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I installed El Capitan and it was booting fine. Then I installed the latest update and after the restart, the Mac loads the Apple logo and then screen goes white and it just freezes there. I tried restarting holding shift to log into safe mode and it remains white. I've even held down command and R to get the recovery mode to load. I see are the boot options but when I select one, I just goes into a white screen.
iMac 24", Mac OS X (10.6.2)
Hi Ross
Either did I; I did just removed this file EltimaAsynch.kext and removed FUSE.
No more troubles since then.
I'm really pleased to get help from this community and I'm very disappointed about apple's non reaction. This is very poor.
Hi, i have same issue as described. Clean install (Lion) and after upgrade to El Capitan my iMac (27" mid 2010) it is stalled, leaving a white screen.
5 times call to Apple Support (3 times "talk" with "senior level consultant") did not give me any help except clean install which does not help out the problem having El Capitan 10.11 installed.
now i have clean installed my iMac for 3rd times and stay with Yosemite until a solid El Capitan is published. My other unit, MacBook Pro, MacBook Air and Mini runs without issues so far!
i have uploaded diagnostic files to Apple Support, but no clue about what they do with it...they do not want to tell me if others have this problem, so i could wait for Apple to clean up the congestion.
should anybody have a solution i would be happy to know and share later 🙂
<E-mail Edited by Host>
I don't know how others have been faring, but I have not rebooted since my last reload. I deleted the file I've seen mentioned, but I'm still afraid to do a restart since it's obvious my system has not been acting right.
I just read that Apple is working on an update to the OS, but there is no official release date yet. Crossing my fingers!
Exactly as I did.
Remark: I removed FUSE as well, before deleting Eltima and it did not work. Therefore deleting FUSE is not necessary, I suppose.
Emergency!!!! I have the same problem - white screen, logo and bar... Nothing helped me, so I did not off Mac, till...
There was light off at home and my Mac off too:(((
I can not reinstall OS because I have FileVault ON and when choose Mac disk it says it in progress.
I Can not reboot in safe mode, do not work, can not return to previous system - Mac do not see backups on Time Machine (but they should be there, I know).
THe only thing I could do - formatted flash card and downloaded OS.
How to install it?
(When I press Alt, system do not see that disk)
Hi 24bit_192khz_Music!
Sorry for answering so late! And as far as I understand you finally succeded in getting your El Capitan Update to work.
But since a lot of user still have problems to upgrade to El Capitan, I want to share, what fixed my problem and what the Apple support team did say.
Meanwhile I had a conversation with the apple support team.
They claim that "auto start" preferences of third party software is responsible for the issue that El Captian is not booting up after installing the upgrade.
Their recommended solution: Go back to your Time Machine Back Up. Reinstall your previous Mac Os version. (They speak of Yosemite, but I upgraded directly from 10.7.5) Clear the responsible "auto start" preferences. Reinstall El Capitan and it should work.
I haven't tried this. And I would not have any idea which would be the "responsible auto start preferences".
I tried the following fix shared by TSOPA. Apple support team says, this terminal command chain is probably doing the same thing: getting rid of "auto start" preferences. I have no understanding, so I can not evaluate their statement.
But for my it was easier to work with the following fix instead of going back to a Time Machine back up, because I did my back up not with Time Machine, but with carbon copy cloner and after having upgraded to El Capitan, which did not boot, I had no access to my external hard disk with the CCC back up. Even when I tried with "command + R".
