I'm going to post some text I posted on another forum. In short, I just got a new MacBook and I can't do any USB audio recording (the reason I bought it). I'm sure I'm going to end up returning this, Apple loses £2000 and a lifetime customer, after I finally caved in and tried Apple. The computer is nice and robust but this is is a major joke and something I've never experienced with Windows. I've never spent so much time messing with computer issues - I just want to record music. Windows machine it is. VERY disappointed as otherwise would have liked to have kept this machine.
My posts:
Noooo!
I've been using the old (red-faced) Toneport UX2 and Gearbox for years on a Windows machine. Still works to this day.
I just bought a brand new high-end MacBook Pro with El Capitan.
Firstly, Gearbox won't install. I had to go into sub-folders and install the parts separately. It works but is a mess.
Secondly, whether I run Gearbox or the POD Farm demo, I get horrendous hiss / crackle out of the device. Sometimes (for some reason) it's ok, but it's hit and miss, so not reliable / repeatable.
Furthermore! If I try the "hum reducer" feature my MacBook Pro completely restarts due to some error. Every time!
Something is seriously wrong. I hate to say but I might have to ditch Line 6 and look for an alternative that works, even if it costs me money. Have to say the Support hasn't been great. I'm sure I've had an open ticket for about 5 years...!
FYI I'm on version 10.11.
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I've been reading several forums and it seems 10.11 is really messing up audio production in general. Apogee, Line 6 (especially!), Native Instruments, you name it. I've read reports of audio dropouts, crackling, audio pops - basically just unworkable. I thought it was something to do with my interface but it seems no matter what I buy as a USB audio interface, there is a very high chance of it not working due to the OS.
--> I bought a Mac because I wanted LESS hassle and to PLAY more! But it turns out I was better off on my Windows machine.
Very disappointing. I'm seriously considering handing this back and buying a Windows machine with my £2000. What am I supposed to do? Wait in hope that this is all going to work out? I can't use the machine for the purpose I bought it for. A real shame as otherwise I like it - VERY unhappy with this. I'm going to look at alternative Windows machines now. Unless this is solved rapidly, Apple just lost themselves a customer for life, and £2000 is leaving their account. I only just switched to Apple as everybody was saying how I had to get one because they're so great for AV work but I've never seen any issue like this on my old Windows machine. I've never spent so much time faffing around trying to find out what the issue is. I was looking at upgrading to an expensive Apogee unit and that would have been a massive waste of money.