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Help! - Alfred failed to download Use the Purchases page to try again.

Hi,


New with Mac.


Searched online and tried several solution, none of them seems to work.


Will appreciate your assistance.


Please let me know if additional information is required.

MacBook, OS X El Capitan (10.11)

Posted on Oct 2, 2015 11:50 PM

Reply
17 replies

Oct 4, 2015 2:49 AM in response to DSimtrax

I am a dev myself and I am affected. The error is "Unathorized". Here is the debug log from CommerceKit (defaults write com.apple.appstore ShowDebugMenu -bool YES) + turn on the debugging in the menu.


http://postimg.org/image/svh3a253r/



Sep 30 21:23:16 Mareks-MacBook-Pro.local storedownloadd[353]: CheckPreflightOperation: Downloading remote pre-flight from http://a948.phobos.apple.com/us/r1000/045/Purple/v4/aa/6e/19/aa6e190c-00cb-30b8- 1979-2dd175e04f90/signed.dcr.8346782470779595945.pfpkg

Sep 30 21:23:16 Mareks-MacBook-Pro.local storeaccountd[287]: ADI: Account is not provisioned, omitting OTP and MD

Sep 30 21:23:16 Mareks-MacBook-Pro.local com.apple.CommerceKit.TransactionService[1504]:

--------------------------------------------------------- Begin --

System Version 10.10.5 (Build 14F27)

"com.apple.CommerceKit.TransactionService" Version 1.0 (1)

-------------------------------------------------------------------

Sep 30 21:23:16 Mareks-MacBook-Pro.local com.apple.CommerceKit.TransactionService[1504]: xpc_add_bundle /System/Library/PrivateFrameworks/CommerceKit.framework/XPCServices/com.apple.C ommerceKit.StoreAEService.xpc

Sep 30 21:23:16 Mareks-MacBook-Pro.local storedownloadd[353]: -[ISURLOperation _logRequest:]: Sending request for http://a948.phobos.apple.com/us/r1000/045/Purple/v4/aa/6e/19/aa6e190c-00cb-30b8- 1979-2dd175e04f90/signed.dcr.8346782470779595945.pfpkg

Sep 30 21:23:16 Mareks-MacBook-Pro.local storedownloadd[353]: Logged "Request"

Sep 30 21:23:17 Mareks-MacBook-Pro.local storedownloadd[353]: CheckPreflightOperation: remote pre-flight downloaded to file:///var/folders/j9/6r68cvfs2814zd84v4d0lsx80000gn/C/com.apple.appstore/4913 90884/preflight.pfpkg

Sep 30 21:23:17 Mareks-MacBook-Pro.local storedownloadd[353]: ---------- Logged NSData in "/Users/xhruso00/Library/Logs/storedownloadd/2015-09-30 21:23:17.584 (ResponseBody_signed.dcr.8346782470779595945.pfpkg).dat"

Sep 30 21:23:17 Mareks-MacBook-Pro.local storedownloadd[353]: CheckPreflightOperation: Running local pre-flight from file:///var/folders/j9/6r68cvfs2814zd84v4d0lsx80000gn/C/com.apple.appstore/4913 90884/preflight.pfpkg

Sep 30 21:23:18 Mareks-MacBook-Pro.local storedownloadd[353]: PKDistributionController: Performing disk space check with 3178680320 bytes available on disk, 0 bytes alreay downloaded and 329752576 required bytes (installSize=8864768 + fileSize=6315008 + paddedSize=314572800)

Sep 30 21:23:18 Mareks-MacBook-Pro.local storedownloadd[353]: CheckPreflightOperation: verified preflight success=1, error=(null), distController=<PKDistributionController: 0x7fbebac6cd50>

Sep 30 21:23:18 Mareks-MacBook-Pro.local storeaccountd[287]: ADI: Account is not provisioned, omitting OTP and MD

Sep 30 21:23:18 Mareks-MacBook-Pro.local storedownloadd[353]: -[ISURLOperation _logRequest:]: Sending request for http://a1.mzstatic.com/us/r30/Purple4/v4/88/e6/6f/88e66fd6-6951-9934-57e3-dbd46f 1fe294/icon512-2x.png

Sep 30 21:23:18 Mareks-MacBook-Pro.local storedownloadd[353]: Logged "Request"

Sep 30 21:23:19 Mareks-MacBook-Pro.local storedownloadd[353]: ---------- Logged NSData in "/Users/xhruso00/Library/Logs/storedownloadd/2015-09-30 21:23:19.885 (ResponseBody_icon512-2x.png).dat"