So I followed the fix of my previous post:
Copied this command chain in terminal
cd "/Volumes/Macintosh HD/Library/Extensions/" ; mkdir Unsupported ; mv Net* Unsupported ; mv Sym* Unsupported ; mv hp* Unsupported ; mv ndc* Unsupported ; cd "/Volumes/Macintosh HD/System/Library/Extensions/" ; mkdir Unsupported ; mv Belc* Unsupported ; mv Eltima* Unsupported ; mv hp* Unsupported ; mv Hua* Unsupported ; mv Netg* Unsupported ; mv Remo* Unsupported ; mv RIM* Unsupported ; mv USBEx* Unsupported ; rm -Rf /Volumes/MacintoshHD/Library/Filesystems/*fuse* ; rm -Rf /Volumes/Macintosh\ HD/Library/Application\ Support/Sym* ; rm -Rf /Volumes/Macintosh\ HD/var/folders/*
Hit return. Got the same result as posted by 24_bit_192khz_Music:
mkdir: Unsupported: File exists
mv: rename Net* to Unsupported/Net*: No such file or directory
mv: rename Sym* to Unsupported/Sym*: No such file or directory
mv: rename hp* to Unsupported/hp*: No such file or directory
mv: rename ndc* to Unsupported/ndc*: No such file or directory
mkdir: Unsupported: File exists
mv: rename Belc* to Unsupported/Belc*: No such file or directory
mv: rename Eltima* to Unsupported/Eltima*: No such file or directory
mv: rename hp* to Unsupported/hp*: No such file or directory
mv: rename Hua* to Unsupported/Hua*: No such file or directory
mv: rename Netg* to Unsupported/Netg*: No such file or directory
mv: rename Remo* to Unsupported/Remo*: No such file or directory
mv: rename RIM* to Unsupported/RIM*: No such file or directory
mv: rename USBEx* to Unsupported/USBEx*: No such file or directory
Was concerned, because the command chain seemed not to be working.
Closed terminal.
Started up again my MacBook Pro late 2011. And El Capitan did boot. It took a while, but El Capitan started up, works fine since, no loss of files, all applications working fine.
So this worked for me. I have no idea how and why. But it worked.
Good luck to all of you, who are lost in upgrading to El Captian.
Hopefully Apple does prepare their next upgrade better.
could you please walk me through what you did, I do not know how to open terminal to enter info! Tried all suggestions here, still
What helped me was:
- forced restart
- pressed "command" + "r" during restart to go to "OS X recovery".
In OS X recovery mode:
- selected "hard disk utility" and led it repair user authorization rights
- you will be able to go to the terminal application via menu
thank you,,,screen came up,,,did the repair, now re-installing!
The best solution is Link Davis' 14-step solution. I did all these steps until I got to Step 11. That step finally helped me. If you get to step 11 and you don't have a backup, get your computer back temporarily on by using Carlos's "touch" trick in Terminal: Re: El Capitan won't Boot after update(I did this too, which will work, but after shutting down, my computer went back to not being able to fully start up again.)
To get my mac back to normal, I had to do a Time Machine backup and then complete step 11.
Does anyone know, or have tested, if the recent El Capitan update solved the issue?
About the OS X El Capitan v10.11.1 Update
The OS X El Capitan v10.11.1 Update is recommended for all OS X El Capitan users.
The OS X El Capitan 10.11.1 update improves the stability, compatibility, and security of your Mac, and is recommended for all users.
This update:
For detailed information about the security content of this update, see Apple Security Updates.
I am so sorry to hear this, Joe Winke. It is a shame. The problem not only goes on but cames back with the update!
I wonder if an option might to set up a cron job or an Automater task to, maybe once a day, go and touch the Extensions folder per previous instructions, so the next boot is forced to rebuild the cache...?
HI,
I got 10.11.1 on my iMac, 27" mid 2010 - now it works fine.
before that i have been exposed to all described about the white screen not booting - i have been through a number of trail and errors. - have experienced 10.11.0 will not re-boot after quitting the Beta version (clean install) it continues and seem like what you experience.
my last and until now succesful track was:
install Lion - clean recovery install - upgrade to Yosemite and see it all is stable. i did re-install all programs and apps, as i could not use Time Capsule recovery.
after 10.11.1 was released i upgraded to El Capitan - through Apple Store, "purchased" - now running for 2 days, with numerous re-starts etc.
my history, having said this - i got no help or hint from Apple Support, except how to "cmd" "alt" "R" "P" when restarting - from 3 different Senior Level Supporters
BR
Egon
I had this problem also, I read this post and some other googling, try out just some simple steps and nothing worked out. I saw that there is an green solution in this post but It is a little big (hours) task and I did not want to have so much loosed time.
After some diggings and also try outs I founded the problem, in my case was the Logitech LLC Center, Unifying Control Center, that I had installed some time ago but not in use. I just uninstalled and it runs everything smoothy 🙂
touch comman didn't work out for me, it gave permissions error.
I tried sudo touch instead, do you think this will work?
El Capitan won't Boot after update
