. Thanks, I'll post tomorrow (hopefully with good results). Carl
Yes, I'm having the same problem. I did what Kappy and ACLBF recommended with no results. I don't get any error messages or any warning. The screen just goes black and then the computer restarts. I've attached my EtreCheck below for reference. Hope someone can help. Thanks.
EtreCheck version: 2.6.6 (226)
Report generated 12/19/15, 2:42 AM
Runtime 5:08
Download EtreCheck from http://etrecheck.com
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (27-inch, Late 2009)
[Click for Technical Specifications]
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: (What does this mean?)
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: (What does this mean?)
OS X El Capitan 10.11.2 (15C50) - Time since boot: less than an hour
Disk Information: (What does this mean?)
ST2000DX001-1NS164 disk0 : (2 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Mac HD (disk0s2) / : 2.00 TB (1.55 TB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 784 MB
OPTIARC DVD RW AD-5680H ()
USB Information: (What does this mean?)
DYMO DYMO LabelWriter 450 Turbo
DYMO DYMO LabelWriter 450
The Neat Company Neat ADF Scanner
Bose Corporation Bose USB Audio
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Primax Electronics Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: (What does this mean?)
LaCie 2big quadra 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
Audio-Visual (disk1s2) /Volumes/Audio-Visual : 2.00 TB (217.74 GB free)
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
CC Clone (disk2s2) /Volumes/CC Clone : 999.21 GB (299.61 GB free)
Recovery HD (disk2s3) <not mounted> [Recovery]: 784 MB
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Library/Extensions
[not loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
[not loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Click for support]
[not loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
/Volumes/CC Clone/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (5 - SDK 10.5) [Click for support]
/Volumes/CC Clone/Applications/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.11) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.11) [Click for support]
/Volumes/CC Clone/_CCC SafetyNet/2015-09-11 (September 11) 06-29-19/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.0 28600 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.0 28600 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.0 28600 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.0 28600 - SDK 10.7) [Click for support]
/Volumes/CC Clone/_CCC SafetyNet/2015-09-11 (September 11) 06-29-19/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Click for support]
/Volumes/CC Clone/_CCC SafetyNet/2015-09-11 (September 11) 06-29-19/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.maintain.LogOut.plist [Click for support]
[loaded] com.maintain.Restart.plist [Click for support]
[loaded] com.maintain.ShutDown.plist [Click for support]
[loaded] com.maintain.Sleep.plist [Click for support]
[running] com.maintain.SystemEvents.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[failed] com.symantec.errorreporter-periodicagent.plist [Click for support]
[loaded] com.symantec.nis.application.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
[loaded] org.gpgtools.Libmacgpg.xpc.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.malwarebytes.MBAMHelperTool.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[running] com.c-command.SpamSieve.LaunchAgent.plist [Click for support]
[loaded] com.chronos.CHBackupAgent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[failed] com.parallels.mobile.startgui.launchagent.plist [Click for support] [Click for details]
[loaded] com.sheepsystems.BookMacster.ACE971B3-DE...plist [Click for support]
[loaded] com.sheepsystems.BookMacster.ACE971B3-DE...plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CopyPaste Pro Application (/Applications/CopyPaste Pro.app)
Dropbox Application (/Applications/Dropbox.app)
TomTomHOMERunner Application Hidden (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
RSS Notifier Application (/Applications/RSS Notifier.app)
PopChar Application (/Applications/PopChar.app)
ElementsAutoAnalyzer Application (/Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)
SOHONotesService Application (/Applications/SOHO Notes.app/Contents/MacOS/SOHONotesService.app)
KeyCue Application Hidden (/Applications/KeyCue.app)
SOHO Notes Application Hidden (/Applications/SOHO Notes.app)
DiskWarriorDaemonStarter Application (/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)
CleanMyMac 3 Menu Application (/Applications/Utilities/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
CCC User Agent Application (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
MacUpdate Desktop Application Hidden (/Applications/MacUpdate Desktop.app)
Other Apps: (What does this mean?)
