El Capitan Finder hangs on reboot

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Level 1

5 points

El Capitan Finder hangs on reboot

I can't get El Capitan to reboot. Every time I try, all my programs close including Finder, but it sits on my background image and dock. I can't relaunch Finder, and it says app not responding. I've tried a Force Quit and Relaunch which also doesn't do anything. I can open other programs, however. I've been rebooting via command line in Terminal, which works although seems to take longer than I would expect it to. Any ideas as to a cause and solution of this problem?

MacBook Pro, OS X El Capitan (10.11), null

Posted on Oct 4, 2015 3:02 PM

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Answer 1

nerokerr Author

Level 1

5 points

Oct 4, 2015 4:20 PM in response to nerokerr

The problem also happens on Shutdown and Logout, as well as using Ctl-Opt-Command-Eject. The only software shutdown/reboot that works is via Terminal "sudo reboot".

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Answer 2

Nov 4, 2015 10:01 AM in response to nerokerr

I am having the same issue on my 2013 iMac with embedded 16GB RAM, and 750GB SSD. Logout/Login, reboots all hang at intermittent times. Pinwheel of death) sometimes too. Forces see to hold the power button down for 5 seconds and forcibly reboot in hopes I might be able to login (fingers crossed). Not good! I didn't have this issue with Yosemite.

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Answer 3

BobHarris

Level 9

53,435 points

Nov 4, 2015 3:03 PM in response to Thalerzapple

nerokerr and Thalerzapple,

Please post the EtreCheck output

<https://discussions.apple.com/docs/DOC-6174>

Try booting into Safe mode

<http://support.apple.com/kb/ht1564>

which should not load any of the 3rd party additions you may have added over time, and are likely the cause of your instability.

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