Apple Event: May 7th at 7 am PT
When I try to use photo booth, or anything that has to do with my FaceTime camera the green light shows and goes. On and off. Nothing appears from the webcam. Anybody know how to fix this problem? DO I need to go to an apple store?
MacBook Air
The built in webcam is called iSight.
Try the troubleshooting steps for the built in iSight camera here > How to Troubleshoot iSight
One of these will fix your problem:
(1) If restarting your Mac doesn't fix the problem,
(2) use Apple's http://support.apple.com/kb/HT2090.
(BTW - The Troubleshooting article calls the camera an "iSight". However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)
Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.
A "Standard" user account is all you need for testing.
(3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS. Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.
(4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.
Message was edited by: EZ Jim
my Facetime Camera on my MacBook Air green light goes on and off and no picture from the webcam appears. Any suggestions on how to fix it?
