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Apple ID on El Capitan does not work at all

HI everyone,


so I had some issues installing El Capitan yesterday but after I put my MacBook Pro into safe mode it all worked out OK, besides the fact that El Capitan is making the 3 year old Mac run about as fast as a dying 5,000,000 year old tortoise but I will forgive that for now.


the main problem is, I cannot sign into my Apple ID in El Capitan *at all*. I have two step verification which worked fine in Yosemite. I would just create an app specific password for iMessage, FaceTime, etc. it worked the day of the installation before the actual installation. Now, however, when I try my regular password, it says "authentication error". When I try the app specific password, it says "wrong password". therefore, I can't sign into iMessage, FaceTime, iCloud, etc. and I cannot use AirDrop or Handoff BECAUSE I cannot sign in.


what do I do? Besides this, the rest of the system seems to work fine and I am sure that the ridiculously slow speed will subside after a few days.


also, please forgive my capitalization errors. I am typing on my iPad and this discussion forum doesn't capitalize normally for some reason.


thank you all for your help!

MacBook Pro, OS X El Capitan (10.11), null

Posted on Oct 4, 2015 3:11 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2015 9:10 AM

The following procedure worked for me. Please note that it will delete your Apple ID account information for the current user and you will need to log in again.

  • if the App Store is opened and stuck in the login process, force close it

  • open the Terminal

  • issue the following commands:

    • sudo pkill -9 -f Account

    • sudo rm $HOME/Library/Accounts/*

  • open the App Store and log in

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Apple ID on El Capitan does not work at all

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