[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper
[loaded] com.PeterHoerster.CopyPasteUniversal.133792
[running] com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck
[running] com.apple.xpc.launchd.oneshot.0x10000005.1Password 5
[running] com.apple.xpc.launchd.oneshot.0x10000006.Opera
[running] com.apple.xpc.launchd.oneshot.0x10000007.1Password Troubleshooting
[running] com.apple.xpc.launchd.oneshot.0x10000009.MacUpdate Desktop
[running] com.apple.xpc.launchd.oneshot.0x1000000b.SOHO Notes
[running] com.apple.xpc.launchd.oneshot.0x1000000c.PCalc
[running] com.apple.xpc.launchd.oneshot.0x1000000d.SpamSieve
[running] com.apple.xpc.launchd.oneshot.0x1000000e.CopyPaste Pro
[running] com.apple.xpc.launchd.oneshot.0x10000010.SpamSieveHelper
[running] com.apple.xpc.launchd.oneshot.0x10000012.HardwareGrowler
[running] com.bombich.cccuseragent.117792
[loaded] com.chronos.SOHONotes.84832
[running] com.chronos.SOHONotesService.137312
[running] com.dymo.pnpd
[running] com.getdropbox.dropbox.56032
[loaded] com.growl.HardwareGrowlerLauncher
[running] com.macility.keycue.67232
[running] com.macility.popchar3.81312
[running] com.macpaw.CleanMyMac3.Menu.138592
[loaded] com.macupdate.desktop6.68832
[running] com.neat.neatscanners.138912.85BB05B6-F36E-43F5-BE24-B1A9249AA3B7
[running] com.parallels.inputmethod.ParallelsIM.116192
[running] com.rockysandstudio.RSS-Notifier.84192
[running] com.tomtom.HOMERunnerApp.134432
Internet Plug-ins: (What does this mean?)
DYMO NPAPI Addin: Version: 1.0 - SDK 10.9 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 3.3.7.2 - SDK 10.7 [Click for support]
DYMO Safari Addin: Version: Unknown - SDK 10.9 [Click for support]
Unity Web Player: Version: UnityPlayer version 5.2.0f3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.235 - SDK 10.6 [Click for support]
PepperFlashPlayer: Version: 20.0.0.228 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
NortonInternetSecurityBF: Version: 1.10.0 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
npDDRia: Version: 0.0.14.3 - SDK 10.9 [Click for support]
SharePointBrowserPlugin: Version: 14.5.8 - SDK 10.6 [Click for support]
Safari Extensions: (What does this mean?)
1Password
Open in Internet Explorer
Add To Amazon Wish List
3rd Party Preference Panes: (What does this mean?)
Akamai NetSession Preferences [Click for support]
Carbonite [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Norton\nQuickMenu [Click for support]
TechTool Protection [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Mac HD: Disk size: 2.00 TB Disk used: 452.06 GB
Destinations:
Data [Network]
Total size: 997.71 GB
Total number of backups: 49
Oldest backup: 11/21/15, 12:54 AM
Last backup: 12/19/15, 1:00 AM
Size of backup disk: Too small
Backup size 997.71 GB < (Disk used 452.06 GB X 3)
Top Processes by CPU: (What does this mean?)
90% CarboniteDaemon
21% com.apple.WebKit.WebContent(2)
16% Mail
8% mdworker(2)
8% WindowServer
Top Processes by Memory: (What does this mean?)
996 MB kernel_task
442 MB CarboniteDaemon
279 MB iTunes
246 MB Opera Helper(4)
164 MB com.apple.WebKit.WebContent(2)
Virtual Memory Information: (What does this mean?)
8.86 GB Free RAM
7.13 GB Used RAM (4.34 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Dec 19, 2015, 02:39:49 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2015-12-19-023949_[redacted].cp u_resource.diag [Click for details]
Dec 19, 2015, 02:34:22 AM Self test - passed
Dec 19, 2015, 02:12:10 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2015-12-19-021210_[redacted].cp u_resource.diag [Click for details]
Dec 19, 2015, 12:38:06 AM /Library/Logs/DiagnosticReports/Opera_2015-12-19-003806_[redacted].hang
Dec 18, 2015, 03:58:41 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2015-12-18-155841_[redacted].cp u_resource.diag [Click for details]
Dec 17, 2015, 12:15:09 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2015-12-17-121509_[redacted].cp u_resource.diag [Click for details]
Dec 17, 2015, 12:12:13 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-17-121213_[redacted].panic [Click for details]
Dec 17, 2015, 12:02:45 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2015-12-17-000245_[redacted].cp u_resource.diag [Click for details]
First of all, I would remove Norton Antivirus.
