Keyboard/Mouse frozen at login after long sleep

Every morning since I installed El Capitan, when I open my laptop, the login screen appears but my mouse and keyboard are unresponsive. The only button that works is the power button for turning off/on the screen & forced reboots, which I end up doing.


There is no beach ball of death like other people have experienced.

MacBook Pro (Retina, 15-inch, Late 2013)

Posted on Oct 4, 2015 10:42 AM

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23 replies

Oct 20, 2015 1:19 PM in response to icydog7

I had this problem and it was indeed related to VMware fusion running and an active virtual machine. It was a bit frustrating in my case as I had a lot of unsaved work open. I couldn't even get the machine to respond by plugging in a USB keyboard / mouse, but I was able to recover using this method.


a) SSH to one's macbook (this however needs the "remote login" sharing feature enabled in the settings).

b) find all the process IDs related to VMware e.g. ps ax | grep -i vmware

c) sudo kill -9 <pid> all the VMware processes (this will simply kill off the running VM, if there is unsaved data in that, you would need to connect over the network to that machine if possible).

d) now connect the USB keyboard, (this should now work, but the inbuilt keyboard still doesn't).


I managed to save my work that way, and reboot. Now I ensure that my VMs are suspended and VMware Fusion is closed, until such time as they figure a fix for this one.


Hope that helps anyone in my situation that doesn't want to power cycle the machine and potentially loose unsaved data....


Chris

Dec 20, 2015 11:32 AM in response to channingbailey

I am having this problem with El Capitan 10.11.2 and VMWare Fusion 8.1. AND, unlike others, the problem isn't limited to when I leave VMWare running. Even if I suspend the VM and quit Fusion I still can't wake from sleep (keyboard/mouse disconnected). If I do NOT use Fusion at all during a session, then the Mac Pro sleeps and wakes as it should.


Very frustrating!

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Keyboard/Mouse frozen at login after long sleep

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