safari not responding os x el capitan

Quick solution that made my day. Thanks! 🙂

Ow,Thanks! It works! My safari have the some issue previously, it is unable to quit normally and the memory occupation will increase until run up all memory. I reported it to Apple many times but it doesn't make sense.

MacBook Pro (13-inch, Early 2011) / Safari Version 9.1 (11601.5.17.1)

Just updated to OS X El Capitan weeks ago, I'm having similar problem of Safari not responding, but slightly different case:

I can open my Safari (with the home page loaded) and quit it successfully, BUT I cannot load any new pages!! Whatever I tried to click it just freezes in white page and with just 1/4 loaded on the loading bar shown up on the address space.

I have tried to follow the suggestions by few replies in the post, but either the folder/link doesn't exist, or simply doesn't work (like deleting the history, reboot etc.) Maybe it's different in this case? Now my Safari is not working and I have to use a substituted browser (chrome) for temporary use...

Any suggestions of what can I do?

Or, can I reinstall the Safari? How to do that? (If yes)

T.L.

MacBook Pro (13-inch, Early 2011) / Safari Version 9.1 (11601.5.17.1)

Just updated to OS X El Capitan weeks ago, I'm having similar problem of Safari not responding, but slightly different case:

I can open my Safari (with the home page loaded) and quit it successfully, BUT I cannot load any new pages!! Whatever I tried to click it just freezes in white page and with just 1/4 loaded on the loading bar shown up on the address space.

I have tried to follow the suggestions by few replies in the post, but either the folder/link doesn't exist, or simply doesn't work (like deleting the history, reboot etc.) Maybe it's different in this case? Now my Safari is not working and I have to use a substituted browser (chrome) for temporary use...

Any suggestions of what can I do?

Or, can I reinstall the Safari? How to do that? (If yes)

T.L.

Same here. I´d like to use my Mac as a tool and not apply tools to use my Mac: Something went wrong with Safari and El Capitan. I already spent a few hours in forums to find a fix, something that Apple should come up with. Obviously they can´t find a fix or are not interested. My solution is Mozilla´s Firefox until a Safari or OS update fixes the constant freezes. I simply don´t have the time to re-install, repair permissions, tranfer folders and write codes into the Terminal just to find out what causes the problem, that didn´t exist before El Capitan in the first place. Once Apple solves the bug I´ll come back happily to Safari.

This is the BEST and ONLY solution that solved my seemingly impossible Safari problem. I tried ALL the other approaches (empty cache, reset, moving / deleting plst files, cache db, etc..

Safari would still launch, cpu utlization would go through the roof, and I was unable to quit safari and be presented with a spinning beachball. Could never quit and had to force quit every time. Simply going in and renaming the Safari folder and re-launching SOLVED the problem. I can now launch safari and quit it....!!!!

Easiest way to rename the folder 'safari' in library folder...

per rsuhel:

1. Go to the main drive (HDD) where OSX installed

2. Users>'your user name'>Library

3. Rename the folder 'safari' to 'safari000'

4. Open Safari Application from Launchpad

done 😉

So angry with Apple! Why the **** did I get a Mac? Not to do all these strange steps! Every single time there is an update, it causes problems! No matter if on my iphone or on the Mac. Very unprofessional from Apple! Wish I did not update to stupid El Capitan. Stupid name too BTW... ;-)

Where do I find the main drive? Everything is always hidden with a Mac...

This worked perfectly for me and it's not as complicated as it seems. Even a beginner can do it. These are the steps:

1. Open Applications --> Utilities --> Terminal. Copy and paste this, then hit return to show your hidden files:

defaults write com.apple.finder AppleShowAllFiles YES

Pull down the Apple menu to Force Quit. Click on Finder, then the Relaunch button.

Your hidden files will now show.

2. Click on the desktop, then pull down the Go menu to Go To Folder.

Copy and paste this, then hit return to find your Library folder:

~/Library/

3. Open the Preferences folder inside the Library folder. Find the following items and move them to your desktop (or to a new folder on your desktop that you name "Deleted Prefs" or something that will help you find them if you need them. These are the items I moved to the desktop that solved my problem:

com.apple.commerce.safari.plist

com.apple.Safari.Extensions.plist

com.apple.Safari.LSSharedFileList.plist

com.apple.Safari.plist.lockfile

com.apple.Safari.RSS.plist

com.apple.Safari.SafeBrowsing.Service.plist

com.apple.SafariCloudHistoryPushAgent.plist

com.apple.SafariNotificationAgent.plist

com.apple.SafariPlugInUpdateNotifier.plist

com.apple.WebFoundation.plist

4. Quit Safari and reopen it. Test it thoroughly.

If you still have a problem, go back to Library --> Preferences and drag com.apple.Safari.plist to the desktop.

You will lose all your bookmarks, so don't do this unless you have to. (You can first import them to Google or Firefox if you like so you don't completely lose them.)

5. When Safari is working fine, go back to Applications --> Utilities --> Terminal, copy and paste this, then hit return:

defaults write com.apple.finder AppleShowAllFiles NO

Pull down the Apple menu to Force Quit. Click on Finder, then the Relaunch button.

Your hidden files will be hidden again now.

6. Save the Deleted Prefs for a while to make sure all is well. Then trash them.

NOTE: It's good to know how to delete preferences because often a new update will be incompatible with old preferences. It's the first thing to try when there is a problem after an update. Just find the preferences for the program that isn't working right and use these steps to delete them. They feel complicated the first time, but then become easy.

I removed the new Adobe Flash Player and the Safari 9.1.3 freeze problem went away. El Capitan 10.11.6, Mac Air early 2015.