Antivirus software causes more harm than it prevents. It is quite likely that it is involved in the crashes.
Second, try disconnecting the USB devices (DYMO, Bose) and see if it makes any difference. Also, make sure that any drives for them are fully up to date.
Third, you have a lot of internet plugins. I bet that most are unnecessary. They seem to be pretty old - notice the mentions of SDK 10.6.
Luis, Another crash this AM when starting up from sleep and a Safari crash when reviewing an item on the ATT.com website (another random Safari crash). I uninstalled Norton and cancelled the subscription, removed all internet plug-ins and ran Etrecheck. The first time through it showed Adware which I removed with Adware Medic. I also uninstalled Adobe. A second run of Etrecheck showed a launch item that failed (?Yahoo-related) which I tried to remove. Any help you can provide is, again, much appreciated. Here is the latest Etrecheck:
EtreCheck version: 2.6.6 (226)
Report generated 12/19/15, 8:14 AM
Runtime 1:26
Download EtreCheck from http://etrecheck.com
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (Retina, 13-inch, Early 2015)
[Click for Technical Specifications]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 54 - SN = D865305Y0JGFY5GA4
Video Information: (What does this mean?)
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software: (What does this mean?)
OS X El Capitan 10.11.2 (15C50) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.78 GB (173.20 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: (What does this mean?)
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/System/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9) [Click for support]
System Launch Agents: (What does this mean?)
[loaded] com.apple.systemprofiler.plist - Invalid signature!
Launch Agents: (What does this mean?)
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.malwarebytes.MBAMHelperTool.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: (What does this mean?)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Other Apps: (What does this mean?)
[loaded] com.adobe.fpsaud
[running] com.dymo.pnpd
[running] com.etresoft.EtreCheck.102752
Internet Plug-ins: (What does this mean?)
JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version
Default Browser: Version: 601 - SDK 10.11
AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]
DYMO NPAPI Addin: Version: 1.0 - SDK 10.9 [Click for support]
SharePointBrowserPlugin: Version: 14.5.4 - SDK 10.6 [Click for support]
DYMO Safari Addin: Version: Unknown - SDK 10.9 [Click for support]
Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: (What does this mean?)
Java [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.78 GB Disk used: 76.58 GB
Destinations:
LaCie [Local]
Total size: 499.76 GB
Total number of backups: 8
Oldest backup: 9/18/15, 6:36 PM
Last backup: 12/18/15, 10:27 AM
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 76.58 GB X 3)
TOSHIBA EXT [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 10/7/15, 7:53 PM
Last backup: 12/18/15, 12:15 PM
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 249.78 GB X 3)
Top Processes by CPU: (What does this mean?)
5% WindowServer
3% fontd
2% kernel_task
0% cloudpaird
Top Processes by Memory: (What does this mean?)
743 MB kernel_task
164 MB ocspd
131 MB mds_stores
131 MB mdworker(9)
98 MB Mail
Virtual Memory Information: (What does this mean?)
3.79 GB Free RAM
4.20 GB Used RAM (2.28 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Dec 19, 2015, 08:04:07 AM Self test - passed
Dec 19, 2015, 07:36:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-19-073609_[redacted].panic [Click for details]
Dec 19, 2015, 04:58:42 AM /Library/Logs/DiagnosticReports/mds_stores_2015-12-19-045842_[redacted].crash
Dec 19, 2015, 04:58:31 AM /Library/Logs/DiagnosticReports/mds_stores_2015-12-19-045831_[redacted].crash
Dec 19, 2015, 04:58:24 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-19-045824_[redacted].panic [Click for details]
Dec 19, 2015, 01:57:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-19-015711_[redacted].panic [Click for details]
Dec 18, 2015, 07:45:49 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074549_[redacted].crash
Dec 18, 2015, 07:45:39 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074539_[redacted].crash
Dec 18, 2015, 07:45:29 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074529_[redacted].crash
Dec 18, 2015, 07:45:19 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074519_[redacted].crash
Dec 18, 2015, 07:45:09 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074509_[redacted].crash
Dec 18, 2015, 07:44:59 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074459_[redacted].crash
Dec 18, 2015, 07:44:49 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074449_[redacted].crash
Dec 18, 2015, 07:44:38 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074438_[redacted].crash
Dec 18, 2015, 07:44:28 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074428_[redacted].crash
Dec 18, 2015, 07:44:18 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074418_[redacted].crash
Dec 18, 2015, 07:44:08 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074408_[redacted].crash
