Deep1917
Level 1 (0 points)

Q: Can't copy or drag files to the external hard drive.

Earlier in Yosemite the files could have been copied or dragged into the hard drive. After upgrading to El Capitan, I can't do that anymore. Most of the people have suggested to re-format the hard drive, but that's not the solution. It will still not allow to copy or drag files into the hard drive.

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 4, 2015 4:41 AM

by iWorld77,Solvedanswer
iWorld77 iWorld77
Level 1 (10 points)
A:

Hello

Same problem I faced it today when I tried to connect my 1TB WD E external disc to my Macbook Air 2013. (it was working fine with Yosemite)

 

What I did is very simple, now everything is ok and works fine.

 

here is the guidelines for you.

 

Make sure your Drive is disconnected from your mac

 

01. Visit this site http://www64.zippyshare.com/v/2gXV0C1e/file.html

 

02. click the Download button at the top right of the screen, now you have the 12.9 MB dmg file in your mac.

 

03. There is a read me file when you open the setup file, just open it and copy the serial key

 

04. Now follow the instructions and install it (MAKE SURE YOU ARE OFFLINE WHEN PASTE THE KEY AND CLICK CONTINUE)

 

05. Restart your mac

 

06. Connect your hard disk to the mac... YOUR PROBLEM SOLVED

 

 

Posted on Oct 13, 2015 3:11 AM

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Deep1917

Q: Can't copy or drag files to the external hard drive.

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  • by Eldberg,

    Eldberg Eldberg Oct 5, 2015 2:29 AM in response to Deep1917
    Level 1 (15 points)
    Oct 5, 2015 2:29 AM in response to Deep1917

    Connected a laCie external USB hard disk to the iMac today. Am not allowed to copy files onto the external drive. "Info" says "read only" and I can't find anywhere to change this. Looked up the external in Disk Tools, and it says "owner" is "inactivated".

  • by aRKay,

    aRKay aRKay Oct 5, 2015 3:13 AM in response to Deep1917
    Level 2 (209 points)
    Notebooks
    Oct 5, 2015 3:13 AM in response to Deep1917

    Have you tried restarting?  The reason for asking is OS X could not real my external USB drive until i restarted.

  • by Eldberg,Helpful

    Eldberg Eldberg Oct 5, 2015 3:34 AM in response to aRKay
    Level 1 (15 points)
    Oct 5, 2015 3:34 AM in response to aRKay

    aRKay: Restarting would have been a good idea if the problem had occurred at the time of installation, but that's a couple of days ago so the machine mas ben restarted several times.

     

    However, I managed to solve my problem. (Don't know if this solution will help Deep1917.)

     

    It turned out that my external drive is NTFS formatted. OSX can read such disks but not write to them. For full NTFS compatibility you need the Paragon driver for Mac. I had this already, but it needed an update. Cost: $13 something. Things now work.

     

    Åke

  • by tlutz17,Helpful

    tlutz17 tlutz17 Oct 5, 2015 9:59 PM in response to Deep1917
    Level 1 (5 points)
    Oct 5, 2015 9:59 PM in response to Deep1917

    I have a Seagate drive and managed to install the Paragon driver for free through the Seagate website. It says you need to pay a fee for other branded drives but I'm sure they would have similar support on their websites.

    Can now copy to my drive as previously in Yosemite. Thank God!!!!!!!

  • by Eldberg,

    Eldberg Eldberg Oct 6, 2015 8:35 AM in response to aRKay
    Level 1 (15 points)
    Oct 6, 2015 8:35 AM in response to aRKay

    Problem solved. Upgrade Paragon to the latest version (14).

  • by iWorld77,Solvedanswer

    iWorld77 iWorld77 Oct 13, 2015 3:11 AM in response to Deep1917
    Level 1 (10 points)
    Oct 13, 2015 3:11 AM in response to Deep1917

    Hello

    Same problem I faced it today when I tried to connect my 1TB WD E external disc to my Macbook Air 2013. (it was working fine with Yosemite)

     

    What I did is very simple, now everything is ok and works fine.

     

    here is the guidelines for you.

     

    Make sure your Drive is disconnected from your mac

     

    01. Visit this site http://www64.zippyshare.com/v/2gXV0C1e/file.html

     

    02. click the Download button at the top right of the screen, now you have the 12.9 MB dmg file in your mac.

     

    03. There is a read me file when you open the setup file, just open it and copy the serial key

     

    04. Now follow the instructions and install it (MAKE SURE YOU ARE OFFLINE WHEN PASTE THE KEY AND CLICK CONTINUE)

     

    05. Restart your mac

     

    06. Connect your hard disk to the mac... YOUR PROBLEM SOLVED

     

     

  • by stefakemi,

    stefakemi stefakemi Oct 17, 2015 6:53 AM in response to iWorld77
    Level 1 (0 points)
    Oct 17, 2015 6:53 AM in response to iWorld77

    Thank you so much for your advice! It's works fine now!!!

  • by francegg,

    francegg francegg Oct 19, 2015 9:08 AM in response to iWorld77
    Level 1 (0 points)
    Oct 19, 2015 9:08 AM in response to iWorld77

    Thanks so much that solved my problem.

  • by aesop1971,

    aesop1971 aesop1971 Oct 30, 2015 7:44 PM in response to Deep1917
    Level 1 (0 points)
    Oct 30, 2015 7:44 PM in response to Deep1917

    Thank you for your fix for El Capitan and not being able to read my external HD

    I bow down to your magnificence!!!

  • by metafora91,

    metafora91 metafora91 Nov 7, 2015 8:15 PM in response to iWorld77
    Level 1 (0 points)
    Nov 7, 2015 8:15 PM in response to iWorld77

    This is amazing! Problem solved! Million thanks

  • by Kate13,

    Kate13 Kate13 Nov 11, 2015 2:15 PM in response to Deep1917
    Level 1 (0 points)
    Nov 11, 2015 2:15 PM in response to Deep1917

    None of the suggestions have worked for me. I have a Seagate drive which I had formatted to HFS+ when I first got it. Since upgrading to El Capitan, I can no longer write to the drive. I cannot change the permissions on the drive either. I've tried installing the Seagate Paragon app, but it made no difference--which makes sense as my drive is formatted hfs. If anyone has any other ideas, I would love to hear them. 

     

    My advice...don't upgrade to El Capitan unless you are fine with losing a perfectly good backup drive. Boo, Apple!

  • by SMASY,

    SMASY SMASY Nov 15, 2015 12:53 AM in response to Deep1917
    Level 1 (0 points)
    Nov 15, 2015 12:53 AM in response to Deep1917

    Yes! Thank you, it worked.

  • by skarface666,

    skarface666 skarface666 Nov 18, 2015 7:50 PM in response to Deep1917
    Level 1 (0 points)
    Nov 18, 2015 7:50 PM in response to Deep1917

    this is absolutely RIDICULOUS.... how is this not being addressed by Apple immediately? This likely effects thousands of people...

  • by edboscha,

    edboscha edboscha Nov 22, 2015 12:30 AM in response to Deep1917
    Level 1 (4 points)
    Desktops
    Nov 22, 2015 12:30 AM in response to Deep1917

    tq this worked

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