iphone 6s camera lag

I’m experiencing an issue with my iPhone 6s where the camera app is sometimes very laggy when starting up. Most of the time things are fine – I open the camera app and instantly see images from the rear camera. However, on occasion I will get either the last photo taken showing or (more often) see really slow updates (like a frame a second) from the camera for 5-6 seconds before it becomes usable. I haven’t seen anything online about others experiencing this issue, so it would be good to know if this is an isolated hardware issue or something others are seeing (and likely to be fixed by a future software update). FWIW I have done a complete restore on the phone via iTunes without the issue being solved.

Posted on Oct 4, 2015 7:56 AM

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318 replies

Sep 11, 2016 4:51 AM in response to Willo26

With 3rd party camera apps there is no problem on iphone 6s at all.

On iphone 7 it seems that it has a lag on 3rd party camera apps. If there is a lag on the native camera app, we can't say yet. We will carefully test.

That would be a very unfortunate surprise, in case new models have this camera lag, as Apple mentioned that 7 and 7 plus models have completely new camera sensors.

Sep 14, 2016 12:41 PM in response to iSomiex

Hi all


iOS 10.0.1 here and lag present. I would say that even bigger. With barely 3 calls I get a noticeable one...


Anyway, this kind of bug is not easy to fix so hopefully this is the reason that is not already patched. Any news from your senior consultant Willo26?


How did you open a case? Maybe if we get to open another one they will pay more attention...


Regards!

Sep 14, 2016 12:45 PM in response to iSomiex

That can be a solution with 6s. Last time I checked with Apple Store regarding this issue, a kind employee told me (after 5 replacements) that I should write an official email with proofs to apple support/apple care and say that I demand a refund before sending the issue to court. The rationale behind this is that while your iphone is on warranty, the company can not fix it and does not offer any solution.

So this should work out with a refund, according to my understanding.

Sep 16, 2016 1:44 AM in response to nazemg

Hi All,


Iphone 6S plus user here. On iOS 10. Just tried as instructed.


I closed all apps. Typically, Camera is very fast to load once it has not been running in the background. Then pressed home button to put camera app in the background. Rang my voicemail 10 times and each call was left active for 10+ secs. Tried to re-open camera app and sure enough, an 11second delay (blurred screen of the last image that the sensor detected) before camera activated


I then closed the camera app (double tap home button and slide up the camera app to kill process) and then made the same 10 calls for similar duration. I then tapped the camera app and it opens immediately. I am going to retest with camera app in background and make 5 calls to see if there is a direct relationship between camera startup time vs calls made. Will post back with results.

Sep 17, 2016 1:17 AM in response to dodzy

Same with my new iphone 7, really disappointed.

I have registered it with newly created fresh apple id, no old backups, clean phone from the factory.

The camera lag of iphone 7 is dependent on the amount of calls. The camera freeze of iphone 7 can be long, about 15 sec.

My Apple iphone 6s and iphone 7 have both the camera delay. Probably I will return my iphone 7 to the apple store for a full refund, as I have 2 weeks return period.

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iphone 6s camera lag

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