Dec 18, 2015, 07:43:58 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074358_[redacted].crash
Dec 18, 2015, 07:43:48 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074348_[redacted].crash
Dec 18, 2015, 07:43:38 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074338_[redacted].crash
Dec 18, 2015, 07:43:28 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074328_[redacted].crash
Dec 18, 2015, 07:43:18 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074318_[redacted].crash
Dec 18, 2015, 07:43:08 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074308_[redacted].crash
Dec 18, 2015, 07:42:58 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074258_[redacted].crash
Dec 18, 2015, 07:42:48 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074248_[redacted].crash
Dec 18, 2015, 07:42:38 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-074238_[redacted].crash
Dec 18, 2015, 06:43:39 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064339_[redacted].crash
Dec 18, 2015, 06:43:29 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064329_[redacted].crash
Dec 18, 2015, 06:43:19 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064319_[redacted].crash
Dec 18, 2015, 06:43:09 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064309_[redacted].crash
Dec 18, 2015, 06:42:59 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064259_[redacted].crash
Dec 18, 2015, 06:42:49 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064249_[redacted].crash
Dec 18, 2015, 06:42:41 AM /Library/Logs/DiagnosticReports/airportd_2015-12-18-064241_[redacted].crash
Dec 18, 2015, 03:00:02 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-18-030002_[redacted].panic [Click for details]
Dec 18, 2015, 02:59:34 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025934_[redacted].crash
Dec 18, 2015, 02:59:24 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025924_[redacted].crash
Dec 18, 2015, 02:59:14 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025914_[redacted].crash
Dec 18, 2015, 02:59:04 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025904_[redacted].crash
Dec 18, 2015, 02:59:00 AM ~/Library/Logs/DiagnosticReports/CalendarAgent_2015-12-18-025900_[redacted].cra sh
Dec 18, 2015, 02:58:54 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025854_[redacted].crash
Dec 18, 2015, 02:58:51 AM ~/Library/Logs/DiagnosticReports/CalendarAgent_2015-12-18-025851_[redacted].cra sh
Dec 18, 2015, 02:58:48 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025848_[redacted].crash
Dec 18, 2015, 02:58:46 AM /Library/Logs/DiagnosticReports/coreduetd_2015-12-18-025846_[redacted].crash
Dec 17, 2015, 12:22:36 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-12-17-122236_[redacted].cpu_reso urce.diag [Click for details]
Dec 17, 2015, 07:21:28 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-17-072128_[redacted].panic [Click for details]
Dec 16, 2015, 02:48:43 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-12-16-144843_[redacted].cpu_reso urce.diag [Click for details]
Dec 16, 2015, 09:56:33 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095633_[redacted].crash
Dec 16, 2015, 09:56:32 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095632_[redacted].crash
Dec 16, 2015, 09:56:31 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095631_[redacted].crash
Dec 16, 2015, 09:56:29 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095629_[redacted].crash
Dec 16, 2015, 09:56:29 AM ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2015-12-16-095629_[redacte d].crash
Dec 16, 2015, 09:56:28 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095628_[redacted].crash
Dec 16, 2015, 09:56:27 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095627_[redacted].crash
Dec 16, 2015, 09:56:26 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095626_[redacted].crash
Dec 16, 2015, 09:56:24 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095624_[redacted].crash
Dec 16, 2015, 09:56:23 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095623_[redacted].crash
Dec 16, 2015, 09:56:22 AM ~/Library/Logs/DiagnosticReports/Finder_2015-12-16-095622_[redacted].crash
Dec 16, 2015, 09:55:11 AM ~/Library/Logs/DiagnosticReports/UserNotificationCenter_2015-12-16-095511_[reda cted].crash
Dec 16, 2015, 09:55:05 AM ~/Library/Logs/DiagnosticReports/Problem Reporter_2015-12-16-095505_[redacted].crash
Dec 16, 2015, 02:23:19 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-16-022319_[redacted].panic [Click for details]
Dec 15, 2015, 08:17:23 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-15-081723_[redacted].panic [Click for details]
Dec 15, 2015, 05:55:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-15-055557_[redacted].panic [Click for details]
Dec 15, 2015, 12:53:45 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-15-005345_[redacted].panic [Click for details]
Dec 14, 2015, 07:23:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-14-072326_[redacted].panic [Click for details]
Dec 14, 2015, 05:22:25 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-14-052225_[redacted].panic [Click for details]