Sep 30 21:23:19 Mareks-MacBook-Pro.local storedownloadd[353]: DownloadQueue: Cached receipt for <SSDownload: 0x7fbebac61880> to /var/folders/j9/6r68cvfs2814zd84v4d0lsx80000gn/C/com.apple.appstore/491390884

Sep 30 21:23:19 Mareks-MacBook-Pro.local com.apple.WebKit.WebContent[1498]: ISPropertyListProvider: Adding download found in xml protocol - iQR codes - QR Code Art Studio

Sep 30 21:23:19 Mareks-MacBook-Pro.local storeassetd[347]: SoftwareMap: No app was found with bundle ID com.hrubasko.iQR to upgrade to 1.9

Sep 30 21:23:19 Mareks-MacBook-Pro.local storedownloadd[353]: sending status (iQR codes - QR Code Art Studio): 0.000000% (0.000000)

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: DownloadManifest: removePurgeablePath: /var/folders/j9/6r68cvfs2814zd84v4d0lsx80000gn/C/com.apple.appstore/491390884

Sep 30 21:23:20 Mareks-MacBook-Pro.local storeassetd[347]: SoftwareMap: No app was found with bundle ID com.hrubasko.iQR to upgrade to 1.9

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: AuthorizationController: Non-interactive authorization succeeded

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: AuthorizationController: authorizing PKInstallClient and SUAppStoreUpdateController

Sep 30 21:23:20 Mareks-MacBook-Pro.local storeassetd[347]: SoftwareMap: No app was found with bundle ID com.hrubasko.iQR to upgrade to 1.9

Sep 30 21:23:20 --- last message repeated 2 times ---

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: ISStoreURLOperation: Starting URL operation with url=http://osxapps.itunes.apple.com/apple-assets-us-std-000001/Purple/v4/03/1a/73/03 1a73b8-940f-6d47-8bec-247b621c468a/mzps7779267149677748840.pkg / bagKey=(null)

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://osxapps.itunes.apple.com/apple-assets-us-std-000001/Purple/v4/03/1a/73/03 1a73b8-940f-6d47-8bec-247b621c468a/mzps7779267149677748840.pkg

Sep 30 21:23:20 Mareks-MacBook-Pro.local storeaccountd[287]: ADI: Account is not provisioned, omitting OTP and MD

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: <HashedDownloadProvider: 0x7fbebac6af00>: Opening file /var/folders/j9/6r68cvfs2814zd84v4d0lsx80000gn/C/com.apple.appstore/491390884/m zps7779267149677748840.pkg returning file descriptor 12 (0 streamed)

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: -[ISURLOperation _logRequest:]: Sending request for http://osxapps.itunes.apple.com/apple-assets-us-std-000001/Purple/v4/03/1a/73/03 1a73b8-940f-6d47-8bec-247b621c468a/mzps7779267149677748840.pkg

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: Logged "Request"

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: Logged "Response_mzps7779267149677748840.pkg"

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: sending status (iQR codes - QR Code Art Studio): 0.000000% (0.000000)

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: AssetDownloadOperation: Subtracted 0 already-downloaded bytes from required space (now requires 207 bytes)

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: ISStoreURLOperation: Chose not to retry after error: Error Domain=ISErrorDomain Code=1 "The server gave an error during download: 401 Unauthorized." UserInfo=0x7fbebadaccb0 {ISHTTPURLResponseStatusKey=401, NSLocalizedDescription=The server gave an error during download: 401 Unauthorized., NSLocalizedFailureReason=Unauthorized}

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: AssetDownloadOperation: Asset download cancelled/failed. Will do retry #1? 0

Sep 30 21:23:20 Mareks-MacBook-Pro.local storedownloadd[353]: DownloadOperation: Download failed with error: Error Domain=ISErrorDomain Code=1 "The server gave an error during download: 401 Unauthorized." UserInfo=0x7fbebadaccb0 {ISHTTPURLResponseStatusKey=401, NSLocalizedDescription=The server gave an error during download: 401 Unauthorized., NSLocalizedFailureReason=Unauthorized}

Sep 30 21:23:20 Mareks-MacBook-Pro.local storeassetd[347]: SoftwareMap: No app was found with bundle ID com.hrubasko.iQR to upgrade to 1.9

Sep 30 21:23:34 Mareks-MacBook-Pro.local storedownloadd[353]: sending status (iQR codes - QR Code Art Studio): 0.000000% (0.000000)

Help! - Alfred failed to download Use the Purchases page to try again.

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