Dec 13, 2015, 07:09:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-13-070941_[redacted].panic [Click for details]
Dec 13, 2015, 04:08:39 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-13-040839_[redacted].panic [Click for details]
Dec 12, 2015, 10:35:13 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-12-103513_[redacted].panic [Click for details]
Dec 12, 2015, 02:29:49 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-12-022949_[redacted].panic [Click for details]
Dec 10, 2015, 08:42:48 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-10-084248_[redacted].panic [Click for details]
Dec 10, 2015, 06:00:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-10-060040_[redacted].panic [Click for details]
Dec 6, 2015, 04:11:31 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-06-161131_[redacted].panic [Click for details]
Dec 4, 2015, 06:30:47 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-04-183047_[redacted].panic [Click for details]
Dec 2, 2015, 02:17:39 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-02-141739_[redacted].panic [Click for details]
Dec 1, 2015, 04:09:00 AM /Library/Logs/DiagnosticReports/Kernel_2015-12-01-040900_[redacted].panic [Click for details]
Nov 30, 2015, 03:01:14 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-30-150114_[redacted].panic [Click for details]
Nov 29, 2015, 08:13:21 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-29-081321_[redacted].panic [Click for details]
Nov 29, 2015, 03:12:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-29-031211_[redacted].panic [Click for details]
Nov 28, 2015, 09:48:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-28-214845_[redacted].panic [Click for details]
Nov 28, 2015, 04:06:54 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-28-040654_[redacted].panic [Click for details]
Nov 26, 2015, 12:38:51 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-26-123851_[redacted].panic [Click for details]
Nov 26, 2015, 08:56:46 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-26-085646_[redacted].panic [Click for details]
Nov 26, 2015, 05:51:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-26-055141_[redacted].panic [Click for details]
Nov 25, 2015, 07:23:24 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-25-072324_[redacted].panic [Click for details]
Nov 23, 2015, 11:38:32 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-23-113832_[redacted].panic [Click for details]
Nov 23, 2015, 07:51:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-23-075141_[redacted].panic [Click for details]
Nov 21, 2015, 07:31:48 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-21-073148_[redacted].panic [Click for details]
Nov 20, 2015, 07:27:38 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-20-072738_[redacted].panic [Click for details]
Nov 20, 2015, 01:21:46 AM /Library/Logs/DiagnosticReports/Kernel_2015-11-20-012146_[redacted].panic [Click for details]
Nov 18, 2015, 10:43:03 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-18-224303_[redacted].panic [Click for details]
Nov 18, 2015, 06:11:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-18-181138_[redacted].panic [Click for details]
Nov 18, 2015, 05:08:50 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-18-170850_[redacted].panic [Click for details]
Can you post the most recent kernel panic log?
You have parts of intego installed--looks like their backup stuff, but I'm not particularly familiar with it.
Can you boot into Safe Mode and not kernel panic? Try safe mode if your Mac doesn't finish starting up - Apple Support
I am concerned about this line:
[loaded] com.apple.systemprofiler.plist - Invalid signature!
At this point I would suggest you seriously suggest a clean install - although you should try Barney's suggestion first.
Your system may be compromised or damaged by all this stuff.
You should have a good backup of your data, of course. If you do decide on a clean install, I suggest you test it for a while and then only bring back the user account(s) from the backup, NOT the applications and other settings.
One of the common errors I have seen on these fora is that people do a clean install followed by a full restore from Time Machine - thus bringing back all the problems from the previous installation.
Barney-15E, Thanks for your suggestions. In all likelihood I will get my next kernel panic log after many hours of sleep mode, probably tomorrow AM. I seem remember a program called "Intego" from years ago (looked like a safety lifesaver ring for use in the water), I'll try to isolate it and remove it from the MBP. Lastly, I started the computer in safe mode, tried to print your post to review and the print function became pixelated. I restarted without safe mode and will take Luis' suggestion to do a clean install. I'll report back after that (tomorrow morning), hopefully with good news.
I tried some of Barney-15E's suggestions (see above) and didn't like how choppy things got so "clean install" it will be. My wife has a MBP with El Capitan and has had a rare Safari crash and no sleep-related kernel panics so maybe the clean install will resolve my issues. Thanks for getting back to me. I will repost in the morning after my MBP has slept all night.
CardsFaninExile wrote:
I tried some of Barney-15E's suggestions (see above) and didn't like how choppy things got so "clean install" it will be.
You aren't supposed to run that way permanently. Just long enough to confirm that the panics have stopped.
If they have, then the panic log will likely have information we can use to determine what is causing the panics.
If it doesn't happen often enough as you imply, then just post the panic log and we might be able to determine the cause.
Panic Report again this AM then Mail Quit Unexpectedly so I restarted in Safe Mode which cleared the Mail app problem. Since the Panic Reports are only after prolonged sleep (i. e., every AM), I will post this morning's report in its entirety. I hope this amount of data is not inappropriate for the ASC. I look forward to your reply. Carl
Anonymous UUID: D3DB887F-50A6-CC8F-2CFD-4F497A2D0375
Sun Dec 20 07:22:04 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff8014fd155a): Kernel trap at 0xffffff8014fb7f9c, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fff8bc0d73e, CR3: 0x0000000072fe30c8, CR4: 0x00000000003627e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000f78420
RSP: 0xffffff913340b370, RBP: 0xffffff913340b420, RSI: 0x0000000000000000, RDI: 0xffffff802276a420
R8: 0xffffff8029b0fdb0, R9: 0xffffff913340b4e4, R10: 0x000ffffffffff000, R11: 0x000000000000001e
R12: 0x1000000000000000, R13: 0xffffff802276a420, R14: 0x00007fa4a1c0c000, R15: 0x000000000007bc21
RFL: 0x0000000000010246, RIP: 0xffffff8014fb7f9c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff8bc0d73e, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 1
Backtrace (CPU 0), Frame : Return Address
0xffffff80f726cc50 : 0xffffff8014ede792
0xffffff80f726ccd0 : 0xffffff8014fd155a
0xffffff80f726ceb0 : 0xffffff8014fef233
0xffffff80f726ced0 : 0xffffff8014fb7f9c
0xffffff913340b420 : 0xffffff8014fbaa57
0xffffff913340b440 : 0xffffff8014f4eaed
0xffffff913340b540 : 0xffffff8014f64127
0xffffff913340b650 : 0xffffff8014f5934c
0xffffff913340b680 : 0xffffff8014f54813
0xffffff913340b6b0 : 0xffffff8015133cb8
0xffffff913340b6e0 : 0xffffff80151302c2
0xffffff913340b700 : 0xffffff8015331ee9
0xffffff913340b740 : 0xffffff801531bc1b
0xffffff913340b800 : 0xffffff80153141d5
0xffffff913340b880 : 0xffffff80153362d1
0xffffff913340b900 : 0xffffff80151285a6
0xffffff913340bd30 : 0xffffff801512847a
0xffffff913340bd70 : 0xffffff801510c408
0xffffff913340bf60 : 0xffffff8015429ac1
0xffffff913340bfb0 : 0xffffff8014fefa36
BSD process name corresponding to current thread: com.apple.spotli
Mac OS version:
15C50
Kernel version:
Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64
Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93
Kernel slide: 0x0000000014c00000
Kernel text base: 0xffffff8014e00000
__HIB text base: 0xffffff8014d00000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System uptime in nanoseconds: 135784105987
last loaded kext at 5087683453: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f96dbd000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.20.21
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDAHardwareConfigDriver 272.51.3
com.apple.driver.AppleHDA 272.51.3
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleMuxControl 3.12.6
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelBDWGraphics 10.1.2
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleBacklight 170.8.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.2
com.apple.driver.AppleSMCLMU 208
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4
com.apple.driver.CoreStorageFsck 517.20.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AirPort.Brcm4360 1020.17.1a1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IOAcceleratorFamily2 203.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleIntelLpssUART 2.0.59
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.CoreStorage 517.20.1
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.10
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleHSSPIHIDDriver 41.7
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 41.7
com.apple.driver.AppleIntelLpssSpiController 2.0.59
com.apple.driver.AppleIntelLpssI2C 2.0.59
com.apple.driver.AppleIntelLpssGspi 2.0.59
com.apple.driver.AppleIntelLpssDmac 2.0.59
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro12,1, BootROM MBP121.0167.B15, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Panic Report again this AM then Mail Quit Unexpectedly so I restarted in Safe Mode which cleared the Mail app problem. Since the Panic Reports are only after prolonged sleep (i. e., every AM), I will post this morning's report in its entirety. I hope this amount of data is not inappropriate for the ASC. I look forward to your reply. Carl
Unfortunately, there is nothing in that report that would imply a third-party software or hardware issue, which pretty much only leaves an internal hardware problem. If you have one nearby, make an appointment at the Genius bar at the Apple Store and have them check it out. Make sure you back up before dropping it off.
Panic Report again this AM then Mail Quit Unexpectedly so I restarted in Safe Mode which cleared the Mail app problem. Since the Panic Reports are only after prolonged sleep (i. e., every AM), I will post this morning's report in its entirety. I hope this amount of data is not inappropriate for the ASC. I look forward to your reply. Carl
Anonymous UUID: D3DB887F-50A6-CC8F-2CFD-4F497A2D0375
Sun Dec 20 07:22:04 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff8014fd155a): Kernel trap at 0xffffff8014fb7f9c, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fff8bc0d73e, CR3: 0x0000000072fe30c8, CR4: 0x00000000003627e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000f78420
RSP: 0xffffff913340b370, RBP: 0xffffff913340b420, RSI: 0x0000000000000000, RDI: 0xffffff802276a420
R8: 0xffffff8029b0fdb0, R9: 0xffffff913340b4e4, R10: 0x000ffffffffff000, R11: 0x000000000000001e
R12: 0x1000000000000000, R13: 0xffffff802276a420, R14: 0x00007fa4a1c0c000, R15: 0x000000000007bc21
RFL: 0x0000000000010246, RIP: 0xffffff8014fb7f9c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff8bc0d73e, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 1
Backtrace (CPU 0), Frame : Return Address
0xffffff80f726cc50 : 0xffffff8014ede792
0xffffff80f726ccd0 : 0xffffff8014fd155a
0xffffff80f726ceb0 : 0xffffff8014fef233
0xffffff80f726ced0 : 0xffffff8014fb7f9c
0xffffff913340b420 : 0xffffff8014fbaa57
0xffffff913340b440 : 0xffffff8014f4eaed
0xffffff913340b540 : 0xffffff8014f64127
0xffffff913340b650 : 0xffffff8014f5934c
0xffffff913340b680 : 0xffffff8014f54813
0xffffff913340b6b0 : 0xffffff8015133cb8
0xffffff913340b6e0 : 0xffffff80151302c2
0xffffff913340b700 : 0xffffff8015331ee9
0xffffff913340b740 : 0xffffff801531bc1b
0xffffff913340b800 : 0xffffff80153141d5
0xffffff913340b880 : 0xffffff80153362d1
0xffffff913340b900 : 0xffffff80151285a6
0xffffff913340bd30 : 0xffffff801512847a
0xffffff913340bd70 : 0xffffff801510c408
0xffffff913340bf60 : 0xffffff8015429ac1
0xffffff913340bfb0 : 0xffffff8014fefa36
BSD process name corresponding to current thread: com.apple.spotli
Mac OS version:
15C50
Kernel version:
Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64
Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93
Kernel slide: 0x0000000014c00000
Kernel text base: 0xffffff8014e00000
__HIB text base: 0xffffff8014d00000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System uptime in nanoseconds: 135784105987
last loaded kext at 5087683453: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f96dbd000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.20.21
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDAHardwareConfigDriver 272.51.3
com.apple.driver.AppleHDA 272.51.3
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleMuxControl 3.12.6
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelBDWGraphics 10.1.2
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleBacklight 170.8.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.2
com.apple.driver.AppleSMCLMU 208
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4
com.apple.driver.CoreStorageFsck 517.20.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AirPort.Brcm4360 1020.17.1a1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IOAcceleratorFamily2 203.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleIntelLpssUART 2.0.59
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.CoreStorage 517.20.1
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.10
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleHSSPIHIDDriver 41.7
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 41.7
com.apple.driver.AppleIntelLpssSpiController 2.0.59
com.apple.driver.AppleIntelLpssI2C 2.0.59
com.apple.driver.AppleIntelLpssGspi 2.0.59
com.apple.driver.AppleIntelLpssDmac 2.0.59
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro12,1, BootROM MBP121.0167.B15, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
OS X EL Capitan crashes and shuts down my computer 2-3 times a day
